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Protecting Consumers After the Equifax Data Breach
Protecting Consumers After the Equifax Data Breach Tina Giorgio: While we wait for the details on the Equifax breach, we have found the community banks are taking the lead in protecting customer...
Are You A Goal Digger? Six Professional Development Ideas for Payments Leaders
Are You A Goal Digger? Six Professional Development Ideas for Payments Leaders Tina Giorgio: When I gaze back on my career, I see peaks and the valleys; the times where I knew where I was headed...
2018: The Year of the Community Bank
2018: The Year of the Community Bank Tina Giorgio: There’s something about the start of a new year that breeds optimism and fresh perspective. Challenges give way to opportunities, and obstacles...
Increasing Cybersecurity: 3 Steps to Mitigate the Hacker’s Heist
Increasing Cybersecurity: 3 Steps to Mitigate the Hacker’s Heist Tina Giorgio: With threats continuing to emerge, I sat down with ICBA’s cyber expert, Jeremy Dalpiaz, assistant vice president of...
The Dawn of Artificial Intelligence
The Dawn of Artificial Intelligence Tina Giorgio: With so many possible applications, it’s hard to predict the path that artificial intelligence will follow. In her latest blog post, ICBA Bancard...
Mythbusting Digital Misconceptions
Mythbusting Digital Misconceptions Tina Giorgio: According to a new Price Waterhouse Cooper digital payments study, 46 percent of bank customers interact with their banks EXCLUSIVELY through...
What Does the Faster Payments Revolution Mean for Community Banks?
What Does the Faster Payments Revolution Mean for Community Banks? Tina Giorgio: My goal is not only to ensure that community banks stay relevant when it comes to real-time payments but ensure that...
Plan for Financial Technology Success
Plan for Financial Technology Success Tina Giorgio: The opportunities presented by financial technology are ripe for the picking but sorting through them all to find the solution that delivers the...
3-2-1 We Have Contactless!
3-2-1 We Have Contactless! Tina Giorgio: Contactless transactions include everything from flashing your watch at the point-of-sale to paying for your groceries, via your refrigerator. As “smart”...
Navigating the New Norm with Digital Optimization
Navigating the New Norm with Digital Optimization In determining what this new business-as-usual will look like for your bank, it is important to identify where your customers are now and how their...
Safeguarding Against Fraud in a COVID-19 Era
Safeguarding Against Fraud in a COVID-19 Era Despite numerous warnings from the FBI, IRS and others, fraudsters are capitalizing on the pandemic to take advantage of consumers, highlighting the...
Three Reasons You’re Not Achieving Your Leadership Goals
Three Reasons You’re Not Achieving Your Leadership Goals Tina Giorgio: Vince Lombardi had it right when he stated that, “Leaders aren’t born, they are made.” Leadership is a process. And, like any...
2018: A Year of Fresh..
2018: A Year of Fresh.. Tina Giorgio: In an e-book published last week by PYMNTS.com, “Fresh” is how I described payments in 2018. I can’t think of a time when we’ve seen as many innovations emerge...
Real Talk About Real-time Payments
Real Talk About Real-time Payments Tina Giorgio: There are many factors involved in creating a successful real-time payment system and one of those factors is education. This month I have invited...
ThinkTECH Accelerator Finalists Demonstrate Their “Whys”
ThinkTECH Accelerator Finalists Demonstrate Their “Whys” Tina Giorgio: Whether I’m working with banking professionals or with entrepreneurs in the fintech space, I have one key piece of advice: I...
COVID-19: Considerations for Card Issuers
COVID-19: Considerations for Card Issuers Community banks are the stars of the financial services industry, and during times of crisis community bankers burn brightly to provide a guiding light to...
Three Steps to Support Customers in Today’s Digital Environment
Three Steps to Support Customers in Today’s Digital Environment We are in unprecedented times. “Shelter-in-place” acts help slow of the spread of coronavirus, but at the same time, they inject...
Reflecting on ICBA Bancard’s 35-Year History of Success
Reflecting on ICBA Bancard’s 35-Year History of Success In celebration of ICBA Bancard’s 35th anniversary, I sat down with our Chairman Greg Deckard, president, CEO and chairman of State Bank...
Positioning ICBA Bancard for the Future: What’s Your Why?
Positioning ICBA Bancard for the Future: What’s Your Why? Back in 1985, the first Macintosh computer debuted, and by today’s standards, it was a boxy, clunky, slow unit, yet Consumer Reports gave...
The Big Trouble with Big Tech
The Big Trouble with Big Tech Last month Google unveiled its new Google Pay app—complete with a DDA-like account attached. This latest effort by Google is part of a trend of non-bank tech companies...