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Growing your credit portfolio starts with knowing the numbers
You’ve probably heard the saying, “the numbers don’t lie” and in the financial world, it is more than a cliché it’s usually a fact. So, when I’m asked about the best ways to grow a credit card...
Webinars feature RTP, FedNow updates
Webinars feature RTP, FedNow updates ICBA and ICBA Bancard next week are kicking off a complimentary webinar series on how community banks can plan for their instant payments journey. Details: The...
Cybersecurity Safety
What exactly is cybersecurity? Cybersecurity, also known as information technology security, is the practice of protecting electronic systems, data, applications, and networks from the interference...
Migrating to 8-Digit BINs
As the timeline for 8-digit bank identification number (BIN) migration approaches, it is important to stay up to date on developments and next steps in preparation for the new industry standard....
Payments Trends for 2022 Planning and Beyond
We are in the midst of a transformative time in payments; COVID-19 has fueled an accelerated shift to digital channels, and meanwhile, new payment rails (instant) are being deployed and starting to...
Embracing the new normal
2021-09-14 Whenever I hear the phrase, “the new normal” I’m reminded of the seismic shift in interactions with customers over the course of the pandemic. This is even more apparent when considering...
A Look Ahead: Payments in 2022
2021-09-14 It may be hard to believe but we’re rapidly approaching the end of 2021. Given some of the significant trends and developments this year, 2022 is likely to be a pivotal year for payments...
Making customer interactions personal for a digitized world
Making customer interactions personal for a digitized world As in-branch visits decrease and the number of digital transactions increase, it will be more important than ever to ensure customer...
A Note from the Chairman
2021-07-06 This past year has been an intensely trying time, but if we look beyond the COVID-19 storm, we come face to face with a silver lining of opportunity. Community banks have been able to...
Do you have the right card products to meet the pent-up card spend?
2021-07-06 Do you have the right card products to meet the pent-up card spend? Strong consumer and business card programs are well positioned to meet bank, consumer, and business challenges fueled...
Faster Payments – Meeting Market Demand
Faster Payments – Meeting Market Demand The year 2020 drove many community banks to experiment and embark on faster payments. Concerns of payment disruption combined with the pressure to remain...
Protecting Against Digital Payments Fraud
2021-07-06 The pandemic has certainly played a role in escalating fraud on a global scale and throughout many payment pathways—both old and new. The sudden cross-sectioning of these payment and...
Take your card portfolio to the next level with affluent cards
Take your card portfolio to the next level with affluent cards As community banks review their card offerings and examine ways to attract more cardholders, one segment meriting a closer look are...
Supporting Economic Recovery with Credit Card Rewards Programs
2021-07-06 Supporting Economic Recovery with Credit Card Rewards Programs To everything there is a season, or so the market shows via today’s rebounding economic environment. Anxieties around the...
Instant Payments and Digital Transformation Go Hand in Hand
At ICBA Bancard, we continue to arm bankers with information and resources to support their instant payments and digital transformation (icba.org/digital-transformation) journeys.
Entering the Era of Instant Payments
On March 15 during the final general session at ICBA LIVE, the Federal Reserve announced that it will launch its much-anticipated FedNow Service in July. With instant payments already a central...
Answering the most common FedNow-related questions
For years, we’ve been waiting in the wings, anticipating the launch of an instant payments service by the Federal Reserve, so it feels surreal to say we’ve arrived.
Credit-Push Fraud: Recognizing the Signs
If you feel like it’s hard to stay on top of payments fraud trends these days, you would not be alone. The introduction of any new payment instrument opens the opportunity for criminals to dupe the...
Chairman's Column: Flipping the Switch - It's Time to Receive Instant Payments
For years, we’ve been waiting in the wings, anticipating the launch of an instant payments service by the Federal Reserve, so it feels surreal to say we’ve arrived.
Playing Catch-up with FedNow – The Greatest Hits of FedNow Resources and Reference Materials
With the July launch of FedNow looming, are you feeling behind in terms of learning more about the service, its impacts on your bank, and the steps needed to implement it?
Build Up Your Protections
Fraud remains a pervasive and growing problem for community banks—with tangible losses. According to a survey from LexisNexis Risk Solutions, every dollar lost to fraud costs U.S. financial...
Passwordless Authentication: The Next Ecosystem?
It has been a continuous conversation over the past several years, and one that is gaining further momentum with each reported data breach—when, or should, banks shift to passwordless authentication?
How Visa’s Updated Compelling Evidence Rule Impacts Community Banks
Fraud remains a pervasive and growing problem for community banks—with tangible losses. According to a survey from LexisNexis Risk Solutions, every dollar lost to fraud costs U.S. financial...
Closing The Digital Divide, Opening New Threats
While cash is still considered to be the most secure form of payment by merchants and consumers, there are a litany of established options and more recently, new and innovative solutions are...
Customers as a First Line of Defense
As the payment card industry continues to strengthen its overall fraud posture with the introduction of security features criminals have resorted to classic techniques to perpetrate account...
Preventing Mobile Fraud in Nine Steps
As consumer smart phone adoption has grown over the years, so has the share of online purchases transacted via mobile devices—and with it, incidents of fraud.
ICBA Bancard: Supporting Your Digital Payments Transformation Journey
Digital transformation is a hot topic and a broad concept. It's hard to go a day without hearing a related buzz word or related article on how to do it, why it's important, or what to focus on first.
The Emerging Influence of Open Banking
One of fintech companies’ most disruptive influences is not necessarily taking away primary deposit relationships, it’s how they motivate consumers to pick and choose apps for all kinds of services.
Why Instant Payments Should Be on Your Digital Transformation Road Map
Even if you aren’t hearing the words “faster payments” or “instant payments” directly from your customers, trends and research show the demand is there – and rising.
Navigating The Waters of Digital Transformation
For years, digital transformation has been top of mind, and community bankers have been diligently evaluating our infrastructure, identifying needs, and developing our individual approaches. That...
Seven ways to use card-on-file to reach top of digital wallet
Ecommerce sales are projected to grow from $4.2 trillion worldwide in 2020 to $5.4 trillion in 2022, according to Statistica. And in North America, card-not-present transactions (excluding travel)...
Digital Payments Fraud: New Conveniences, New Opportunities for Fraudsters
Though consumers have embraced ACH and wire transfers as essential ways to pay and move money, digital tools have increasingly become popular payment methods for consumers due to their convenience...
A Note from the Chairman - Bancard Amplifies Our Voices
From digital transformation to the ramp up to instant payments with FedNow and beyond, payments have become the hot topic du jour. However, as community banking executives, we’re juggling multiple...
Increase Credit Card Income with Comprehensive Marketing Programs
Card programs make significant contributions to banks’ revenue through interchange fees, interest charges on credit card balances, and balance transfer fees. Large financial institutions with deep...
Marketing Your Credit Card Program: A Community Bank in Alabama Weighs In
Ecommerce credit card spend is expected to surpass $500 billion in 2022 for the first time, according to insiderintelligence.com. Community bank marketers will need to be strategic in their...
Knowledge is Power – Turn Your Customers into Defenders
Falling victim to fraud or a scam can be an embarrassing and costly experience. According to a CNBC report published this year, consumers reported fraud losses of more than $5.8 billion in 2021,...
Marketing in the round: Using a 360-degree marketing strategy to reach today’s prospects
In the pre-digital age of marketing, connecting with potential new customers was relatively simple. Everyone watched the same TV channels, listened to the same radio stations, and read the same...
Start simple: free marketing assets for community banks
There are several resources available to community bankers who want to market their credit or debit card program. Below are sites we recommend, which all house free marketing and educational...
Maximizing Your Credit Card Portfolio in a COVID-19 Environment
Maximizing Your Credit Card Portfolio in a COVID-19 Environment COVID-19 has created financial strain for millions of Americans. For example, 56 percent of consumers have reported difficulties...
A Note from the Chairman
The writer Henry David Thoreau penned the statement, “Things do not change; we change.” Well, I may not be a poet, but I’d say that COVID-19 has proved that verse tenfold. Overnight, our banks were...