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CFPB issues student loan servicer notice on loan forgiveness


The Consumer Financial Protection Bureau issued a bulletin detailing student loan servicers’ obligations to halt unlawful conduct related to borrowers’ eligibility and benefits under the Public Service Loan Forgiveness Waiver.

February 22, 2022 / By ICBA

The Consumer Financial Protection Bureau issued a bulletin detailing student loan servicers’ obligations to halt unlawful conduct related to borrowers’ eligibility and benefits under the Public Service Loan Forgiveness Waiver.

Details: The bulletin recommends actions servicers should consider taking to ensure they do not misrepresent borrower eligibility or make deceptive statements to borrowers about the PSLF program and the waiver.

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