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Value of the FedNow Service for Community Banks
Value of the FedNow Service for Community Banks The Federal Reserve’s development of the FedNow Service provides the opportunity for all banks—both large and small—to capitalize on the...
Digital-First: Meeting Customers Where They Are
Digital-First: Meeting Customers Where They Are When it comes to financial services, almost 63 percent of the U.S. population uses digital banking. So, as a community bank, if you are not...
Capitalizing on Change in 2020
One thing is for certain – and that is change. With the advent of new technologies and solutions, education will be the indispensable complement to ensure community banks can take advantage...
Strategies to Help Fight Back Against Card Fraud
Strategies to Help Fight Back Against Card Fraud First-party fraud and synthetic identity fraud is an area of growing concern, exacerbated by difficulties of identifying these attacks, but there...
ThinkTECH Accelerator: Through the Lens of a Mentor
ThinkTECH Accelerator: Through the Lens of a Mentor ICBA Bancard President and CEO Tina Giorgio reflects on her experiences as a mentor in the ICBA ThinkTECH Accelerator program. By Tina Giorgio As...
7 Tips for Mitigating Synthetic Identity Fraud Risk
7 Tips for Mitigating Synthetic Identity Fraud Risk Catching synthetic identity fraudsters remains difficult, and the fall-out of not detecting it, is substantial. AI company Coalesce estimates...
ICBA Bancard tool helps community banks assess their small business payments readiness
ICBA Bancard tool helps community banks assess their small business payments readiness From having to adapt to retail closings, diminished staff and customer capacities, a new work-from-home...
Meeting Customers Where They Are for Today’s Digital-First World
Meeting Customers Where They Are for Today’s Digital-First World For community banks, the digital-first nature of today’s world creates an opportunity to forge deeper connections with existing...
Skate to Where the Puck is Going
Skate to Where the Puck is Going Tina Giorgio: As we move into the NHL Stanley Cup Playoffs, and I move into a series of discussions on U.S. faster payments efforts, I am reminded of a quote from...
Reflecting on ICBA Bancard’s 35-Year History of Success
Reflecting on ICBA Bancard’s 35-Year History of Success In celebration of ICBA Bancard’s 35th anniversary, I sat down with our Chairman Greg Deckard, president, CEO and chairman of State Bank...
2018: A Year of Fresh..
2018: A Year of Fresh.. Tina Giorgio: In an e-book published last week by PYMNTS.com, “Fresh” is how I described payments in 2018. I can’t think of a time when we’ve seen as many innovations emerge...
Developing A Payments Strategy Part II: The Nitty Gritty
Developing A Payments Strategy Part II: The Nitty Gritty Tina Giorgio: In my former role as a community banker, I always found it helpful to create visual aids to clarify complex relationships and...
Positioning ICBA Bancard for the Future: What’s Your Why?
Positioning ICBA Bancard for the Future: What’s Your Why? Back in 1985, the first Macintosh computer debuted, and by today’s standards, it was a boxy, clunky, slow unit, yet Consumer Reports gave...
Navigating the New Norm with Digital Optimization
Navigating the New Norm with Digital Optimization In determining what this new business-as-usual will look like for your bank, it is important to identify where your customers are now and how their...
The Big Trouble with Big Tech
The Big Trouble with Big Tech Last month Google unveiled its new Google Pay app—complete with a DDA-like account attached. This latest effort by Google is part of a trend of non-bank tech...
Safeguarding Against Fraud in a COVID-19 Era
Safeguarding Against Fraud in a COVID-19 Era Despite numerous warnings from the FBI, IRS and others, fraudsters are capitalizing on the pandemic to take advantage of consumers, highlighting the...
The Dawn of Artificial Intelligence
The Dawn of Artificial Intelligence Tina Giorgio: With so many possible applications, it’s hard to predict the path that artificial intelligence will follow. In her latest blog post, ICBA Bancard...
Q1 2020 Bank Executive Business Outlook Survey Highlights
Q1 2020 Bank Executive Business Outlook Survey Highlights What a difference three months make. In the fourth quarter of 2019, the outlook among bankers about the economy and the state of the...
Raising Community Banker Awareness of CDFIs
Raising Community Banker Awareness of CDFIs ICBA is working to raise awareness of a special designation available to certain community banks – the Community Development Financial Institution....
A Guide for Community Banks Reopening Their Doors
A Guide for Community Banks Reopening Their Doors ICBA has compiled a guide to help community banks resume more normal operations and person-to-person services. ICBA has compiled a guide to help...