Search Articles
Chairman's Column: Asking the Right Questions
As we come to the end of the first quarter of 2022, we’re still in the throes of finding our “new normal,” which is shaping everything from our branch strategy to product innovation. For many,...
Multi-Factor Authentication – Widely Adopted, Effective Protection
Multi-Factor Authentication – Widely Adopted, Effective Protection Static passwords alone are no longer a viable tool for identifying customers. With payments fraud rising year after year, and...
Understanding Velocity BIN Attacks and How to Address Them
Understanding Velocity BIN Attacks and How to Address Them It’s Friday night and you are enjoying your well-deserved, stress-free night when your work phone rings. It’s your call center manager...
Telltale signs to avoid becoming a victim of a social engineering attack
Telltale signs to avoid becoming a victim of a social engineering attack The financial services industry is constantly under siege against would-be fraudsters seeking to exploit...
Using Loyalty Programs to Grow Your Portfolio
Using Loyalty Programs to Grow Your Portfolio Loyalty programs are a tremendous tool for community banks to build trust with consumers and deliver an enhanced shopping experience. These cardholder...
Grow and Protect
Grow and Protect I’m a glass-half-full banker. So, while we can look at 2021 as a year of challenges, we should also take a moment to recognize the opportunities that have emerged in their wake....
Growing your credit portfolio starts with knowing the numbers
Growing your credit portfolio starts with knowing the numbers You’ve probably heard the saying, “the numbers don’t lie” and in the financial world, it is more than a cliché it’s usually a fact....
Webinars feature RTP, FedNow updates
Webinars feature RTP, FedNow updates ICBA and ICBA Bancard next week are kicking off a complimentary webinar series on how community banks can plan for their instant payments journey. ICBA and ICBA...
Cybersecurity Safety
Cybersecurity Safety What exactly is cybersecurity? Cybersecurity, also known as information technology security, is the practice of protecting electronic systems, data, applications, and networks...
Migrating to 8-Digit BINs
Migrating to 8-Digit BINs As the timeline for 8-digit bank identification number (BIN) migration approaches, it is important to stay up to date on developments and next steps in preparation for the...
Payments Trends for 2022 Planning and Beyond
Payments Trends for 2022 Planning and Beyond We are in the midst of a transformative time in payments; COVID-19 has fueled an accelerated shift to digital channels, and meanwhile, new payment rails...
Embracing the new normal
Embracing the new normal Whenever I hear the phrase, “the new normal” I’m reminded of the seismic shift in interactions with customers over the course of the pandemic. This is even more apparent...
A Look Ahead: Payments in 2022
A Look Ahead: Payments in 2022 It may be hard to believe but we’re rapidly approaching the end of 2021. Given some of the significant trends and developments this year, 2022 is likely to be a...
Making customer interactions personal for a digitized world
Making customer interactions personal for a digitized world As in-branch visits decrease and the number of digital transactions increase, it will be more important than ever to ensure customer...
A Note from the Chairman
A Note from the Chairman This past year has been an intensely trying time, but if we look beyond the COVID-19 storm, we come face to face with a silver lining of opportunity. Community banks have...
Do you have the right card products to meet the pent-up card spend?
Do you have the right card products to meet the pent-up card spend? Strong consumer and business card programs are well positioned to meet bank, consumer, and business challenges fueled by excess...
Faster Payments – Meeting Market Demand
Faster Payments – Meeting Market Demand The year 2020 drove many community banks to experiment and embark on faster payments. Concerns of payment disruption combined with the pressure to remain...
Protecting Against Digital Payments Fraud
Protecting Against Digital Payments Fraud The pandemic has certainly played a role in escalating fraud on a global scale and throughout many payment pathways. The sudden cross-sectioning of these...
Take your card portfolio to the next level with affluent cards
Take your card portfolio to the next level with affluent cards As community banks review their card offerings and examine ways to attract more cardholders, one segment meriting a closer look are...
Supporting Economic Recovery with Credit Card Rewards Programs
Supporting Economic Recovery with Credit Card Rewards Programs To everything there is a season, or so the market shows via today’s rebounding economic environment. Anxieties around the pandemic...
Meet your ICBA Bancard Support Team
Meet your ICBA Bancard Support Team Our mission at ICBA Bancard is to deliver flexible, innovative payments and digital commerce solutions that allow community banks to flourish. ICBA Bancard’s...
Migrating to 8-Digit BINs: Key Information to Consider Before Transitioning
Migrating to 8-Digit BINs: Key Information to Consider Before Transitioning ICBA Bancard’s partner card networks, Visa and Mastercard®, have released several notices and bulletins regarding the...
Credit Card Marketing: Driving Engagement and Combating Cardholder Fatigue
Credit Card Marketing: Driving Engagement and Combating Cardholder Fatigue Community banks that issue consumer credit cards are faced with some common challenges: how to match their card options...
Payments Trends to Watch in 2021
Payments Trends to Watch in 2021 Few would disagree that COVID-19 was a catalyst for significant changes in the way that Americans shop and manage their money. In fact, many experts believe years...
A Note from the Chairman
A Note from the Chairman As community bankers, we rely on our partners for solutions from customer-facing technology to back-end efficiencies. With our emphasis on customer relationships, we have...
Maximizing Your Credit Card Portfolio in a COVID-19 Environment
Maximizing Your Credit Card Portfolio in a COVID-19 Environment COVID-19 has created financial strain for millions of Americans. For example, 56 percent of consumers have reported difficulties...
A Note from the Chairman
A Note from the Chairman Overnight, our banks were called upon to enhance and expand our digital offerings not because they perhaps needed a technology upgrade, but because our customers needed to...
Marketing Payments Products to Small Business Customers
Marketing Payments Products to Small Business Customers As community bank payment products become an increasingly central product line for small business customers, community banks are seeking new...
Now is the time for card modernization
Now is the time for card modernization Digital transformation isn’t just a buzzword—it’s become a critical need that will determine winners and losers in the coming year. The delay in innovation...
Protecting Against Fraud as Adoption of Digital Payments Soar
Protecting Against Fraud as Adoption of Digital Payments Soar The global pandemic has prompted consumers to reimagine how they interact with others, how they handle their daily duties, and how they...
Shift in Spending Habits Spurs Acceleration of Digital Payments Transformation
Shift in Spending Habits Spurs Acceleration of Digital Payments Transformation Community banks were already planning for a digital payments transformation, but the shift in spending habits during...
Mitigate Fraud and Increase Profitability
Mitigate Fraud and Increase Profitability In today’s card risk environment, your bank needs a comprehensive fraud strategy that includes cardholder education backed by powerful fraud prevention and...
Your ACE in the Hole: Optimize Your Credit Card Program Today
Your ACE in the Hole: Optimize Your Credit Card Program Today A banker asked me recently how to increase the profits of his bank’s credit card program. This Midwest bank had been issuing cards for...
Leverage the Power of AI to Predict Delinquencies
Leverage the Power of AI to Predict Delinquencies Artificial intelligence is a hot topic across all lines of business in all industries, and banking is no exception. How an institution views AI’s...
Mobile Contactless Fraud Schemes: What You Need to Know
Mobile Contactless Fraud Schemes: What You Need to Know Recently, with the growing popularity of mobile wallets and contactless cards, we are seeing criminals using contactless near-field...
A New Tool to Fight Synthetic Identity Fraud
A New Tool to Fight Synthetic Identity Fraud In order to help combat synthetic identity fraud, Electronic Consumer Based Social Security Number Verification, or eCBSV, is being developed as a...
10 Tips for Community Banks to Fight Fraud this Holiday Season
10 Tips for Community Banks to Fight Fraud this Holiday Season While the season of cheer, joy, and family and friends are only a few weeks away, big spending and gift giving brings opportunities...
Account Takeover Fraud – Where Does the Buck Stop?
Account Takeover Fraud – Where Does the Buck Stop? Account takeover fraud (ATO) continues to challenge consumers, businesses, and the financial services industry. This article examines today's ATO...
12 Winning Vendor Negotiation Tips
12 Winning Vendor Negotiation Tips Finding a new vendor can be a test of your negotiation skills, especially when nearly everything in business is negotiable. Follow these 12 tips from ICBA's...
Minnesota Bank Drives Support for Local Non-Profits
Minnesota Bank Drives Support for Local Non-Profits In the latest issue of Bancard Confidential, Kimball, Minnesota-headquartered Harvest Bank shares how it has leveraged ICBA Bancard's charitable...
Are Biometrics the Future of Payments Authentication?
Are Biometrics the Future of Payments Authentication? Could a fingerprint or iris scan be the answer to consumer password fatigue? Perhaps. In China, several face-detecting technologies are being...
Contactless Payments Reboot: Get Ready, Get Set
Contactless Payments Reboot: Get Ready, Get Set The time has come for community bank card issuers to begin ramping up their contactless payments strategy. More than half of the top 100 U.S....
Are You Leveraging Your Card’s Core Benefits?
Are You Leveraging Your Card’s Core Benefits? ICBA Bancard’s Senior Vice President of Card and Payment Products, Julie Hanson, says that many times when she is discussing debit and credit card...
Visa Examines Digital Trends and Consumer Expectations
Visa Examines Digital Trends and Consumer Expectations A Visa study examines how digital trends are reinventing consumer expectations. This shift in the ecosystem is driven by universal...
How to Create a Successful Fintech Partnership
How to Create a Successful Fintech Partnership As more community banks look for ways to deliver innovative solutions to their customers, they will most likely have to find ways to work with...
A Eulogy for the Static Password
A Eulogy for the Static Password Last month, Visa eliminated the use of static passwords for its Verified by Visa cardholder authentication service. Static passwords were once thought to be an easy...
Community Bankers Raise $10K With Charitable Giving Platform
Community Bankers Raise $10K With Charitable Giving Platform Community bankers raised more than $10,000 for the youth non-profit Project 150 with ICBA Bancard’s new charitable giving platform,...
3-D SECURE 2.0 FAQs
3-D SECURE 2.0 FAQs Q: What is authentication? A: It is a way to gain better assurance that the genuine customer is using his or her card online. The authentication outcome is added to the...
What Merchants Are Looking For In 2018
What Merchants Are Looking For In 2018 Innovations in online, mobile, and social technologies have created a revolution in merchant services that is intensifying competition between merchant...
3DS 2.0 Authentication Is Coming!
3DS 2.0 Authentication Is Coming! In September, ICBA Bancard partnered with CardinalCommerce to implement a powerful 3-D Secure, 2.0 authentication solution for community bank clients that...
Next Gen Security: 3-D Secure 2.0
Next Gen Security: 3-D Secure 2.0 According to the U.S. Payments Forum’s 2017 summer market snapshot, 45 to 50 percent of all U.S. credit and debit transactions are now chip-on-chip. Accordingly,...
ICBA Bancard Is Your On-ramp for Faster Payments
ICBA Bancard Is Your On-ramp for Faster Payments The evolutionary process of payments in banking has always required early adopters and innovators with the courage to advance to that next point of...
Three New Details Every Community Banker Needs to Know about Faster Payments
Three New Details Every Community Banker Needs to Know about Faster Payments When it comes to the future of faster payments in the U.S., it’s a marathon, not a sprint. From the 2015 issuance of...
Protecting the Loyals
Protecting the Loyals Loyalty programs are a tremendous customer retention tool, but in recent years have become a target for cyber criminals who are hacking into consumer accounts and siphoning...
Serving the Underserved in the Era of Mobile
Serving the Underserved in the Era of Mobile Mobile platforms for prepaid cards and omni-channel merchant capture are just a few of the innovative technologies community banks can leverage to...
You Don't Have to Fall Short with Fall Back
You Don't Have to Fall Short with Fall Back Fallback transactions are a natural side effect of EMV adoption and occur when a chip card cannot be read by a chip-enabled terminal for any number of...
Consumer Authentication Grows Up – 3D Secure 2.0
Consumer Authentication Grows Up – 3D Secure 2.0 For nearly two decades, issuers, merchants and acquirers have been forced to rely on imperfect technology in an effort to protect themselves in the...
Are You Ready to Get Enabled?
Are You Ready to Get Enabled? A March 2016 study, titled “What’s in Your Mobile Wallet?”, by Javelin Research reported that the proximity payments market is projected to reach $54 billion by 2019...
Three Ways Receive-Only Instant Payments Meet Customer Needs
The countdown is on. FedNow goes live in just a few months, and its looming launch creates a sense of urgency around the execution of instant payments.
Where Does Your Community Bank Fall on the Digital Payments Spectrum?
Where Does Your Community Bank Fall on the Digital Payments Spectrum? Payments Executive Brief Issue 1 For a printable PDF of this issue, click here. By Tina Giorgio Use the ICBA Bancard Digital...