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ICBA: Guidance on AI agent systems must reflect the realities of community banking


March 11, 2026 / By ICBA

ICBA recommended to the National Institute of Standards and Technology that any future guidance on artificial intelligence agents reflect the realities of community banking.

Details: In a letter responding to NIST’s request for information on security considerations for AI agent systems, ICBA said:

  • Agent systems should be treated as a higher-risk category of AI because they can take actions—not just generate text—that impact sensitive data, customer communications, and business operations.

  • NIST should encourage strong identity orchestration to support a “Know Your Agent” approach so institutions can identify which agent is acting, what it is authorized to do, and who approved that authority.

  • Guidance must emphasize "constrained deployments by default" in high-risk environments, clear accountability across the vendor ecosystem, and auditability that enables banks to investigate incidents, protect customers, and demonstrate appropriate oversight.

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