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The ICBA Newsroom collects and centralizes all the NewsWatch Today articles, press releases, Main Street Matters blogs, advocacy letters and other news that impacts community bankers.

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Charles Potts: Unlocking better customer connections

When assessing providers, keep in mind that there is no one-size-fits-all marketing solution. The beauty of innovation is that it comes in all shapes and sizes. Your marketing capabilities must fit your community bank and your customers.
March 01, 2022 | Independent Banker   Payments 

Six ways data can boost your community bank's brand

Combining data with customer feedback can help community banks understand what customers think about their services and turn those thoughts into action.
March 01, 2022 | Independent Banker   Growing the Community 

How to collect positive customer reviews

When customers look up businesses online, reviews are one of the first things they see. These community bankers share how they collect positive reviews, and how to respond to negative ones.
March 01, 2022 | Independent Banker   Growing the Community 

Rebeca Romero Rainey: Tell your story

In a world that’s so full of noise, the story we’re telling is compelling and resonates with our customers, because it’s one of work centered around human connection, care and community.
March 01, 2022 | Independent Banker  

Independent Banker

Independent Banker is the award-winning monthly member publication of ICBA. Continually rated the best news source by community bankers, IB provides timely, relevant information and insights to help community banks continue to flourish.

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ICBA offers numerous specialty newsletters related to the community banking industry. Sign up for ICBA's daily email news bulletin for current and breaking industry news

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Independent Banker® is the monthly publication of the Independent Community Bankers of America, recognized as the number one source ICBA members rely on for community banking news.

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