Washington, D.C. (May 30, 2024) — ICBA Payments®, the payments-services subsidiary of the Independent Community Bankers of America® (ICBA), is pleased to announce the appointment of Jacob Eisen as its new president and CEO, effective immediately.

“Jacob’s financial services experience and track record of success made him the ideal choice to guide ICBA Payments through its next phase of growth and development," said Ruth Christopher, chairman of ICBA Payments and board member for Citizens Bank of Las Cruces, N.M. "Jacob’s results-focused approach comes at an opportune time as ICBA Payments expands its offerings beyond card services to focus on the larger payments landscape.”

Jacob Eisen

Jacob Eisen, ICBA Payments President and CEO

Eisen has more than two decades of financial services experience. He most recently served as president of fintech banking for MVB Bank, where he oversaw a four-fold increase in fintech- and payments-related bank deposits and fee income. Eisen also co-founded ConnexPay, a corporate payments company, and played a crucial role in the company's rapid growth and profitability, establishing it as the first truly combined merchant acquiring and virtual card issuing solution in the United States. He also has experience serving on the board of a publicly traded bank and spent more than a decade as an investment banker, providing financial advisory services to U.S.-based banks and thrifts.

“We are thrilled to welcome Jacob as the new president of ICBA Payments,” Senior Executive Vice President of ICBA Innovation Kevin Tweddle said. “His extensive experience and forward-thinking approach align perfectly with our mission to empower community banks with cutting-edge payment solutions. His leadership will be instrumental as we continue to evolve and grow our offerings under the ICBA Payments brand.”

The ICBA Payments rebrand, unveiled earlier this year, symbolizes its ongoing commitment to delivering unparalleled value to community banks through innovation and education, helping them navigate and capitalize on payments developments to reflect current market dynamics.

"I am honored to join ICBA Payments at such a pivotal time, with growing industry adoption of exciting and innovative payments technology," said Eisen. "ICBA Payments has a strong legacy of providing exceptional service and trusted payments solutions to community banks. I look forward to working with our talented team and industry partners to drive new opportunities for growth and innovation."

Eisen holds a bachelor’s degree in business and communications from DePaul University.

For more information about ICBA Payments and its services, visit icba.org/payments.

About ICBA Payments

ICBA Payments, a wholly owned subsidiary of the Independent Community Bankers of America® (ICBA), has been managing payments solutions for the nation's community banks since 1985. We help power the potential of ICBA members through payments-related innovation, education, and advocacy to help community banks navigate the payments ecosystem and select suitable offerings at favorable pricing—helping community banks compete and thrive.

About ICBA

The Independent Community Bankers of America® has one mission: to create and promote an environment where community banks flourish. We power the potential of the nation’s community banks through effective advocacy, education, and innovation.

As local and trusted sources of credit, America’s community banks leverage their relationship-based business model and innovative offerings to channel deposits into the neighborhoods they serve, creating jobs, fostering economic prosperity, and fueling their customers’ financial goals and dreams. For more information, visit ICBA’s website at icba.org.