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How to boost creativity at your bank

Large corporations that lack the agility of startups often turn to “intrapreneurship” to make time and space for creative development in the workplace. Should community banks be doing the same?

Jun 01, 2017
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Article
Growing the Community

Qualitative ALLL

Considering qualitative factors in calculating loan-loss allowances

Mar 01, 2016
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Article
Compliance

What happens when a bank hits $10 billion?

How—and when—should you prepare for the regulatory and cultural aftershocks? And can smaller but ambitious community banks learn from these best-practice preparations?

Feb 01, 2017
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Article
Compliance

E-Signature Approval

Legally and operationally, digital John Hancocks come of age in lending.

Sep 14, 2015
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Article
Payments

ICBA Payments and TCM Bank Welcome Kelly Kroskie as EVP of Digital Transformation

ICBA Payments and TCM Bank Welcome Kelly Kroskie as EVP of Digital Transformation ICBA Payments®, the payments subsidiary of the Independent Community Bankers of America® (ICBA), today announced...

May 08, 2025
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Article

Ken Singh Named to ICBA Independent Banker’s 40 Under 40: Emerging Community Bank Leaders List

Independent Banker magazine, the award-winning monthly publication of the Independent Community Bankers of America (ICBA), unveiled its annual 40 Under 40: Emerging Community Bank Leaders list.

Oct 07, 2021
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Article

Banking on people: TCM Bank’s people-first culture key in handling pandemic disruptions

For the banking and finance sector, the pandemic ushered in a wave of disruption that forced clients and businesses of all sizes to rely on digital offerings and industry professionals more than ever.

Jul 29, 2021
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Article

What will bank customers be looking for in 2022?

Despite evolutionary changes since 2020 in how people earn and spend, the key to a community bank’s success in 2022 will be a few things: personalization of products and services and ease of doing...

Oct 07, 2021
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Article

Simple ways to improve your financial awareness and grow

Jim Simon, TCM Bank's chief credit officer, writes that a few simple tips can help your improve your financial future.

Dec 11, 2019
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Article

Lessons Learned by Damon Moorer

TCM Bank's President & CEO, Damon Moorer, shares his insights on leadership in the work place based on key learning experiences in his career.

Dec 12, 2019
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Article

Don't Give a Holiday Gift to Cyber Thieves

Between now and year-end, online merchants may earn as much as 30% of their 2019 revenue. But they aren’t the only ones hoping for a productive fourth quarter. So are cybercrooks.

Dec 12, 2019
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Article

Spotlight On: Damon Moorer, President & CEO, TCM Bank, N.A.

TCM Bank President and CEO Damon Moorer spoke with Invest: about the bank’s role in the community lender segment, while also addressing the impact from low interest rates and the PPP loan program.

May 13, 2021
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Article

Tips to help prevent fraud from TCM’s EVP, Chief Administrative Officer & Chief Credit Officer

As the holiday season is upon us, be sure to secure your accounts and protect your personal information. Here are some ways to help combat fraud this holiday season.

Nov 16, 2021
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Article

Summit speakers: COVID-19 changed banking, payments

The COVID-19 pandemic altered customers’ expectations and the way they operate within the banking and finance sector, two presenters said Aug. 16 at the inaugural VenCent Fintech Summit held in...

Aug 24, 2022
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Article
Crisis Preparedness Payments

TCM Bank N.A., promotes Jay Hill to Senior Vice President

TCM Bank, N.A., the credit card bank of ICBA Bancard®, announced the promotion of Jay Hill from vice president of project management to senior vice president of transformation and project management.

Nov 04, 2022
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Article

TCM Bank Celebrates 25 Years of Service to Community Banks

ICBA Bancard® announced that its credit card bank, TCM Bank, N.A., is celebrating its 25th anniversary this month.  

Jun 02, 2023
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Article

Active Scam Trends

Fraudsters are crafty and devious. Learn more about some of the active trends our team is seeing.

Jul 27, 2023
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Article
Fraud

Best Agent Credit Card Program for Community Bank Revenue Growth

Looking to expand your community bank revenue and loyalty? Learn more about TCM Bank’s best agent credit card program for community bank growth.

Mar 05, 2024
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Article

Branded Credit Card Program for Businesses Revenue Growth

Grow your company with a branded credit card program for businesses from TCM Bank.

Aug 20, 2024
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Article

Ensuring a commitment to DEI and the benefits it provides

A commitment to diversity and inclusion means more than just financial contributions – it extends into company culture, the company mission, learning opportunities, and servicing new markets,...

Aug 24, 2022
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Article
Diversity and Inclusion

Importance of Cardholder Response to Fraud Alerts

With the ever-growing schemes of fraudsters, it is very important for cardholders to watch their accounts and report transactions they did not approve or make. 

Mar 29, 2023
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Article

TCM Bank N.A. 2023 Promotions

TCM Bank, N.A. is excited to announce the promotion of six TCM Bank staff members during March 2023: Agnes Nasso, Michelle Bourdon, Katlyn Lents, Tameka Reid, Seanette Roberts, and Victoria Babiy.

Mar 31, 2023
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Article

TCM Bank Promotes Agnes Nasso to Senior Vice President, Marketing and Communications

TCM Bank, N.A., the credit card bank of ICBA Bancard®, announced the promotion of Agnes Nasso from vice president of marketing to senior vice president of marketing and communications.

Apr 28, 2023
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Article

Holiday Scam Trends

Fraudsters don’t stop scheming during the holiday season.

Nov 02, 2023
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Article
Fraud

Tips to Combat Identity Theft and Fraud

Identity recovery can be a long, painful, and expensive process. Encouraging customers to implement careful and proactive steps can help prevent identify theft and the headache that comes with it.

Mar 27, 2024
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Article
Fraud

How to Start the Best Credit Card Programs for a Bank Revenue Growth

Looking to grow loyalty and revenue? Learn how to start the best credit card programs for a bank.

May 14, 2024
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Article

Starting a Branded Credit Card Program for Consumers

Discover your bank’s potential with a branded credit card program for consumers from TCM Bank.

Jun 18, 2024
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Article

Attract and retain customers with the best banking strategies

Open the door to opportunities with the best banking strategies from TCM Bank

Aug 20, 2024
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Article

Consumer Card Products for Community Banks

Explore how community banks can boost customer loyalty with innovative card products, including tailored rewards, mobile solutions, and enhanced security. Learn more about TCM Bank's offerings.

Nov 08, 2024
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Article

Community Bank Credit Card Partners

Discover why community banks should partner with credit card providers like TCM Bank. Explore the benefits, from enhanced credit card offerings to increased revenue.

Nov 08, 2024
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Article

Strengthen Your Community Bank Brand Loyalty with Business Banking Cards

If you a looking to strengthen your community bank brand loyalty with business banking cards, learn more about the best in the industry card offerings and customer service with TCM Bank.

Apr 07, 2025
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Article

Selling Community Bank Credit Card Assets

Explore how community banks can maximize profitability by selling credit card assets. Discover the benefits of unlocking capital and reducing risk with TCM Bank's tailored solutions.

Apr 07, 2025
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Article

How to Improve Community Banking Customer Satisfaction in 2025 with a Credit Card Program

Learn more about the benefits of starting or selling your community bank credit card portfolio to TCM bank in 2025. Offer cash back credit cards and more with less hassle.

Apr 07, 2025
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Article

Best Banking Industry Trends 2024

Reach your full business potential with the best banking industry trends in 2024.

Sep 18, 2024
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Article

TCM Bank Appoints C.J. Littrell as President, Jacob Eisen to Continue as TCM Bank CEO

ICBA Payments, the payments-services subsidiary of the Independent Community Bankers of America (ICBA), today announced that C.J. Littrell has been appointed president of its credit card bank, TCM...

Dec 20, 2024
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Article

ICBA Payments and TCM Bank Welcome Kelly Kroskie as EVP of Digital Transformation

ICBA Payments, the payments subsidiary of the Independent Community Bankers of America (ICBA), today announced the appointment of Kelly Kroskie as executive vice president, digital transformation...

May 08, 2025
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Article

Online Course Newsletter – July 2025

Online Course Newsletter – July 2025 Did you know that the ICBA Online Training Custom Plan allows you to track in-house and third party training inside the Learning Management System? For those of...

Jul 25, 2025
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Article

Online Course Newsletter – June 2025

Online Course Newsletter – June 2025 Did you know that the ICBA Online Training Custom Plan allows you to track in-house and third party training inside the Learning Management System? For those of...

Jun 24, 2025
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Article

New ICBA Analysis: Sharp Decreases in Small-Business, Mortgage Lending Follow Taxpayer-Subsidized Credit Union Acquisitions of Community Banks

ICBA released the results of a new data analysis demonstrating that the growth of credit unions acquiring tax-paying community banks is harming small businesses and local communities while...

Sep 09, 2025
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Article
Credit Unions

ICBA Welcomes BankTech Ventures As Latest ThinkTECH Sponsor To Support Community Banking Innovation

ICBA announced today BankTech Ventures, a leading strategic investment fund focused on financial technology companies serving community banks, is the newest sponsor for ICBA’s acclaimed ThinkTECH...

Sep 15, 2025
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Article

Compliance question on SAFE Act requirements

The ICBA Compliance Center Question of the Week page features a new Q&A on SAFE Act education requirements for loan originators.

Sep 15, 2025
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Article
Regulation G - Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act)

ICBA releases data showing credit union acquisitions harm communities

ICBA released the results of a new data analysis demonstrating that credit union acquisitions of community banks are harming small businesses and local communities.

Sep 10, 2025
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Article
Credit Unions

ICBA Urges Congress to Ensure Deposit Insurance Reforms Enhance Small Business Coverage, Curb Favorable Too-Big-To-Fail Treatment

ICBA called on Congress to consider deposit insurance reforms that enhance coverage for small businesses, address the more favorable regulatory treatment the nation’s largest banks receive, and...

Sep 10, 2025
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Article
Congressional Matters

New op-ed from ICBA leadership banker Ken Hale: Local communities stand to lose millions in local tax revenue

The latest op-ed from ICBA leadership community banker Ken Hale on the negative impact of the credit union tax exemption details the direct impact that credit unions purchasing banks in Louisiana...

Sep 10, 2025
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Article
Credit Unions

OCC clarifies policy on politicized or unlawful debanking

The OCC issued two bulletins clarifying its policies on politicized or unlawful debanking in accordance with last month’s executive order on ensuring fair banking for all Americans.

Sep 09, 2025
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Article
Office of the Comptroller of Currency (OCC)

ICBA-supported bill restricting mortgage ‘trigger leads’ signed into law

President Donald Trump signed into law the bipartisan Homebuyers Privacy Protection Act, ICBA-supported legislation that will help protect the financial privacy of mortgage applicants.

Sep 08, 2025
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Article
Mortgage Lending Federal Housing Finance Agency

ICBA, other groups call on Congress to renew cybersecurity law

ICBA and other groups called on Congress to extend the Cybersecurity Information Sharing Act before its Sept. 30 expiration date, saying that failure to do so would impede public-private sector...

Sep 05, 2025
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Article
Cybersecurity

CISA, partners release software guidance

The Cybersecurity and Infrastructure Security Agency, National Security Agency, and 19 international partners released a software bill of materials for cybersecurity.

Sep 04, 2025
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Article
Cybersecurity

SEC forms cross-border task force to combat fraud

The Securities and Exchange Commission announced the formation of a task force that it said will strengthen and enhance efforts to identify and combat cross-border fraud harming U.S. investors.

Sep 08, 2025
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Article
Fraud

ICBA Applauds Signing of Law to Restrict Mortgage ‘Trigger Leads’

The Independent Community Bankers of America (ICBA) today applauded President Trump for signing into law the bipartisan Homebuyers Privacy Protection Act (H.R. 2808), which will help protect the...

Sep 05, 2025
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Article
Congressional Matters Mortgage Rules

House panel passes ICBA-supported cybersecurity bill

The House Homeland Security Committee unanimously passed the Widespread Information Management for the Welfare of Infrastructure and Government Act, ICBA-supported legislation that aims to...

Sep 04, 2025
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Article
Congressional Matters Cybersecurity

ICBA honors National Community Bank Service Award recipients

ICBA announced the winners of the 2025 National Community Bank Service Awards in recognition of the creative and exemplary efforts of the nation’s community banks to help their local communities.

Sep 03, 2025
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Article

Philly Fed updates confidence scam information

The Federal Reserve Bank of Philadelphia details types of confidence scams in the Fed’s latest Consumer Compliance Outlook.

Sep 03, 2025
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Article
Federal Reserve

ICBA 2025 National Community Bank Service Award Recipients Honored for Efforts to Create Resilient Communities

ICBA today announced the winners of its 2025 National Community Bank Service Awards, recognizing the innovative and exceptional efforts of the nation’s community banks to support and uplift local...

Sep 02, 2025
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Article

ICBA: Latest credit union acquisition fueled by tax exemption

Following the latest acquisition of a community bank by a tax-exempt credit union, ICBA said the deal demonstrates why the growing skepticism of credit union tax and regulatory exemptions must...

Sep 02, 2025
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Article
Credit Unions

ICBA urging community bankers to provide comments on fraud

ICBA continues calling on community bankers to use its grassroots guide to submit comment letters on an ICBA-supported interagency request for information on mitigating payments fraud.

Aug 29, 2025
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Article
Fraud

Op-ed: Credit unions are draining Louisiana communities

A new op-ed from ICBA leadership community banker Ken Hale says lawmakers must investigate whether credit unions’ tax-exempt status is still necessary in light of their significant growth.

Aug 28, 2025
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Article
Credit Unions

Community bank net income increases in Q2

Community banks reported a 12.5% second-quarter increase in net income from the previous quarter and a 22.9% increase from the previous year, according to the FDIC’s latest Quarterly Banking Profile.

Aug 27, 2025
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Article

OCC decreases assessment rates

The OCC announced a decrease in assessment rates for the Sept. 30 semiannual assessment that will apply to all OCC-regulated institutions—its fifth decrease in assessments since 2017.

Sep 02, 2025
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Article
Office of the Comptroller of Currency (OCC)

Following Latest Community Bank Acquisition Fueled by Credit Union Tax Exemption, ICBA Continues Call for Policy Response

Independent Community Bankers of America (ICBA) President and CEO Rebeca Romero Rainey issued the following statement on the latest acquisition of a tax-paying community bank by a tax-exempt credit...

Aug 29, 2025
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Article
Credit Unions