ICBA said efforts to strengthen the Robocall Mitigation Database and prevent scam calls would significantly benefit community banks, their customers, and the broader financial ecosystem.
Details: In a letter to the Federal Communications Commission regarding its proposed rules to improve the effectiveness of the RBD, ICBA said:
-
The FCC’s proposed rules would strengthen filing obligations, enhance measures to keep bad actors out of the RMD, and streamline and clarify the RMD rules.
-
ICBA supports the FCC’s efforts to screen new filers more closely before their filings are accepted, identify noncompliant providers sooner and remove them faster, and keep removed providers from reentering the RMD without authorization.
-
ICBA also supports requiring mitigation programs built on affirmative, effective measures that address all illegal calls because many impersonation scams occur on live calls that may not meet the definition of a robocall.
-
If the FCC moves forward with requiring voice service providers to submit a standby letter of credit from a bank, ICBA recommends that the FCC ensure community banks can participate.
ICBA Advocacy:
-
In comments to the federal banking agencies on payment fraud, ICBA in 2025 urged a broad, coordinated federal effort that includes telecommunications regulators.
-
ICBA and other groups last fall sent the FCC recommendations to improve STIR/SHAKEN, a call authentication framework for the telecommunications industry designed to curb illegal "spoofing" of the phone numbers shown by caller ID.