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Why Today’s Innovation Is Tomorrow’s Normal—With Tim Shangle, AVP, Innovation and Data Analytics, ChoiceOne Bank
In this episode, Tim (a 40 Under 40 winner) joins host Charles Potts to discuss his role as an innovator — leading implementation of an online platform that overhauled the bank’s customer experience.
The SVB Fallout: An Opportunity for Community Banks to Shine? — with Rebeca Romero Rainey and Derek Williams
The president and CEO of Georgia’s Century Bank and Trust and newly minted ICBA chairman believes that the failures of Silicon Valley Bank and Signature Bank in late March are an opportunity.
What it Takes to Be a Top Lender — with Chris Benjamin, Mike Rizzo and Dan Schopp
“You can go anywhere and get a loan,” says Dan Schopp, president and CEO of First Security Bank.“I always say we don't want to be an ATM— just dollar dispensers. The biggest challenge is showing...
Why Cybercrime is on the Rise — with James Anderson and Robert Johnston
With hundreds of millions of cyberattacks happening each year, it’s critical for community banks to fortify their cybersecurity operations.
Connect With Your Fellow Community Bankers — with Leah Brink
Connection is at the heart of what community bankers do. That’s one of the reasons that the social networking platform ICBA Community was created.
Fintech Trends For 2024 — with Dharmesh Mistry
Technology is ever advancing, and it’s critical for community bankers to stay ahead of it. According to Dharmesh Mistry of FinTech Futures, a media platform dedicated to global banking and the...
How Fintechs Can Elevate Community Banks — with Saroop Bharwani and Allan Rayson
Former ICBA chairman Brad Bolton and Lindsay LaNore, ICBA’s senior executive vice president, chief learning and experience officer, join Charles Potts to talk about their experiences at ICBA LIVE...
A Look Inside a Top-Performing Bank — with Sushil Patel of State Bank
In this episode, Patel tells host Charles Potts why this immigrant-founded community bank has thrived by cornering the hospitality lending market and capitalizing on its leaders’ and board members’...
A Bank Culture That Works — with Ann Buckmiller, Carolyn Watson and Lindsay LaNore
Ann Buckmiller, director of compliance at Reliabank Dakota in South Dakota, and Carolyn Watson, marketing officer at Ambler Savings Bank in Pennsylvania, talk to ICBA’s Lindsay LaNore and host...
How to Budget for Innovation — with Alice Frazier and Kim Snyder
“I think when you’re looking to buy any kind of a product, a data product,” says Kim Snyder, CEO of the fintech KlariVis, “you need to make sure that the vendor that you’re purchasing it from...
How to Use AI at Your Community Bank — with Jackie Verkuyl and Slaven Bilac
AI technology is growing exponentially. While it can bring many advantages to community banks, some bankers may have concerns about possible security issues. So, why take the risk if your bank is...
Where Community is Built — with Lindsay LaNore and Brad Bolton
Former ICBA chairman Brad Bolton and Lindsay LaNore, ICBA’s senior executive vice president, chief learning and experience officer, join Charles Potts to talk about their experiences at ICBA LIVE...
Why Fraudsters Love the Holidays — with Kausar Kenning
As the holidays approach, it’s time to stay even more vigilant against fraud. That’s because fraudsters are more likely to seek out vulnerable, lonely or busy people at the end of the year.
Looking Back at 2024 Advocacy Efforts — and Toward 2025 — with Rebeca Romero Rainey
We’ve seen a lot of shifts and change this year—the continued uptick in check fraud, the election, credit union acquisitions, etc.—but we community bankers are as steadfast, scrappy and resilient...
Why is Check Fraud Such a Problem Right Now? — with Scott Anchin and David Long
Check fraud isn’t new, but it has re-emerged as a way for fraudsters to target community banks and their customers. That’s why ICBA brought check fraud to the forefront of its conversation with its...
Get Schooled on Banking — with Alexander Price and Stephanie Gambill
If you’re looking to advance your career, you may be thinking, “Where do I start?” But options abound — you just have to know where to look.
OCCIP Statement on the Department of the Treasury's Status
OCCIP Statement on the Department of the Treasury's Status The Office of Cybersecurity and Critical Infrastructure Protection (OCCIP) is issuing the following statement regarding the Department of...
Getting Started: Twitter
Getting Started: Twitter It's easy to sign up for an account on Twitter, but to create a professional and easy-to-find profile takes a little more effort. Follow this checklist to ensure your...
Getting Started: Facebook
Getting Started: Facebook Setup a Facebook business account to make management easier. Pick a page name and short URL that’s unique to your bank. Here’s what else you’ll need to set up a Facebook...
Getting Started: Instagram
Getting Started: Instagram Instagram Profile Setup Before you can start using the app, Instagram will ask you to create a free account. You can sign up via your existing Facebook account or via...
Ensuring a commitment to DEI and the benefits it provides
A commitment to diversity and inclusion means more than just financial contributions – it extends into company culture, the company mission, learning opportunities, and servicing new markets,...
Banking on people: TCM Bank’s people-first culture key in handling pandemic disruptions
For the banking and finance sector, the pandemic ushered in a wave of disruption that forced clients and businesses to rely on digital offerings and industry professionals more than ever.
OCCIP: Microsoft ProxyLogon Update
OCCIP: Microsoft ProxyLogon Update The Office of Cybersecurity and Critical Infrastructure (OCCIP) is closely monitoring the ongoing Microsoft Exchange vulnerability exploitation (ProxyLogon)...
Getting Started: LinkedIn
Getting Started: LinkedIn LinkedIn company pages help build brand awareness by providing a channel to promote your products and services to customers and prospects. LinkedIn Profile Setup LinkedIn...
Getting Started: Youtube
Getting Started: Youtube YouTube content is a cost-effective way to educate and entertain your audience with bite-sized information and long-form tutorials. YouTube Profile Setup YouTube video...
Simple ways to improve your financial awareness and grow
Simple ways to improve your financial awareness and grow Jim Simon, TCM Bank's chief credit officer, writes that a few simple tips can help your improve your financial future. By Jim Simon Tip #1:...
Lessons Learned by Damon Moorer
Lessons Learned by Damon Moorer TCM Bank's President & CEO, Damon Moorer, shares his insights on leadership in the work place based on key learning experiences in his career. By Damon Moorer Lesson...
Don't Give a Holiday Gift to Cyber Thieves
Don't Give a Holiday Gift to Cyber Thieves Between now and year-end, online merchants may earn as much as 30% of their 2019 revenue. But they aren’t the only ones hoping for a productive fourth...
Summit speakers: COVID-19 changed banking, payments
The COVID-19 pandemic altered customers’ expectations and the way they operate within the banking and finance sector, two presenters said Aug. 16 at the inaugural VenCent Fintech Summit held in...
Ken Singh Named to ICBA Independent Banker’s 40 Under 40: Emerging Community Bank Leaders List
Independent Banker magazine, the award-winning monthly publication of the Independent Community Bankers of America (ICBA), unveiled its annual 40 Under 40: Emerging Community Bank Leaders list.
What will bank customers be looking for in 2022?
Despite evolutionary changes since 2020 in how people earn and spend, the key to a community bank’s success in 2022 will be a few things: personalization of products and services and ease of doing...
Tips to help prevent fraud from TCM’s EVP, Chief Administrative Officer & Chief Credit Officer
As the holiday season is upon us, be sure to secure your accounts and protect your personal information. Here are some ways to help combat fraud this holiday season.
TCM Bank N.A., promotes three leaders to executive level positions
TCM Bank announced the promotions of Terri Howard as executive vice president and chief people officer, C.J. Littrell as executive vice president and chief operating officer and David Gonzalez as...
Developing A Payments Strategy Part I
Developing A Payments Strategy Part I Tina Giorgio: In the six months that I’ve been president and CEO of ICBA Bancard, a recurring question I keep hearing from community bankers is, “How do I...
March Was A Mad Month
March Was A Mad Month Tina Giorgio: I attended my very first ICBA Community Banking LIVE® convention in San Antonio. During my banking career, I’ve attended many large conferences, but I must say...
Skate to Where the Puck is Going
Skate to Where the Puck is Going Tina Giorgio: As we move into the NHL Stanley Cup Playoffs, and I move into a series of discussions on U.S. faster payments efforts, I am reminded of a quote from...
Faster Payments — How Fast is Fast?
Faster Payments — How Fast is Fast? Tina Giorgio: Faster payments is a drum you’ll frequently hear me beat and I have made it something of a personal mission, to ensure that the voices and concerns...
Spotlight On: Damon Moorer, President & CEO, TCM Bank, N.A.
TCM Bank President and CEO Damon Moorer spoke with Invest: about the bank’s role in the community lender segment, while also addressing the impact from low interest rates and the PPP loan program.
Developing A Payments Strategy Part II: The Nitty Gritty
Developing A Payments Strategy Part II: The Nitty Gritty Tina Giorgio: In my former role as a community banker, I always found it helpful to create visual aids to clarify complex relationships and...
Protecting Consumers After the Equifax Data Breach
Protecting Consumers After the Equifax Data Breach Tina Giorgio: While we wait for the details on the Equifax breach, we have found the community banks are taking the lead in protecting customer...