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The importance of information when building customer relationships at community banks
While large financial institutions have long used data analytics to drive customer engagement, community banks are now recognizing the value and importance of leveraging information and data to...
From Volatility to Vision: Guiding Bank Performance Through Economic Cycles
As the economic landscape continues to shift rapidly, the ability to navigate unforeseen macroeconomic changes is essential for a bank’s long-term success and the preservation of franchise value.
Tariff Impacts on Credit Risk: What Bank Boards Need to Know
In periods of uncertainty, the only certainty is that risk increases. In statistical analysis risk is defined by a growing variance level. The wider the swings recorded between a bottom and top...
Prepare your high school graduate for the financial changes college and the workforce bring
Prepare your high school graduate for the financial changes college and the workforce bring While classes and dorm rooms and new jobs are on the forefront of high school seniors’ minds, it’s...
Top Strategies to Mitigate Current Cyber Threats
Hackers are leveraging new technology to find vulnerabilities in systems once thought impossible to exploit. As a technological renaissance pushes new methods of convenience and optimization, it’s...
Maintaining Data Privacy Through Your Financial Institution’s Digital Journey
One of financial institutions’ biggest concerns when considering digital tools such as artificial intelligence, automation, or data platforms is verifying your institution and customer data remain...
Yield enhancer, or gimmick?
Most representatives of the broker-dealer industry have been suggesting to their customers, especially community banks, that their collection of bonds could be situated to perform pretty well in 2025.
Why Your Community Bank Needs a Disaster Recovery Plan
Natural disasters can be personally and economically devastating to local communities, and it’s important that community banks are prepared to help both themselves and the people they serve.
Combating Fraud: One Attack at a Time
The numbers don’t lie: fraud losses are on the rise, with 61% of financial organizations reporting direct losses of over $500,000 in a 12-month period. In addition, 52% of mid-market organizations...
Vigilante justice?
While it will possibly take months and even the rest of the year to see the full shakeout, April 2025 was a laboratory for market efficiency. Some might contend there was an element of ruthlessness...
5 Beneficial Money Habits you Can Put into Practice Right Now
5 Beneficial Money Habits you Can Put into Practice Right Now When it comes to saving, investing, or getting your finances in order, the process can often feel daunting. Here are some tips to help...
The 411 for First Time Home Buyers
Venturing into the housing market, especially for the first time, can be intimidating and difficult to navigate without a financial expert in your corner.
Business banking: How to switch to a community bank
Business banking: How to switch to a community bank Changing who your business banks with might sound overwhelming, especially if you’ve been with your current bank for a long time. But community...
WSJ: Community banks came through for businesses
WSJ: Community banks came through for businesses When big banks left small businesses hung out to dry in a pandemic, the Wall Street Journal reports that many community banks came through with...
Learn why these entrepreneurs put their trust in community banks
Learn why these entrepreneurs put their trust in community banks Small business owners share their stories of how community banks stuck by their side and helped their businesses navigate uncertain...
Community Banker Q&A: Consumer Expectations
Third-generation community banker and ICBA President and CEO Rebeca Romero Rainey answers commonly asked consumer questions in a new Q&A series. In this video Rebeca shares more about what...
Community Banker Q&A: The FDIC
Third-generation community banker and ICBA President and CEO Rebeca Romero Rainey answers commonly asked consumer questions in a new Q&A series. In this video Rebeca shares more about FDIC...
Three Ways Receive-Only Instant Payments Meet Customer Needs
The countdown is on. FedNow goes live in just a few months, and its looming launch creates a sense of urgency around the execution of instant payments.
Three Reasons to Bank Locally with a Community Bank
Three Reasons to Bank Locally with a Community Bank The COVID-19 pandemic has created a new type of consumer—one increasingly focused on essential products and online shopping. Interestingly, there...
ICBA’s 2021 National Community Bank Service Award winners
ICBA’s 2021 National Community Bank Service Award winners ICBA’s National Community Bank Service Award winners for 2021 demonstrate that when their local areas need support, community banks are...
Community Banker Q&A: Interest Rates
Third-generation community banker and ICBA President and CEO Rebeca Romero Rainey answers consumer questions in a new Q&A series.In this video Rebeca shares more about what impact interest rates...
How to Switch your Business to a Community Bank
The idea of switching banks can be daunting, especially if you’ve been with your current bank since you started your business. Luckily, community banks make it easy for small business customers to...
The Cost of Raising a Family
Dreaming about what life will look like with a little one — or a few kiddos — is filled with anticipation, wonder, excitement and a healthy dose of uncertainty. One aspect of life that’s certain to...
Home Mortgage Lending: Housing Affordability Mindset and Relationship-Focused Service Set Community Banks Apart
As interest rates and property asking prices continue to rise, it’s becoming increasingly difficult for young adults and growing families to afford a home. Recently, the average interest rate for a...
Community Banker Q&A: Unrealized Losses
Third-generation community banker and ICBA President and CEO Rebeca Romero Rainey answers consumer questions in a new Q&A series. In this video Rebeca shares more about what unrealized losses are...
Community Banker Q&A: How Banks Make Money
Third-generation community banker and ICBA President and CEO Rebeca Romero Rainey answers commonly asked consumer questions in a new Q&A series. In this video Rebeca shares more about how a bank...
Three Reasons Why Your Money is Safe with Community Banks
We're here to share that when you choose to Bank Locally with a community bank, your money is in the right hands — and more importantly, in the hands of a community banker who cares about you and...
How much does it cost to ‘adult’ today?
Growing up, you probably dreamed about key milestones to come in your life: launching your career, having a family, and buying a home. But those dreams come with price tags, which can force you to...
Community Banks: Innovators in Technology and Customer Service
While community banks have embraced the digital revolution by adopting and offering online banking, mobile apps, and other advanced technological solutions that consumers expect, their foundation...
Tips to Safeguard Your Financial Data During Data Privacy Week
With the global average cost of a data breach reaching $4.45 million in 2023, a 15 percent increase over three years, safeguarding your financial information has never been more crucial.
Early signs point to raised awareness for community banks
Our objective to raise awareness of community banks is central to everything we do – and as we monitor the campaign and optimize for efficiency and performance, we want to be sure we are sharing...
National Campaign Videos Connect with Target Audience
Video assets were one of the most significant production investments ICBA made for the ICBA National Campaign — an effort to elevate community banking in the hearts and minds of America’s consumers.
National Campaign Educational Webinars – Community Banker Feedback Needed!
We want your input on where to focus our time and resources. We are putting webinars on the calendar to share what we’ve learned, discuss some best practices, and take your questions.
Webinar Details Market Research Basics and Findings from National Campaign
As part of our ongoing effort to share our learnings for the benefit of our members, we hosted a webinar this month showcasing some of our market research findings that have guided our journey thus...
March 2018 - Online Training Newsletter
March 2018 - Online Training Newsletter Thank you to all of those who stopped by the ICBA Community Banker University booth to drop off your “pink card” and chat with us. During our time at the...
January 2018 - Online Training Newsletter
January 2018 - Online Training Newsletter As the calendar has now flipped to January, we know your bank has the large task of assigning employees annual training and ensuring your bank’s training...
September 2017 - Online Training Newsletter
September 2017 - Online Training Newsletter ICBA’s Community Banker University is excited to tell you about a change you will see when you log into your online training beginning on Monday, Oct. 2....
April 2019 - Online Training Newsletter
April 2019 - Online Training Newsletter You asked and we delivered! The new Roster Management functionality within the ICBA website is now live. New Roster Management Has Arrived! You asked and we...
July 2019 - Online Training Newsletter
July 2019 - Online Training Newsletter Check your email! If you’re a Bank Compliance Bundle subscriber or a Standard or Custom Plan subscriber, you should've received an email with details on how...
October Updates to Online Training Courses (All Plans)
October Updates to Online Training Courses (All Plans) Major updates to the Online Training Subscription including a revamp of RegZ courses. Read more about the changes and enhancements for...