Sept. 12-13, 2022 • Fort Worth, Texas

LEAD FWD Preliminary Schedule

7:30-8:20 a.m.

Eye Openers and Continental Breakfast

People, Processes, and Technology: 10 Tips for Managing Cybersecurity Risk
Cybersecurity risk is a growing and evolving concern for all banks. And while digital technology and electronic communications offer banks and their customers the ability to conduct business transactions efficiently and effectively, those technologies present a host of cyber risks. During this session you will learn why an effective bank security program must include a combination of three crucial elements: People, Policies, and Technology.

Jack Pringle, Partner, Adams & Reese
Phil Bluffington, Partner, Adams & Reese

Optimize Your Bank's Balance Sheet for Flexibility in Uncertain Times

With rising rates (at least in the near term, ongoing inflation, extraordinary liquidity, the latest COVID variant, and a war, it is difficult to get a clear picture of what a return to “normal” will look like for the banking industry. Of particular concern are the persistently low loan-to-deposit ratios in a rising rate environment and the difficulty of predicting how fast liquidity may disappear for your individual bank. Learn how to prep your balance sheet to be both nimble and strong so that your bank can thrive under any number of market scenarios.

Chuck McBrayer, Managing Director, Intrafi
Chris Ely, Southern Texas Managing Director, Intrafi

8:30-9:45 a.m.

Welcome and Opening Keynote

Influence Redefined…Be the Leader You Were Meant to Be, Monday to Monday

In today’s virtual, in-person, and hybrid world communicating with influence is harder and more critical than it’s ever been. How you communicate determines whether others see you as credible, knowledgeable, and trustworthy. Without doing this effectively, you inhibit your maximum potential to influence, increase profits, and cultivate long-term relationships.

Most of us are unaware of how our listeners perceive us. We’re constantly given feedback like “good job”, and we never REALLY take a close look to see ourselves through the eyes and ears of our listeners. Stacey increases your awareness of how much influence you really have rather than what you believe to be true.

In this highly interactive keynote, specifically customized for you, Stacey helps you eliminate the static that plagues communicative delivery – to deliver a clear message that persuades, sells your ideas, influences, and makes you more effective through all mediums.

Attendees Learn:

  • How to move people to action long after the interaction is over.
  • Create a standout experience that separates you from the crowd.
  • Communication miscues, both verbal and nonverbal.
  • How to consistently achieve communicative results.

Influence is about how we present ourselves every day in our personal and professional lives…Monday to Monday.® Stacey demonstrates and shares the best practices on communicating with brevity, confidence, credibility and trust, to influence others to take action.

Stacey Hanke, Best Selling Author, Communication & Influence Strategist, Forbes & New York Times Contributor

10-11 a.m.

Whiteboarding With Experts

Whiteboarding with Experts is an opportunity to learn from leading industry experts on how their company or technologies are moving the industry forward. We strongly encourage you to ask questions, challenge assumptions, and engage!  Participants will be assigned to five, 20-minute whiteboard sessions (three between 10 – 11 a.m. and two from 3:45 – 4:25 p.m.). You will have the opportunity to visit with any of the experts between 4:25 – 5 p.m. to gain additional information you feel will help you and your bank. 

11:15 a.m.-12:15 p.m.

Presentation (Part 1): Separate Your Bank From the Pack: Using Culture as a Competitive Advantage

Culture lives and breathes. It does not exist on posters, plaques, or in a notebook. It is built on one interaction at a time. All too often we leave creating culture to an event or worse yet to a person. However, each of us has the opportunity to affect the culture in our workplace especially managers and leaders.

In order to intentionally cultivate culture you must constantly revisit and reinforce what is important and valued. You must weave culture into your everyday business practices.

In this session we will:

  • Explore why culture is a competitive advantage.
  • Identify the top principles to intentionally cultivate culture.
  • Tie your efforts to the strategic business objectives and pillars of the company.
  • Discover how you can impact the culture at your company.
Brad Federman, Chief Executive Officer, PerformancePoint, LLC


12:15-1 p.m.


1-2:15 p.m.

Cultivating Culture Workouts - Part 2 (Small Group Collaboration)

We have walked through the halls of countless companies seeing posters on the walls and placards on desks espousing beautifully written values. I have perused websites that elegantly express the culture within that organization only to experience and observe a completely different reality existing within the figured walls of those organizations. In this interactive session we will:

  1. Explore how to utilize short interactions, 15 minutes or less, to drive culture.
  2. Experience an intentional cultivating culture activity.
  3. Discuss best practices in cultivating culture.
Brad Federman, Chief Executive Officer, PerformancePoint, LLC

2:20-3:10 p.m.

A Look to the Future: Community Banking in 2042

Community banking has experienced significant evolution over the past decade. Moving forward the only constant will be change, although likely at an even faster pace. This presentation will briefly look at the past and present of community banking, and will provide insight and commentary on further anticipated industry changes moving forward.

Greyson Tuck, Attorney & Consultant, Gerrish Smith Tuck

3:10-3:30 p.m.

How Banks are Exploring the Metaverse

Things we take for granted – the payment rails, the internet, smartphone apps and more – have at one time been where the Metaverse is today. To begin the conversation with community banks, this LEAD FWD Talk will tackle what this virtual world is all about and what banks are currently doing in this space.

The conversation will also look at possible Metaverse use-cases for community banks. Regardless of whether your bank has broached the “Metaverse,” this topic is one to put on your radar and watch as this emerging landscape begins to evolve.

Crystal Steinbach, Digital and Marketing Automation Manager, Mills Marketing

3:45-4:25 p.m.

Whiteboarding With Experts and Cocktail Reception

Whiteboarding with Experts is an opportunity to learn from leading industry experts on how their company or technologies are moving the industry forward. We strongly encourage you to ask questions, challenge assumptions, and engage!

Participants will be assigned to five, 20-minute whiteboard sessions (three between 10 – 11 a.m. and two from 3:45 – 4:25 p.m.). You will have the opportunity to visit with any of the experts between 4:25 – 5 p.m. to gain additional information you feel will help you and your bank.

5:30-6:15 p.m.

Group Activity - Scavenger Hunt

6:15-8 p.m.

Evening Networking Event

7:30-8:20 a.m.

Eye Openers and Continental Breakfast

Leveraging Data to Improve and Drive Financial Value 

The challenge facing most banks is not a lack of data. Banks have access to an abundance of information; every day a bank will send millions of data points though expensive networks and applications in order to process, transmit, and maintain daily operations. But having this massive volume of data does not automatically correlate to having valuable insights. See how to easily turn this cache of data into actionable insights that empower banks to provide the customer experience its customers are demanding, streamline operations, and ultimately drive financial value for its constituents.

Kim Snyder, Founder & CEO, KlariVis
Sanjay Bhaskar, Chief Revenue Officer, KlariVis


Disrupt or be Disrupted: Driving Disruption and Innovation in this Volatile Environment

It’s a tumultuous time in banking. Interest rates are skyrocketing, loan volumes are falling, and the S&P 500 index has seen a near 20 percent drop so far this year. In this volatile market, what can community banks do to stay ahead, engage to retain, drive growth, and manage risk? In this no-frill, blunt talk on disruption and innovation, we’ll discuss uncomfortable topics that drive strategy and shed light on fact versus fiction when it comes to digital transformation and innovation in tough economic times. Takeaway action items, which will help you initiate this critical dialog at your financial institution.

Michael Haedrich, Senior Project Manager, Finastra
Miland Pathak, Senior Director, Product Management, Finastra


8:30-9 a.m.

Welcome and ICBA Leadership Address

Brad Bolton, ICBA Chairman
9-9:50 a.m.
Community Banks, Crypto & Instant Payments: What You Need to Know

New technologies like stablecoins and instant payments are changing the payments landscape. What do these innovations mean for community banks? Review how cryptocurrencies may impact the banking and payments industries and receive guidance as bankers prepare for the launch of FedNowSM in 2023!

Brian Laverdure, VP, Payments & Technology Policy, ICBA

10-10:50 a.m.

Top 10 Things Every Banker Should be Talking About in 2022

2022 has been a volatile year, with changes and disruptions coming from every direction. This session covers the most common topics we are hearing from our banking clients, topics that are top-of-mind for everyone in attendance. Gain the insight and knowledge needed to return to your bank and ask the appropriate question: “How is our bank addressing these particular issues?"

Joshua Juergensen, Principal, CLA
Harrison Powers, Principal, CLA
Samantha Slavik, Senior Associate, CLA

If You Offer Credit Products, You Can Offer Buy Now Pay Later

As demand grows, Buy Now, Pay Later (BNPL) presents significant opportunities for banks to better serve their customers. Learn everything you need to know about BNPL including how it’s being used, the risks and benefits, plus the risk posed to bank lending by fintechs, retailers, manufacturers.

Tarik Camurdes, Business Executive, FIS

11 a.m.-Noon

The Power of Experience:  Lessons Learned from Fellow Community Bankers

It goes without saying that community bank leaders are navigating a dynamic environment. In this session, participants will hear how community bankers from across the country are shifting thinking and taking hold of opportunities. Rather than shying away from making progress, these panelists demonstrate how to lead forward each and every day. Panelists representing community banks of different sizes will share their insights and lessons learned plus share advice on driving future growth at your bank.

Emily Mays, Vice President, Chief Administrative Officer, & Senior Marketing Director, Community Spirit Bank
Kathy Underwood, CEO, Ledyard Bank


Noon-1 p.m.


1-2:15 p.m.

Creating a Culture of Continuous Learning
Constant change is the norm and community banks have learned to be flexible and adaptable to thrive in this new world. As part of this change, bank leaders have had to examine how their culture supports this dynamic environment.  The idea of professional development has evolved from a being a benefit that companies offered as a recruitment and retention tool to a cultural necessity to drive business growth and overall bank success. Revisiting your approach as well as your learning content can have an incredibly positive impact on your team. Today’s community bank leader must embed learning within the culture of company to ensure the seeds of training and development are constantly supported.    

In this presentation, we will:

  • Learn why creating a learning culture within your organization or team is so important.
  • Discuss multiple professional development models. 
  • Highlight strategies and methods to enrich learning at your bank.
  • Plus, engage in a few fun learning activities to share with your bank team!
Lindsay LaNore, Group EVP, Chief Learning & Experience Officer, ICBA
Valerie Utsey, EVP, Chief Human Resources Officer

2:25-3:15 p.m.

The Importance of ERM in Today's Environment

As the banking industry prepares for potential economic shifts, regulatory change, and new technology, examiners are focusing on bank risks more than ever before. Enterprise Risk Management is the key to creating a holistic view of these risks and how they interact with each other. In this session, discuss the importance of ERM, areas of focus, and how to communicate findings to your stakeholders.

Teri Hodgett, Chief Risk Officer, Sunrise Banks

Building a Diverse and People-First Culture

Empowering diversity and inclusion are critical to organizational success in today’s market. By implementing a people-first strategy, diversity, equity, and inclusion (DEI), can serve as pillars of an innovative culture. Learn how to build an inclusive organization that harnesses the power of differences to foster long-term performance and a culture of innovation..

Damon Moorer, President, TCM Bank

3:25-3:45 p.m.

Does ESG apply to banking?

We are going to hit the key elements of ESG and how bankers can document what they are already doing to satisfy the ESG questions asked by investors, regulators, customers, and even employees.

While ESG generally brings a collective groan from the banking community, the good news is banks are already covering many elements of ESG. Learn how banks have already been addressing ESG components and – more importantly – how to show the homework behind it to get credit from you bank’s constituencies.

Heather Archer Eastep, Partner, Hunton Andrews Kurth

3:45-5 p.m.

Embracing Change in How We Connect

Inspiring connection in this new hybrid world is going to be key for fostering a culture of connection. As many of us learn, live, and even lead in this hybrid environment, embracing digital wellness becomes vital to growth and success. Demonstrating empathy for the changes we are all going through and understanding ways to restore energy and human interaction are critical – especially when navigating a hybrid world. In Mark’s message, he will provide ways to reignite human connection leaving you filled with a newfound courage to connect.

Key Takeaways

  • Find ways to create more meaningful connections both online and offline.
  • Improve your digital and emotional wellness.
  • Encourage empathy within your teams while maintaining accountability.
  • Be in community and have a little fun!
Mark Ostach, Digital Wellness Keynote Speaker