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Making customer interactions personal for a digitized world

Making customer interactions personal for a digitized world As in-branch visits decrease and the number of digital transactions increase, it will be more important than ever to ensure customer...

Sep 14, 2021
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Article

IRS proposal draws strong consumer opposition: op-ed

IRS proposal draws strong consumer opposition: op-ed A proposal to require banks to report customer account information to the IRS is eliciting strong consumer opposition, ICBA Secretary Tim Aiken...

Sep 13, 2021
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Article
Taxes & Budget

OSHA developing standards for employer vaccine mandate

OSHA developing standards for employer vaccine mandate The Occupational Safety and Health Administration is expected to release new standards following President Joe Biden’s executive order...

Sep 13, 2021
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Article
Advocacy Crisis Preparedness

New op-ed continues push against IRS reporting plan

New op-ed continues push against IRS reporting plan While Sen. Joe Manchin (D-W.Va.) has raised concerns about the price tag of budget-reconciliation legislation, Americans are speaking out against...

Sep 10, 2021
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Article