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Weighing Your Card Options with ICBA Payments
For community banks and their customers, options are key. Just as no two communities are alike, no two community banks are the same, so we need the flexibility to create solutions that meet our...
ICBA Payments and TCM Bank Welcome Kelly Kroskie as EVP of Digital Transformation
ICBA Payments, the payments subsidiary of the Independent Community Bankers of America (ICBA), today announced the appointment of Kelly Kroskie as executive vice president, digital transformation...
ICBA Payments and Mastercard Partner to Upgrade Customer Payment Experiences for Community Banks
ICBA Payments, the payments subsidiary of the Independent Community Bankers of America® (ICBA), announced today its new partnership with Mastercard to offer upgraded and enhanced card and payment...
What to Say to Customers When They Are Being Scammed
Whether your bank’s goal is to acquire new card accounts or boost usage from your existing cardholders, marketing plays a key role. No marketing means stagnant portfolios and low revenue.
Relationship Managers Are Here for You
What 2025 holds for payments remains to be seen. Decreasing interest rates may fuel larger spending and comfort with revolving credit, but some businesses have begun limiting their acceptance of...
The Card Trends to Watch in 2025
What 2025 holds for payments remains to be seen. Decreasing interest rates may fuel larger spending and comfort with revolving credit, but some businesses have begun limiting their acceptance of...
Marketing Made Easier with Ready-to-Use Toolkits
Whether your bank’s goal is to acquire new card accounts or boost usage from your existing cardholders, marketing plays a key role. No marketing means stagnant portfolios and low revenue.
Lessen the Impact of Card Fraud with ICBA Payments’ Fraud Loss Protection Plan
Card fraud losses constitute a significant percentage of a bank’s card program’s costs. In fact, according to the Nilson Report, card fraud accounted for $33 billion in losses worldwide in 2022,...
Leveling Up with Payments
It’s not an easy time for community banking. Each day, we must balance changing interest rates, increasing fees, new technology demands, and mounting customer expectations, which leaves us...
Instant Payments Pilot Opportunity
In case you missed it, ICBA recently announced a partnership with Pidgin, a company that provides best-in-class faster payments capabilities. The partnership is aimed at supporting community banks...
Mitigating Instant Payments Risk to Reap Rewards
Today’s fraud attacks don’t seek out a faster transaction; they look for a chink in the armor and the path of least resistance. That’s why I’m a big believer in cross-channel fraud detection.
ICBA Payments Appoints Three New Members to its Board of Directors
ICBA Payments, the payments-services subsidiary of the Independent Community Bankers of America (ICBA), today announced the election to its board of directors its three newest members.
How Intelligent Automation Supports the AI Journey
I had the pleasure of participating in a panel with Kimberly Kirk, Executive Vice President, Chief Operations Officer at Queensborough National Bank & Trust Co., and Todd Michaud, CEO of HuLoop...
Educate the Consumer – Make a Dent in Fighting Fraud
With every passing year, there are new threat attacks and innovative variations of old fraud schemes that still reign successful. And criminals continue to do their possible best to gain financial...
The FedNow Service is Turning 1, What Comes Next?
With the FedNow Service approaching the anniversary of its July 2023 launch, it's appropriate to reflect on how far we've come and what comes next with respect to instant payments and the FedNow...
The Technology Take
As ICBA Bancard transitions to ICBA Payments, reflecting on our past will help to fuel our future success. While our name has changed, the goal of serving community banks has remained a constant...
Payments Leader Jacob Eisen Named ICBA Payments President and CEO
ICBA Payments, the payments-services subsidiary of the Independent Community Bankers of America (ICBA), is pleased to announce the appointment of Jacob Eisen as its new president and CEO, effective...
Honoring Our Past, Embracing Our Future
As ICBA Bancard transitions to ICBA Payments, reflecting on our past will help to fuel our future success. While our name has changed, the goal of serving community banks has remained a constant...
A Renewed Commitment to Our Mission
From deploying instant payments to enhancing the customer experience to competing with Bigtech, community banks face complex decisions about priorities amidst current fiscal realities.
Introducing ICBA Payments’ New Chairman: Ruth Christopher
When she launched her career as a CPA, Ruth Christopher wasn’t necessarily envisioning a role at a community bank. But after a few years at a regional CPA firm, a partner encouraged her to apply as...