"My favorite part of attending ICBA Institutes is connecting with peers from other institutions. I look forward to future events knowing familiar faces will be there, and while the training is always excellent, it’s the networking that keeps me coming back."
-McKenzie Humpal, VP Compliance Officer at First Citizens Bank in Iowa
"Through ICBA, I earned the CCBIA, CBAP, and CCBCO designations, each enhancing my role at different stages of my career. Each designation provided valuable resources and insights that improved my expertise in these areas."
-Michael Hoehn, Assistant Compliance Officer and CRA Officer at First Metro Bank in Muscle Shoals, Alabama.
"The Fraud Seminar was excellent and very informative. I got a lot of resources that will help in our FI. Great tools."
-Donna Franklin, AmeriState Bank, Atoka, Ohio
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Introduction to Compliance for Teller (Individual)
Online Course
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CPE Credits: 0.50
Bank tellers have many responsibilities within their organization. In
addition to processing customer transactions and providing quality
customer service, they are responsible for ensuring their actions are in
compliance with banking rules and regulations. This course provides an
overview of the laws and regulations that tellers should be familiar
with. This course is intended for those that perform teller functions.
Course Outline:
Bank Secrecy Act (BSA)/OFAC
Deposit Regulations (Reg D, CC, E)
Privacy (Reg P & Financial Privacy)
Unfair Deceptive Abusive Acts or Practices (UDAAP)
Fair Credit Reporting Act (FCRA) / FACTA
Community Reinvestment Act (CRA)
Non-deposit Investment Products (NDIP)
Rev–Apr. 2020.
Course length ≈ 20 minutes.
This course is worth 0.5 CPE credit.
