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The ICBA Newsroom collects and centralizes all the NewsWatch Today articles, press releases, Main Street Matters blogs, advocacy letters and other news that impacts community bankers.

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Charles Potts: Unlocking better customer connections

When assessing providers, keep in mind that there is no one-size-fits-all marketing solution. The beauty of innovation is that it comes in all shapes and sizes. Your marketing capabilities must fit your community bank and your customers.
March 01, 2022 | Independent Banker   Payments 

Six ways data can boost your community bank's brand

Combining data with customer feedback can help community banks understand what customers think about their services and turn those thoughts into action.
March 01, 2022 | Independent Banker   Growing the Community 

How to collect positive customer reviews

When customers look up businesses online, reviews are one of the first things they see. These community bankers share how they collect positive reviews, and how to respond to negative ones.
March 01, 2022 | Independent Banker   Growing the Community 

Rebeca Romero Rainey: Tell your story

In a world that’s so full of noise, the story we’re telling is compelling and resonates with our customers, because it’s one of work centered around human connection, care and community.
March 01, 2022 | Independent Banker  

Robert Fisher: Driving change

Community banks have an amazing reputation on Capitol Hill, and we need to leverage it to drive necessary change.
March 01, 2022 | Independent Banker   Advocacy 

Lindsay LaNore: The impact of rewards and recognition

Making recognition a part of your bank’s culture is remarkably easy and incredibly beneficial.
March 01, 2022 | Independent Banker  

Aaron Stetter: Back to Capitol Hill

In person for the first time since 2019, the ICBA Capital Summit in Washington, D.C., is your chance to make your voice heard by your members of Congress—with support from ICBA every step of the way.
March 01, 2022 | Independent Banker  

UDAAP policy update for 2022

With a recent executive push for the Consumer Financial Protection Bureau to resume its enforcement efforts, we look at how banks can increase prevention, mitigate risk and, most important, maintain compliance against potential UDAAP violations.
March 01, 2022 | Independent Banker   Compliance 

Jim Reber: March sanity

This month has proven to be good for bonds.
March 01, 2022 | Independent Banker  

Building greater strength with FICO

SPONSORED | As the world has evolved, so has the way we analyze credit. New and exciting technology makes way for innovative algorithms that give us a more defined look at an even greater data set.
March 01, 2022 | Independent Banker   Lending 

Independent Banker

Independent Banker is the award-winning monthly member publication of ICBA. Continually rated the best news source by community bankers, IB provides timely, relevant information and insights to help community banks continue to flourish.

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