A Bank Culture That Works — with Ann Buckmiller, Carolyn Watson and Lindsay LaNore

“I just think it's so important to have that overall [compliance] culture at the bank, because then people are also more open and willing to come to you and say, ‘Hey, I have a crazy idea. Do you think this can work?’” Ann Buckmiller, director of compliance at Reliabank Dakota in South Dakota, says she has worked hard to integrate compliance throughout her community bank by building personal connections and leading with innovation.

She and her fellow Independent Banker 40 Under 40 winner, Carolyn Watson, marketing officer at Ambler Savings Bank in Pennsylvania, talk to ICBA’s Lindsay LaNore and host Charles Potts about what they look for in a workplace culture and why community banking has turned into a dream career for them.

This episode is sponsored by FIS.


  • Hear more from Ann, Carolyn and 38 other community bank leaders under 40 in the June 2023 issue of Independent Banker.

  • Read all of Lindsay LaNore’s Leadership at All Levels columns at independentbanker.org

  • Want a peek into some of the country’s Best Community Banks to Work For? See the 2022 winners here, and look out for the 2023 winners in the December issue of Independent Banker.

  • If you are a community bank leader who’s looking for a chance to expand your skills and network with other industry leaders, be sure to register for ICBA’s LEAD FWD Summit, Sept. 18–19 in Kansas City, Mo.