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A Note from the Chairman
2021-07-06 This past year has been an intensely trying time, but if we look beyond the COVID-19 storm, we come face to face with a silver lining of opportunity. Community banks have been able to...
Do you have the right card products to meet the pent-up card spend?
2021-07-06 Do you have the right card products to meet the pent-up card spend? Strong consumer and business card programs are well positioned to meet bank, consumer, and business challenges fueled...
Faster Payments – Meeting Market Demand
Faster Payments – Meeting Market Demand The year 2020 drove many community banks to experiment and embark on faster payments. Concerns of payment disruption combined with the pressure to remain...
Protecting Against Digital Payments Fraud
2021-07-06 The pandemic has certainly played a role in escalating fraud on a global scale and throughout many payment pathways—both old and new. The sudden cross-sectioning of these payment and...
Take your card portfolio to the next level with affluent cards
Take your card portfolio to the next level with affluent cards As community banks review their card offerings and examine ways to attract more cardholders, one segment meriting a closer look are...
Supporting Economic Recovery with Credit Card Rewards Programs
2021-07-06 Supporting Economic Recovery with Credit Card Rewards Programs To everything there is a season, or so the market shows via today’s rebounding economic environment. Anxieties around the...
Three Ways Receive-Only Instant Payments Meet Customer Needs
The countdown is on. FedNow goes live in just a few months, and its looming launch creates a sense of urgency around the execution of instant payments.
Where Does Your Community Bank Fall on the Digital Payments Spectrum?
2019-09-03 Payments Executive Brief Issue 1 For a printable PDF of this issue, click here. By Tina Giorgio Use the ICBA Bancard Digital Payments Strategy GuideSM to Address Your Payments Business...
Value of the FedNow Service for Community Banks
2019-09-09 The Federal Reserve’s development of the FedNow Service provides the opportunity for all banks—both large and small—to capitalize on the value of faster payments and brings significant...
ThinkTECH Accelerator: Through the Lens of a Mentor
ICBA Bancard President and CEO Tina Giorgio reflects on her experiences as a mentor in the ICBA ThinkTECH Accelerator program. By Tina Giorgio As we near the close of the application period for our...
Strategies to Help Fight Back Against Card Fraud
2019-12-11 First-party fraud and synthetic identity fraud is an area of growing concern, exacerbated by difficulties of identifying these attacks, but there are ways the industry is fighting back....
Digital-First: Meeting Customers Where They Are
By Tina Giorgio We live in an age where almost nine in 10 U.S. households own a smartphone, making it the second-most owned technology device after television sets. When it comes to financial...
Capitalizing on Change in 2020
One thing is for certain – and that is change. With the advent of new technologies and solutions, education will be the indispensable complement to ensure community banks can take advantage of the...
7 Tips for Mitigating Synthetic Identity Fraud Risk
2020-08-11 Catching synthetic identity fraudsters remains difficult, and the fall-out of not detecting it, is substantial. AI company Coalesce estimates that synthetic identities account for more...
ICBA Bancard tool helps community banks assess their small business payments readiness
2020-09-10 From having to adapt to retail closings, diminished staff and customer capacities, a new work-from-home infrastructure, and more, the nation’s small businesses have reacted quickly in...
What You Need to Know about Today’s Credit Card Rewards Programs
2021-02-25 Having the right rewards program to match your existing and targeted cardholder customer base is more important than ever. That’s why ICBA Bancard, in partnership with TCM Bank recently...
Meeting Customers Where They Are for Today’s Digital-First World
2020-11-20 By Tina Giorgio This year has brought a seismic shift in how consumers conduct their financial affairs. What was once a gradual move to digital payments and shopping methods has become a...
Continuing the Conversation: What You Need to Know about Today’s Credit Card Rewards Programs
Continuing the Conversation: What You Need to Know about Today’s Credit Card Rewards Programs 2021-03-11 Recently, ICBA Bancard, in partnership with TCM Bank, released the white paper, “Cultivating...
ICBA Payments Appoints Three New Members to its Board of Directors
ICBA Payments, the payments-services subsidiary of the Independent Community Bankers of America (ICBA), today announced the election to its board of directors its three newest members.
How Intelligent Automation Supports the AI Journey
I had the pleasure of participating in a panel with Kimberly Kirk, Executive Vice President, Chief Operations Officer at Queensborough National Bank & Trust Co., and Todd Michaud, CEO of HuLoop...