At ICBA Securities, we provide community bankers the tools to grow their investments.

This seminar will assist community banks in navigating the critical considerations needed to effectively implement a sound vendor management program.

Community banks may outsource a service, but they cannot outsource the responsibility. In a financial environment wrought with strong enforcement actions, rising regulatory expectations, and massive data breaches, community banks must understand and manage a secure network of relationships to ensure customer data, bank transactions, business activity, and shareholders are protected.

Relationships with third-party vendors are commonplace and many provide a strategic advantage; however, the rewards aren't without risk to financial institutions. Intense regulatory scrutiny and variations in third-party service application are challenging the risk management practices utilized by today's community banks.

Learning Objectives:

• Participants will examine the vendor management lifecycle and discuss:
• Effective strategies for vendor selection.
• Evaluating risk associated with service providers.
• Guidelines for structuring your vendor agreements.
• Methods for monitoring and measuring success of your third-party vendors.
• Throughout the seminar practical advice and guidance will be shared including:
• How to remove the guesswork related to employee responsibility and vendor management.
• Key compliance considerations to monitor service provider relationships.
• New policy, procedures, and retention strategies.

No credit committee wants to read an epic non-fiction piece of work. The key to an effective credit write-up is to focus on the core risks. Each credit request begins with a problem, usually a cash shortfall. As a banker, your job is to find out why the borrower is short on cash and how the asset will generate enough money to repay the loan.

Each request will have three to five key credit risks. You need to clearly explain these risks and show how your loan structure will address them. These risks might involve the market, management, financial numbers, inventory, receivables, or other business issues. Learn how to spot these concerns and explain them clearly and effectively.

Learning Objectives:

• Identify the main credit risks in a loan request and analyze their impact.
• Explain key risk factors and connect them to loan structure for effective mitigation.
• Apply best practices to create credit write-ups that address the borrower’s cash flow and repayment plan.

Duration: 60 minutes

Presented live and recorded on 7/28/26.

Elder fraud is becoming one of the most rapidly growing financial crimes in our nation. Criminals strategically select their targets, using sophisticated deception to gain their trust and access their assets. These fraudsters are relentless, showing no concern for the emotional or financial devastation they cause. Once they manipulate an account holder, they exploit the weakest link within financial institutions to further their schemes. Many victims feel too ashamed or fearful to come forward, often refusing to report the crime or seek justice. This silence allows fraud to continue unchecked.

Now is the time to take action. Examine the evolving tactics criminals use, explore strategies to protect accountholders, and discuss critical steps for identifying and assisting victims. Join us to strengthen your institution’s defenses and be a frontline protector in the fight against elder fraud.

Learning Objectives

• Explain the scope, impact, and growth trends of elder fraud, including why older adults are frequently targeted by criminals.
• Identify common and emerging fraud schemes used against elders.
• Recognize behavioral, transactional, and situational red flags that may indicate an accountholder is a victim of elder financial exploitation.
• Apply best practices and institutional strategies to safeguard accountholders and reduce vulnerabilities within financial institutions.

Duration: 90-minutes

Presented live and recorded on 07/29/26.