"My favorite part of attending ICBA Institutes is connecting with peers from other institutions. I look forward to future events knowing familiar faces will be there, and while the training is always excellent, it’s the networking that keeps me coming back."
-McKenzie Humpal, VP Compliance Officer at First Citizens Bank in Iowa
"Through ICBA, I earned the CCBIA, CBAP, and CCBCO designations, each enhancing my role at different stages of my career. Each designation provided valuable resources and insights that improved my expertise in these areas."
-Michael Hoehn, Assistant Compliance Officer and CRA Officer at First Metro Bank in Muscle Shoals, Alabama.
"The Fraud Seminar was excellent and very informative. I got a lot of resources that will help in our FI. Great tools."
-Donna Franklin, AmeriState Bank, Atoka, Ohio
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Americans with Disabilities Act for Banks (Individual)
Online Course
|
CPE Credits: 1.00
The ADA applies to almost all employers. It covers employers with 15 or
more employees, labor organizations, employment agencies and joint
labor-management committees. It also applies to state governments. As a
result, most banks will find themselves subject to the ADA.
Additionally, the ADA includes specific requirements for the
construction of ATMs and areas where ATMs are located. The first part of
this course will discuss how the ADA impacts hiring and employment. We
will then discuss how banks can improve accessible customer service
standards and the ADA requirements for ATM construction. Rev–Jul. 2021.
Course Length ≈ 60 minutes.