At ICBA Securities, we provide community bankers the tools to grow their investments.

This seminar will assist community banks in navigating the critical considerations needed to effectively implement a sound vendor management program.

Community banks may outsource a service, but they cannot outsource the responsibility. In a financial environment wrought with strong enforcement actions, rising regulatory expectations, and massive data breaches, community banks must understand and manage a secure network of relationships to ensure customer data, bank transactions, business activity, and shareholders are protected.

Relationships with third-party vendors are commonplace and many provide a strategic advantage; however, the rewards aren't without risk to financial institutions. Intense regulatory scrutiny and variations in third-party service application are challenging the risk management practices utilized by today's community banks.

Learning Objectives:

• Participants will examine the vendor management lifecycle and discuss:
• Effective strategies for vendor selection.
• Evaluating risk associated with service providers.
• Guidelines for structuring your vendor agreements.
• Methods for monitoring and measuring success of your third-party vendors.
• Throughout the seminar practical advice and guidance will be shared including:
• How to remove the guesswork related to employee responsibility and vendor management.
• Key compliance considerations to monitor service provider relationships.
• New policy, procedures, and retention strategies.

Build a proactive mindset in identifying concerning trends that, if left unaddressed, could lead to a bank loss. A past due payment is not an early warning sign. It’s an indication that you have already missed the opportunity to assist your client.

Examine liquidity versus solvency issues, management strength, industry strength, as well as types of credit risk.

Learn how to identify early warning indicators that a borrower could be in trouble and see how you can develop an action plan with the goal of returning the client to a pass status or minimizing the loss to both the client and the bank.

Learning Objectives:

• Through portfolio analysis learn to identify where problem loans could arise.
• Learn how a review process can mitigate loan losses and help your customers.
• Develop an action plan that you can put to use immediately.

ICBA's Commercial Lending Institute teaches you a comprehensive understanding of the complex and multifaceted commercial lending process. From navigating intricate credit evaluations to addressing regulatory and legal considerations, commercial lending requires a keen eye for detail and strategic thinking.

This program will give you the knowledge and tools to identify and analyze opportunities, assess and mitigate risks, and effectively structure and manage commercial loans. You'll also gain new insights that will help you build strong client relationships and lead credit-focused, high-value conversations with commercial borrowers.

To earn the Certified Commercial Loan Officer (CCLO) certification, you will be required to attend this program in its entirety, complete all assignments, and achieve a passing score on the certification exam. If you decide to enroll in the certification testing after you register for the class, please contact an ICBA Education representative at 800-422-7285.

Learning Objectives:

• Master the 5 Cs of credit (character; capacity/cash flow; capital; conditions; and collateral) to evaluate potential borrowers effectively.
• Review commercial lending products.
• Understand the whole credit process cycle from the loan application to loan monitoring.
• Understand credit risk and its impact on lending decisions.
• Learn to identify potential compliance and legal challenges and the strategies to mitigate them.

Ensure the physical safety of your bank, staff, and customers. Cover everything from the basics of bank security to some situations you may not have even prepared for.

Learn to address security situations through interactive sessions and discussions that will inspire new ideas and challenge you to look at security from a new perspective.

To earn the Certified Community Bank Security Officer (CCBSO) certification, you will be required to attend this program in its entirety, complete all assignments, and achieve a passing score on the certification exam(s). If you decide to enroll in the certification testing after you register for the class, please contact an ICBA Education representative at 800-422-7285.

Learning Objectives:

• Understand what is required of the security officer with regulation H, the supervision of staff, and the training requirements for staff.
• Sharpen your observation skills and detect potential threats in events happening around you.
• Distinguish body language in a confrontation and proactively address verbal and potentially physical confrontations.
• Identify the warning signs a person might show when embezzling.
• Recognize the dos and don’ts as it relates to speaking with the media.
• Outline the key steps to take in preparing your bank and staff in the event of a robbery.
• Identify physical security enhancements you can make to improve security at your bank.
• Understand the methodology required to solve a case using a scientific approach.
• Recognize when you have a crime scene.
• Understand the components of conducting an interview after an incident.
• Institute effective security reporting to your board.
• Identify specific records to retain for effective security management.
• Recognize the security gaps when working with cash intensive businesses and onboarding casinos, private ATM operators, or marijuana related businesses.