"My favorite part of attending ICBA Institutes is connecting with peers from other institutions. I look forward to future events knowing familiar faces will be there, and while the training is always excellent, it’s the networking that keeps me coming back."
-McKenzie Humpal, VP Compliance Officer at First Citizens Bank in Iowa
"Through ICBA, I earned the CCBIA, CBAP, and CCBCO designations, each enhancing my role at different stages of my career. Each designation provided valuable resources and insights that improved my expertise in these areas."
-Michael Hoehn, Assistant Compliance Officer and CRA Officer at First Metro Bank in Muscle Shoals, Alabama.
"The Fraud Seminar was excellent and very informative. I got a lot of resources that will help in our FI. Great tools."
-Donna Franklin, AmeriState Bank, Atoka, Ohio
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Regulation E: Liability and Error Resolution (Individual)
Online Course
|
CPE Credits: 0.50
Regulation E provides basic protections for a consumer when using an
electronic fund transfer service that the bank offers. Liability and
error resolution are essential to the consumer protections of
Regulation E and unauthorized transactions.
The regulation defines an error; states the consumers liability; and
provides the error resolution procedures that banks must follow.
This course is intended for frontline, operations, and compliance
personnel.
Learning Objectives:
Define what applies to Regulation E
Ensure compliance with the disclosure requirements
Know how much money a customer is liable for on a particular
unauthorized electronic fund transfer
Complete an investigation of a notice of error in a timely manner
Provide proper notice to a customer regarding their notice of error
Course Outline:
Definitions
Error Resolution Notice
Consumer Liability
Notice of Error
Time Limits for Investigation
Results of Investigation
Rev–Jan. 2021. Course length ≈ 27 minutes. This course is worth
0.5 CPE credits.
