Online Certificate Programs

The courses in the Community Banker Compliance Certificate Program are designed to give community bankers the knowledge and skills they need to become experts in regulatory compliance.

The certificate program consists of four critical learning areas. Each course has a test at the end and then a final comprehensive exam. Upon successful completion of all four learning areas, the learner is awarded a certificate of completion.

The Compliance Certificate is for individual learners only and is not available for bank-wise use. Purchasers of the individual certificate will have access to the program for 365 days from the date of purchase. Certificates cannot be transferred to another user.

$499 / ICBA Members

$1,499 / Non-Members

Course Listing

CPE Credits: 23

HR Generalists are an integral part of the human resources function in an organization. This comprehensive eight-part, e-learning certificate program is designed to provide human resource managers and supervisors with the skills they need to be effective.

The program reviews the role of the HR generalist and explains the fundamentals of employment law. It examines in detail, three important and complex areas: terminations and layoffs, wage and hour law, and leaves of absence.

The HR Certificate is for individual learners only and is not available for bank-wise use. Purchasers of the individual certificate will have access to the program for 365 days from the date of purchase. Certificates cannot be transferred to another user.

$499 / ICBA Members

$899 / Non-Members

CPE Credits: 9

HR Generalists are an integral part of the human resources function in an organization. This comprehensive eight-part, e-learning certificate program is designed to provide human resource managers and supervisors with the skills they need to be effective.

The program reviews the role of the HR generalist and explains the fundamentals of employment law. It examines in detail, three important and complex areas: terminations and layoffs, wage and hour law, and leaves of absence focusing specifically on California employment law.

The HR Certificate is for individual learners only and is not available for bank-wise use. Purchasers of the individual certificate will have access to the program for 365 days from the date of purchase. Certificates cannot be transferred to another user.

$499 / ICBA Members

$899 / Non-Members

CPE Credits:10

The Principles of Banking Certificate Program offers a comprehensive look at the banking industry. This certificate is ideal for employees new to banking and those looking to enrich their understanding of how a bank is structured, operates financially, serves its customers and community and stays safe and compliant.

This program consists of 12 courses and takes approximately 7 hours to complete. Each course includes an exam. Upon successful completion of each course and a final exam, the learner is awarded an ICBA Certificate of Completion.

The Principles of Banking Certificate Program is available for purchase for both bank-wide use and at an individual learner level. Bank-wide access allows you to enroll an unlimited number of employees into the program. Individual purchases may be accessed by the purchaser only and cannot be transferred.

Access to the certificate program, both bank-wide and individually, is granted for 365 days from the date of purchase. Bank-wide subscriptions may be renewed each year for a discounted price.

CPE Credits: 7

The Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment.

This certificate programs consists of four critical learning areas, each designed to maximize the learner’s ability to perform the teller function. Upon successful completion of all four learning area courses (some courses include a specific course test) and the final exam, the learner is awarded a certificate of completion.

The Teller Specialist Certificate Program is available for purchase for both bank-wide use and at an individual learner level. Bank-wide access allows you to enroll an unlimited number of employees into the program. Individual purchases may be accessed by the purchaser only and cannot be transferred.

Access to the certificate program, both bank-wide and individually, is granted for 365 days from the date of purchase. Bank-wide subscriptions may be renewed each year for a discounted price.

CPE Credits: 10

Retail branch banking has undergone a dramatic transformation in recent years. Branch traffic is down and electronic transactions are up. Complex technologies are becoming the norm in the workplace and regulatory requirements are changing.

Frontline employees need to meet the challenges presented by these changes and continue to provide the exceptional service customers have come to expect from their local branches. The Universal Banker role has emerged as a solution to these seismic shifts in retail branch banking. This comprehensive certificate program arms current and prospective frontline staff with the tools and skills they need to be Universal Bankers.

The Universal Banker Certificate Program is available for purchase for both bank-wide use and at an individual learner level. Bank-wide access allows you to enroll an unlimited number of employees into the program. Individual purchases may be accessed by the purchaser only and cannot be transferred.

Access to the certificate program, both bank-wide and individually, is granted for 365 days from the date of purchase. Bank-wide subscriptions may be renewed each year for a discounted price.

CPE Credits:20