Consumer Lending Institute

Attendance and Cancellation Policy

• Full payment is required prior to event attendance.
• Registration fee is valid for only the individual registered. Each attendee must register.
• A substitute registration will be accepted. Please notify ICBA Education if registration needs to be changed.
• If registration is cancelled more than 30 days prior to the event start date, you will receive a full refund.
• If cancellation is within 30 days prior to the event start date, 20 percent of the registration fee paid will be deducted for costs.
• No refunds will be issued once the bank has received event materials or after the event start date.
• If the program is canceled by ICBA, ICBA’s liability is limited to the registration fee.
• All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed by ICBA.

This event is not recorded. For more information, call 800-422-7285 or email education@icba.org.

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Continuing Professional Education Credit (CPE) Requirements

To receive full CPE credit for ICBA livestream events you must meet the following requirements:

• Enter your full name when joining the event in Zoom. Your Zoom session must display your full name and match the registration.

• Attend the livestream session with camera on for the duration of the session. NOTE - If attending by phone audio only, no CPE will be awarded due to participant’s inability to respond to poll questions.

• Participate in all group activities and breakout rooms.

• Answer all poll questions displayed during the session. If you are unable to answer the poll questions within the poll feature, submit your answer in the chat.

For more information, call 800-422-7285 or email education@icba.org.

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Code of Conduct

Registration, attendance, or participation at this event constitutes an agreement to adhere to the ICBA code of conduct and complaint policy. ICBA aims to be welcoming, safe, and inclusive to all participants, with the most varied and diverse backgrounds possible.

As such, the Independent Community Bankers of America (“ICBA” or the “Association”) has adopted a zero-tolerance policy toward all forms of unlawful discrimination and harassment.

Read Full Policy

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Suitcasing Policy

Suitcasing is the act of soliciting business by non-exhibiting companies during the event or in other public spaces, including another company's booth, a convention center, or a hotel lobby. It is ICBA event management's objective to do everything legally possible to protect its exhibitors and community banker attendees from suitcasing.

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Recording Disclaimer

Live courses are for educational purposes only and intended only for participants of the class/event. All rights are reserved by ICBA. No recording or distribution of the content is permitted unless expressly agreed to by ICBA.

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Consent to User of Photos & Video Content

Registration, attendance, or participation in an ICBA event constitutes an agreement by the participant to ICBA’s use and distribution (both now and in the future) of the participant’s image and/or voice in photographs, videos, digital media, electronic reproductions, and audio files/recordings of and at such events and activities.

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NASBA Statement

ICBA Education is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: Welcome . In accordance with the standards of the National Registry of CPE Sponsor, CPE credits have been granted based on a 50-minute hour.