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The Dawn of Artificial Intelligence
The Dawn of Artificial Intelligence Tina Giorgio: With so many possible applications, it’s hard to predict the path that artificial intelligence will follow. In her latest blog post, ICBA Bancard...
Mythbusting Digital Misconceptions
Mythbusting Digital Misconceptions Tina Giorgio: According to a new Price Waterhouse Cooper digital payments study, 46 percent of bank customers interact with their banks EXCLUSIVELY through...
What Does the Faster Payments Revolution Mean for Community Banks?
What Does the Faster Payments Revolution Mean for Community Banks? Tina Giorgio: My goal is not only to ensure that community banks stay relevant when it comes to real-time payments but ensure that...
Plan for Financial Technology Success
Plan for Financial Technology Success Tina Giorgio: The opportunities presented by financial technology are ripe for the picking but sorting through them all to find the solution that delivers the...
3-2-1 We Have Contactless!
3-2-1 We Have Contactless! Tina Giorgio: Contactless transactions include everything from flashing your watch at the point-of-sale to paying for your groceries, via your refrigerator. As “smart”...
Navigating the New Norm with Digital Optimization
Navigating the New Norm with Digital Optimization In determining what this new business-as-usual will look like for your bank, it is important to identify where your customers are now and how their...
Safeguarding Against Fraud in a COVID-19 Era
Safeguarding Against Fraud in a COVID-19 Era Despite numerous warnings from the FBI, IRS and others, fraudsters are capitalizing on the pandemic to take advantage of consumers, highlighting the...
Three Reasons You’re Not Achieving Your Leadership Goals
Three Reasons You’re Not Achieving Your Leadership Goals Tina Giorgio: Vince Lombardi had it right when he stated that, “Leaders aren’t born, they are made.” Leadership is a process. And, like any...
2018: A Year of Fresh..
2018: A Year of Fresh.. Tina Giorgio: In an e-book published last week by PYMNTS.com, “Fresh” is how I described payments in 2018. I can’t think of a time when we’ve seen as many innovations emerge...
Real Talk About Real-time Payments
Real Talk About Real-time Payments Tina Giorgio: There are many factors involved in creating a successful real-time payment system and one of those factors is education. This month I have invited...
ThinkTECH Accelerator Finalists Demonstrate Their “Whys”
ThinkTECH Accelerator Finalists Demonstrate Their “Whys” Tina Giorgio: Whether I’m working with banking professionals or with entrepreneurs in the fintech space, I have one key piece of advice: I...
COVID-19: Considerations for Card Issuers
COVID-19: Considerations for Card Issuers Community banks are the stars of the financial services industry, and during times of crisis community bankers burn brightly to provide a guiding light to...
Reflecting on ICBA Bancard’s 35-Year History of Success
Reflecting on ICBA Bancard’s 35-Year History of Success In celebration of ICBA Bancard’s 35th anniversary, I sat down with our Chairman Greg Deckard, president, CEO and chairman of State Bank...
Positioning ICBA Bancard for the Future: What’s Your Why?
Positioning ICBA Bancard for the Future: What’s Your Why? Back in 1985, the first Macintosh computer debuted, and by today’s standards, it was a boxy, clunky, slow unit, yet Consumer Reports gave...
The Big Trouble with Big Tech
The Big Trouble with Big Tech Last month Google unveiled its new Google Pay app—complete with a DDA-like account attached. This latest effort by Google is part of a trend of non-bank tech...
Seeing the Story Behind the Numbers: Introducing Eric Kirchner
Eric Kirchner joined the team in January 2025 as senior vice president, strategic finance. In this role, he contributes to the financial modeling and forecasting for all aspects of the ICBA...
Combating Fraud: One Attack at a Time
The numbers don’t lie: fraud losses are on the rise, with 61% of financial organizations reporting direct losses of over $500,000 in a 12-month period. In addition, 52% of mid-market organizations...
ICBA Payments is Bringing Push-to-Card Payments to Community Banks
ICBA Payments is committed to helping community banks keep pace with innovation in the payments space. When FedNow launched, ICBA Payments partnered with market leader, Pidgin, to ensure that banks...
Weighing Your Card Options with ICBA Payments
For community banks and their customers, options are key. Just as no two communities are alike, no two community banks are the same, so we need the flexibility to create solutions that meet our...
ICBA Payments and TCM Bank Welcome Kelly Kroskie as EVP of Digital Transformation
ICBA Payments, the payments subsidiary of the Independent Community Bankers of America (ICBA), today announced the appointment of Kelly Kroskie as executive vice president, digital transformation...