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Where the Rubber Meets the Road: Creating Mutually Beneficial Relationships with Community Banks and Fintechs
Engaging community bankers to think about innovation in new ways continues to be my driving force, but I’m not doing it alone. This year I’m bringing along ICBA ThinkTECH Accelerator alumni
How Agility Bank and Rockland Trust are Leveraging Digital Services to Cultivate Personal Relationships
Relationship banking has entered a new, digital era as confirmed by recent research from Cornerstone Advisors that concluded, “There is a human element to mobile banking.”
How community banks can use cultural-driven engagement and continuous learning to combat the Great Resignation
Talent recruitment and professional development has always been a critical issue for community banks, but today’s job market is different. The impact of the “Great Resignation” has placed the...
ICBAs Reimagined ThinkTECH Accelerator to Support Year-Round Programming
Bob Dylan once said, “There is nothing so stable as change,” and I have found that to be true, particularly as we look to embrace modern technologies and the companies that enable them.
Community Bankers Prepare for Cyber Risks with CISA/ICBA Tabletop Exercises
It comes as no surprise that cybersecurity tops community bankers’ list of risk concerns. In fact, cybersecurity ranks higher than government regulation, the cost and availability of labor, and...
Innovating on Customer Behaviors: The Case for Credit and Debit Rewards Programs
The first half of 2022 has pointed to a return to pre-pandemic behaviors. In fact, the Federal Reserve Bank of New York reported that in the first quarter of 2022 credit card balances have risen...
Striking the Right Balance: Innovation in Ag Banking
As the leading providers of agricultural loans, community banks make up 80 percent of all financing to agriculture, and opportunities exist to extend that support.
Is professional development the key to recruiting and retention in today's tight labor market?
The current worker shortage is creating real economic impacts across all industries. According to the U.S. Chamber of Commerce, there are 3.4 million fewer Americans working today compared to...