At ICBA Securities, we provide community bankers the tools to grow their investments.

Winter Storm Warning, Hurricane Advisory, Tornado Watch — we’ve seen it all! And while the ACH Rules include a provision for Excused Delay, it’s no substitute for a robust, well-tested business continuity and disaster recovery plan. This session teaches you how Excused Delay is truly meant to be used, how to handle the return process, who to contact, and what absolutely must be included in your disaster recovery plan.

Learning Objectives:

• Explain the purpose of Excused Delay and how it is intended to be used.
• Identify appropriate steps for handling the return process and determine the correct points of contact in the event of an interruption.
• Evaluate essential components that should be included in the disaster recovery strategy beyond reliance on Excused Delay.

Duration: 90-minutes

Presented live and recorded on 05/14/26.

Directors play a critical role in ensuring their institution meets Community Reinvestment Act (CRA) obligations. This session provides an essential overview of CRA requirements, the board’s responsibilities, and key strategies for effective oversight. Learn what regulators expect, how CRA performance impacts your institution, and practical steps to strengthen governance and compliance.

Learning Objectives:

• Examine the details of the Community Reinvestment Act.
• Understand executive roles in CRA compliance.
• Identify strategies for effective oversight.
• Learn what regulators expect.

Duration: 60-minutes

Presented live and recorded on 05/19/26.

Many leaders are expected to deliver high-impact presentations but face challenges with confidence, clarity, and engagement.

This interactive webinar provides practical tools and checklists to strengthen your presentation skills, both in person and virtually.

You’ll learn how to prepare effectively, connect with your audience, and deliver your message with confidence and impact. Key strategies will help you engage listeners, avoid common missteps, and present with greater authority.

Through real-world examples and exercises you can practice on your own, you’ll gain techniques you can apply immediately. By the end of the session, you’ll leave with expert insights, practical tools, and renewed confidence to present like a leader.

Learning Objectives:

Learn how to plan and structure your presentation using a clear and effective preparation process.

Discover techniques to engage and connect with your audience for greater impact.

Apply key guidelines to deliver your message with clarity and confidence.

Practice essential skills through hands-on exercises and real-world examples.

 

Duration: 90 minutes

Move beyond guesswork with this session on effective research methodologies. Learn how to conduct customer and employee surveys, trade area research, and more to gain reliable insights. Discover how quality information can shape decisions, enhance experiences, and build a thriving bank culture. Empower your management team with the tools to lead confidently.

Learning Objectives:

• Learn how to conduct customer and employee surveys, trade area research, and other methods to gather reliable insights.
• Use quality information to shape organizational choices, enhance customer and employee experiences, and strengthen bank culture.
• Equip management teams with research-driven tools.

Duration: 60-minutes

Presented live and recorded on 05/27/26.