Vendor Management Seminar

Risk Management Square

Vendor Management Seminar

Jul 30 - Jul 31, 2024 | Livestream Seminar

This seminar will assist community banks in navigating the critical considerations needed to effectively implement a sound vendor management program.

Community banks may outsource a service, but they cannot outsource the responsibility. In a financial environment wrought with strong enforcement actions, rising regulatory expectations, and massive data breaches, community banks must understand and manage a secure network of relationships to ensure customer data, bank transactions, business activity, and shareholders are protected.

Relationships with third-party vendors are commonplace and many provide a strategic advantage; however, the rewards aren't without risk to financial institutions. Intense regulatory scrutiny and variations in third-party service application are challenging the risk management practices utilized by today's community banks.

Learning Objectives:

Participants will examine the vendor management lifecycle and discuss:

  • Effective strategies for vendor selection.

  • Evaluating risk associated with service providers.

  • Guidelines for structuring your vendor agreements.

  • Methods for monitoring and measuring success of your third-party vendors.

  • Throughout the seminar practical advice and guidance will be shared including:

  • How to remove the guesswork related to employee responsibility and vendor management.

  • Key compliance considerations to monitor service provider relationships.

  • New policy, procedures, and retention strategies.

Information (Central Time unless otherwise noted)
Tuesday, July 30

9:00 a.m. – 12:00 p.m.

Vendor management defined/stakeholder responsibilities: C-level, management, legal, IT, security, and HR

Exercise 1 – Vendor risk assessment


12:00 p.m.- 12:30 p.m.

Exercise 1 Discussion, Q&A

12:30 p.m. - 4:30 p.m.

Threats and risks related to vendor management/risk mitigation.

SOC review demonstration: results, user entity controls, bridge letters, etc.

Exercise 2 – SOC review

Wednesday, July 31
Contracts & SLAs

9:00 a.m. - 12:00 p.m.

Vendor contract/ensuring an effective service level agreements/OLAs and underpinning contracts.

Exercise 3 – Contract review exercise/third-party risk management/recent changes and impact.

Final Q&A


ICBA Member Early Bird Price (Ends June 30, 2024):   $595

ICBA Members: $695

Non-Members: $795

Non-Banker* :$695

Bank Director Program Members: $495

Bank Director Program Non-Members: $595

Printable Registration Form

*Attendance may be subject to ICBA approval.

Attendance/Cancellation Policy:

  • Registration fee is valid only for the individual registered. Each attendee must register.
  • Full payment is required prior to event attendance.
  • If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
  • If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
  • A substitute registration will be accepted.
  • No refunds will be issued once the bank has received event materials or after the event start date.
  • All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

This event is not recorded. For more information, call 800-422-7285.

Livestream Seminar

Upon registration you will receive an email from ICBA confirming your registration, the dates of the event and a calendar invitation for the event. Approximately 1-2 weeks prior to the event start date, you will receive an email from an ICBA representative containing detailed information including event times and the meeting link.

Who should attend: Risk Mgt, Vendor Mgt, C-Suite, Directors

Prerequisites: Basic knowledge of vendor selection and management

Advanced Preparation: None

Program Level: Intermediate

Field of Study: Specialized Knowledge

Delivery Method: Group Live

CPE Credit Hours: 12

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CLA Professionals

Code of Conduct

Registration, attendance, or participation at this event constitutes an agreement to adhere to the ICBA code of conduct and complaint policy. ICBA aims to be welcoming, safe, and inclusive to all participants, with the most varied and diverse backgrounds possible.

As such, The Independent Community Bankers of America (“ICBA” or the “Association”) has adopted a zero-tolerance policy toward all forms of unlawful discrimination and harassment.

Read Full Policy

Suitcasing Policy

Suitcasing is the act of soliciting business by non-exhibiting companies during the event or in other public spaces, including another company's booth, a convention center, or a hotel lobby. It is ICBA event management’s objective to do everything legally possible to protect its exhibitors and community banker attendees from suitcasing.