"My favorite part of attending ICBA Institutes is connecting with peers from other institutions. I look forward to future events knowing familiar faces will be there, and while the training is always excellent, it’s the networking that keeps me coming back."
-McKenzie Humpal, VP Compliance Officer at First Citizens Bank in Iowa
"Through ICBA, I earned the CCBIA, CBAP, and CCBCO designations, each enhancing my role at different stages of my career. Each designation provided valuable resources and insights that improved my expertise in these areas."
-Michael Hoehn, Assistant Compliance Officer and CRA Officer at First Metro Bank in Muscle Shoals, Alabama.
"The Fraud Seminar was excellent and very informative. I got a lot of resources that will help in our FI. Great tools."
-Donna Franklin, AmeriState Bank, Atoka, Ohio
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Elder financial abuse is an issue all banks need to take seriously. In
order to properly combat the financial abuse of elders at your bank it
is important to understand the ways financial abuse can occur and the
steps you can take to prevent it. This course is intended for all
frontline staff and those who interact with customers.
Learning Objectives:
Define elder financial abuse
Recognize the types of elder financial abuse
Identify potential perpetrators of financial abuse
Review factors that contribute to elder financial abuse
Identify signs of elder financial abuse
Recall ways of responding to suspected elder financial abuse