At ICBA Securities, we provide community bankers the tools to grow their investments.

Accurate documentation is the backbone of a successful CRA program. This in-depth class focuses on how to properly capture and report community development activities —including loans, investments and services, so you receive full credit during CRA evaluations.

Through practical examples and hands-on exercises, you’ll learn best practices for organizing data, aligning activities with regulatory requirements, and building documentation that tells a compelling story of your institution’s impact.

In an oversaturated market where customers are overwhelmed with choices, many businesses struggle to differentiate themselves in a meaningful, sustainable way. Stand out with cost-effective, practical strategies for building a brand that truly resonates. 

In this session, you’ll gain actionable guidance on making the most of your existing resources, increasing market visibility, and creating consistent customer experiences that reinforce your identity. Discover how to clearly define, communicate, and support your brand to strengthen satisfaction, deepen loyalty, and drive long-term success.

Learning Objectives:

• Learn cost-effective strategies for brand building.
• Identify practical methods for leveraging resources and strengthening brand visibility
• Understand how to define and support your brand to drive satisfaction and loyalty.

Duration: 60 minutes

Presented live and recorded on 06/24/26

Debit and credit card fraud is on the rise. Equip your institution with the tools to detect, prevent, and respond to fraud more effectively.

This session equips you with the knowledge to combat the ever-evolving risks associated with card fraud. Examine the latest trends, emerging threats, and prevention strategies in debit and credit card fraud. You’ll gain practical guidance to strengthen defenses and stay ahead of those attempting to abuse your systems.

Learning Objectives:

• Identify trends and methods used in card fraud.
• Learn verification techniques and authentication measures.
• Explore defenses that reduce vulnerability at the point of sale.
• Review examples that illustrate successful fraud prevention.

Duration: 60 minutes

Presented live and recorded on 06/30/26.

Mobile deposit capture (MDC) has become a cornerstone of modern banking, offering convenience and efficiency to both financial institutions and their customers. However, with this growth comes a heightened need for robust risk management and compliance measures.

This session explores the critical challenges surrounding MDC, from the fraud schemes that target deposits to the operational hurdles that can undermine efficiency. You’ll gain practical insights into how financial institutions can streamline processes, reduce errors, and enhance customer satisfaction while also navigating the complex regulatory landscape.

By the end, you’ll have a clearer understanding of how to balance innovation with security and compliance in today’s fast-moving digital environment.

Learning Objectives:

• Identify common fraud schemes targeting MDC and the associated risks for community banks.
• Evaluate best practices for minimizing errors and enhancing customer satisfaction in MDC operations.
• Implement compliance measures to ensure adherence to regulatory standards in MDC programs.

Duration: 90-minutes

Presented live and recorded on 07/14/26.