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Marketing Payments Products to Small Business Customers
Marketing Payments Products to Small Business Customers As community bank payment products become an increasingly central product line for small business customers, community banks are seeking new...
Now is the time for card modernization
2020-12-03 Now is the time for card modernization Digital transformation isn’t just a buzzword—it’s become a critical need that will determine winners and losers in the coming year. The delay in...
Protecting Against Fraud as Adoption of Digital Payments Soar
Protecting Against Fraud as Adoption of Digital Payments Soar The global pandemic has prompted consumers to reimagine how they interact with others, how they handle their daily duties, and how they...
Shift in Spending Habits Spurs Acceleration of Digital Payments Transformation
2020-12-03 Shift in Spending Habits Spurs Acceleration of Digital Payments Transformation Community banks were already planning for a digital payments transformation, but the shift in spending...
Mitigate Fraud and Increase Profitability
Mitigate Fraud and Increase Profitability By Alan Nevels In today’s card risk environment, your bank needs a comprehensive fraud strategy that includes cardholder education backed by powerful...
Your ACE in the Hole: Optimize Your Credit Card Program Today
By Scott Broughton A banker asked me recently how to increase the profits of his bank’s credit card program. This Midwest bank had been issuing cards for more than a decade, but recent growth had...
Leverage the Power of AI to Predict Delinquencies
Leverage the Power of AI to Predict Delinquencies By Rebecca Kruse Artificial intelligence is a hot topic across all lines of business in all industries, and banking is no exception. How an...
Mobile Contactless Fraud Schemes: What You Need to Know
Recently, with the growing popularity of mobile wallets and contactless cards, we are seeing criminals using contactless near-field communication (NFC) acceptance as an alternative way to monetize...
A New Tool to Fight Synthetic Identity Fraud
2019-11-12 What is Synthetic Identity Fraud? Synthetic identity fraud occurs when bad actors use a combination of real and fictitious information to create new (synthetic) identities, which may be...
Meet your ICBA Bancard Support Team
Meet your ICBA Bancard Support Team Our mission at ICBA Bancard is to deliver flexible, innovative payments and digital commerce solutions that allow community banks to flourish. ICBA Bancard’s...
Migrating to 8-Digit BINs: Key Information to Consider Before Transitioning
ICBA Bancard’s partner card networks, Visa and Mastercard®, have released several notices and bulletins regarding the migration to 8-digit Bank Identification Numbers or BINs, but many banks are...
Credit Card Marketing: Driving Engagement and Combating Cardholder Fatigue
2021-03-24 Community banks that issue consumer credit cards are faced with some common challenges: how to match their card options (rewards vs. non-rewards) with the best promotions to produce a...
Payments Trends to Watch in 2021
2021-03-24 Few would disagree that COVID-19 was a catalyst for significant changes in the way that Americans shop and manage their money. In fact, many experts believe years of behavioral...
A Note from the Chairman
A Note from the Chairman “Our success has really been based on partnerships from the very beginning,” so attested Bill Gates of the factors behind Microsoft’s decades-long dominance. While he was...
Honoring Our Past, Embracing Our Future
As ICBA Bancard transitions to ICBA Payments, reflecting on our past will help to fuel our future success. While our name has changed, the goal of serving community banks has remained a constant...
A Renewed Commitment to Our Mission
From deploying instant payments to enhancing the customer experience to competing with Bigtech, community banks face complex decisions about priorities amidst current fiscal realities.
Introducing ICBA Payments’ New Chairman: Ruth Christopher
When she launched her career as a CPA, Ruth Christopher wasn’t necessarily envisioning a role at a community bank. But after a few years at a regional CPA firm, a partner encouraged her to apply as...
Unlock Your Portfolio’s Potential with Credit Card Marketing
Marketing programs are critical to portfolio health and expansion. The key to success is simple: get started and take action! The steps below should help you start your journey.
Branding on Purpose
There’s been a lot of chatter lately about brand power and how brand drives an organization’s outward expression of its mission and values by being at the heart of great client and employee...
Rethinking Merchant Services
Banks have traditionally relied on interest income from loans and deposits, but non-traditional financial services companies are providing competition for these core products. To survive long term,...