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Payments Trends for 2022 Planning and Beyond
Payments Trends for 2022 Planning and Beyond We are in the midst of a transformative time in payments; COVID-19 has fueled an accelerated shift to digital channels, and meanwhile, new payment rails...
Embracing the new normal
Embracing the new normal Whenever I hear the phrase, “the new normal” I’m reminded of the seismic shift in interactions with customers over the course of the pandemic. This is even more apparent...
A Look Ahead: Payments in 2022
A Look Ahead: Payments in 2022 It may be hard to believe but we’re rapidly approaching the end of 2021. Given some of the significant trends and developments this year, 2022 is likely to be a...
Making customer interactions personal for a digitized world
Making customer interactions personal for a digitized world As in-branch visits decrease and the number of digital transactions increase, it will be more important than ever to ensure customer...
IRS proposal draws strong consumer opposition: op-ed
IRS proposal draws strong consumer opposition: op-ed A proposal to require banks to report customer account information to the IRS is eliciting strong consumer opposition, ICBA Secretary Tim Aiken...
OSHA developing standards for employer vaccine mandate
OSHA developing standards for employer vaccine mandate The Occupational Safety and Health Administration is expected to release new standards following President Joe Biden’s executive order...
New op-ed continues push against IRS reporting plan
New op-ed continues push against IRS reporting plan While Sen. Joe Manchin (D-W.Va.) has raised concerns about the price tag of budget-reconciliation legislation, Americans are speaking out against...
Agencies extend comment period on third-party guidance
Agencies extend comment period on third-party guidance Federal regulators announced they will extend the comment period on proposed guidance designed to help banks manage risks associated with...