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The ICBA Newsroom collects and centralizes all the NewsWatch Today articles, press releases, Main Street Matters blogs, advocacy letters and other news that impacts community bankers.

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How to Balance Human and Machine While Using Chatbots

Community banks’ reputations are built on personal connection. But with an effective chatbot, banks can free up staff to focus on customers’ more complex needs. It just takes effective training.
January 01, 2025 | Independent Banker  

Stearns Bank Lays Groundwork in Minnesota's Hmong Community

Stearns Bank is fostering trust, financial empowerment and meaningful relationships with Minnesota’s sizable Hmong community by establishing a branch in one of their cultural hubs.
January 01, 2025 | Independent Banker  

Commercial Bank of Mott Helps Fund a Home Base for the Community

The Commercial Bank of Mott set out to plan, fund and build a community center that will serve as a new hub for all locals to enjoy.
January 01, 2025 | Independent Banker  

How Can Community Banks Ride the Digital Wallet Wave?

Looking to drive card usage and ensure continued deposit recapture? As the use of digital wallets continues to accelerate, here’s how you can participate and benefit from this trend.
January 01, 2025 | Independent Banker   Payments 

Powering Potential: ICBA Certification Q&A with Arlene Cooper

Arlene Cooper, internal audit officer at CNB Bank in Carlsbad, N.M., is a certified community bank internal auditor (CCBIA) and certified community bank compliance officer (CCBCO). She shares insights on compliance challenges and her approach to upholding ethical standards at CNB Bank.
January 01, 2025 | Independent Banker  

Lindsay LaNore: 8 Healthy Habits for Conflict Resolution

January 01, 2025 | Independent Banker  

Strategies for Consumer-Centric Banking: an Exclusive Bud Webinar

SPONSORED | Bud Financial has joined community bankers for an Independent Banker webinar where we’ve explored the actions they would take to drive success, revenue and customer engagement.
January 01, 2025 | Independent Banker   Growing the Community 

ENTER NOW: 40 Under 40: Community Bank Leaders awards

Nominations for 40 Under 40: Community Bank Leaders 2025 are now open!
January 01, 2025 | Independent Banker  

Independent Banker

Independent Banker is the award-winning monthly member publication of ICBA. Continually rated the best news source by community bankers, IB provides timely, relevant information and insights to help community banks continue to flourish.

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