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Maximizing Your Credit Card Portfolio in a COVID-19 Environment
Maximizing Your Credit Card Portfolio in a COVID-19 Environment COVID-19 has created financial strain for millions of Americans. For example, 56 percent of consumers have reported difficulties...
A Note from the Chairman
A Note from the Chairman Overnight, our banks were called upon to enhance and expand our digital offerings not because they perhaps needed a technology upgrade, but because our customers needed to...
Marketing Payments Products to Small Business Customers
Marketing Payments Products to Small Business Customers As community bank payment products become an increasingly central product line for small business customers, community banks are seeking new...
Now is the time for card modernization
Now is the time for card modernization Digital transformation isn’t just a buzzword—it’s become a critical need that will determine winners and losers in the coming year. The delay in innovation...
Protecting Against Fraud as Adoption of Digital Payments Soar
Protecting Against Fraud as Adoption of Digital Payments Soar The global pandemic has prompted consumers to reimagine how they interact with others, how they handle their daily duties, and how they...
Shift in Spending Habits Spurs Acceleration of Digital Payments Transformation
Shift in Spending Habits Spurs Acceleration of Digital Payments Transformation Community banks were already planning for a digital payments transformation, but the shift in spending habits during...
Mitigate Fraud and Increase Profitability
Mitigate Fraud and Increase Profitability In today’s card risk environment, your bank needs a comprehensive fraud strategy that includes cardholder education backed by powerful fraud prevention and...
Your ACE in the Hole: Optimize Your Credit Card Program Today
Your ACE in the Hole: Optimize Your Credit Card Program Today A banker asked me recently how to increase the profits of his bank’s credit card program. This Midwest bank had been issuing cards for...
Leverage the Power of AI to Predict Delinquencies
Leverage the Power of AI to Predict Delinquencies Artificial intelligence is a hot topic across all lines of business in all industries, and banking is no exception. How an institution views AI’s...
Mobile Contactless Fraud Schemes: What You Need to Know
Mobile Contactless Fraud Schemes: What You Need to Know Recently, with the growing popularity of mobile wallets and contactless cards, we are seeing criminals using contactless near-field...
A New Tool to Fight Synthetic Identity Fraud
A New Tool to Fight Synthetic Identity Fraud In order to help combat synthetic identity fraud, Electronic Consumer Based Social Security Number Verification, or eCBSV, is being developed as a...
10 Tips for Community Banks to Fight Fraud this Holiday Season
10 Tips for Community Banks to Fight Fraud this Holiday Season While the season of cheer, joy, and family and friends are only a few weeks away, big spending and gift giving brings opportunities...
Account Takeover Fraud – Where Does the Buck Stop?
Account Takeover Fraud – Where Does the Buck Stop? Account takeover fraud (ATO) continues to challenge consumers, businesses, and the financial services industry. This article examines today's ATO...
12 Winning Vendor Negotiation Tips
12 Winning Vendor Negotiation Tips Finding a new vendor can be a test of your negotiation skills, especially when nearly everything in business is negotiable. Follow these 12 tips from ICBA's...
Minnesota Bank Drives Support for Local Non-Profits
Minnesota Bank Drives Support for Local Non-Profits In the latest issue of Bancard Confidential, Kimball, Minnesota-headquartered Harvest Bank shares how it has leveraged ICBA Bancard's charitable...
Are Biometrics the Future of Payments Authentication?
Are Biometrics the Future of Payments Authentication? Could a fingerprint or iris scan be the answer to consumer password fatigue? Perhaps. In China, several face-detecting technologies are being...
Contactless Payments Reboot: Get Ready, Get Set
Contactless Payments Reboot: Get Ready, Get Set The time has come for community bank card issuers to begin ramping up their contactless payments strategy. More than half of the top 100 U.S....
Are You Leveraging Your Card’s Core Benefits?
Are You Leveraging Your Card’s Core Benefits? ICBA Bancard’s Senior Vice President of Card and Payment Products, Julie Hanson, says that many times when she is discussing debit and credit card...
Visa Examines Digital Trends and Consumer Expectations
Visa Examines Digital Trends and Consumer Expectations A Visa study examines how digital trends are reinventing consumer expectations. This shift in the ecosystem is driven by universal...
How to Create a Successful Fintech Partnership
How to Create a Successful Fintech Partnership As more community banks look for ways to deliver innovative solutions to their customers, they will most likely have to find ways to work with...