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Out of Office: Kati LeBreton
The vice president and director of P.O.W.E.R., a program for women in business, at $1 billion-asset Fidelity Bank in New Orleans, hosts The Big Bad Boot, a podcast.
Community Bank Delaware Salutes Space Heroes
Last July, Community Bank Delaware in Lewes, Del., donated $3,000 to American Legion Post 28.
Charles Potts: The Innovations We'll See in 2025
They say the only constant is change, and 2025 is shaping up to prove that point. We are in for a dynamic year, influenced by customer demand, product accessibility and partner potential.
How to Balance Human and Machine While Using Chatbots
Community banks’ reputations are built on personal connection. But with an effective chatbot, banks can free up staff to focus on customers’ more complex needs. It just takes effective training.
Equip Your Leasing Finance Operations
Discover how lenders can navigate the evolving landscape of equipment lease financing with insights on risk mitigation and operational readiness.
Rebeca Romero Rainey: Nurturing the Community Bank Ecosystem
As I reflect on the impact community banks have had this year, I revel in this notion that we have created something special, a dynamic ecosystem that centers on people.
Charles Potts: Banking and Staffing Gen Z Into the Future
As Gen Z graduates into the full-time workforce, they are looking to community banks as financial partners as well as potential employers.
Commercial Bank of Mott Helps Fund a Home Base for the Community
The Commercial Bank of Mott set out to plan, fund and build a community center that will serve as a new hub for all locals to enjoy.
Powering Potential: ICBA Certification Q&A with Arlene Cooper
Arlene Cooper, internal audit officer at CNB Bank in Carlsbad, N.M., is a certified community bank internal auditor (CCBIA) and certified community bank compliance officer (CCBCO).
Lindsay LaNore: 8 Healthy Habits for Conflict Resolution
We’re all different. We work differently, and we have different opinions, biases and values. Some of us thrive under pressure, while others shy away from confrontation.
Strategies for Consumer-Centric Banking: an Exclusive Bud Webinar
Bud Financial has joined community bankers for an Independent Banker webinar where we’ve explored the actions they would take to drive success, revenue and customer engagement.
Jim Reber: Will the Wave Return?
Falling rates should boost cash flows.
First Citizens Bank: Playing the Talent Development Long Game
First Citizens Bank’s internship initiative underscores the importance of offering students valuable hands-on industry exposure and nurturing the next generation of banking professionals.
Lucas White: The Heart of the Community Bank
This year’s list of Best Community Banks to Work For made me think about what it takes to be a great employer.
Michael Benedict: Bridging the Gap
Rate cuts may not provide immediate margin relief, but you can take steps to reduce near-term pressure.
Mark Scanlan and Scott Marks: Is a Favorable New Farm Bill on the Horizon?
In the wake of the farm bill’s expiration, ICBA is advocating for updates that will benefit the agriculture industry and rural communities across the U.S.
Northwestern Bank's Podcast Brews Up Community Conversation
Enjoying a cold one at work may not be the first thing that comes to mind when one thinks of community banking, but that’s the premise of a podcast series from Northwestern Bank.
Out of Office: Michael Hatfield
The applications analyst at $2.2 billion-asset First Western Bank and Trust in Minot, N.D., and his wife, Carissa, co-own Hatfield Handmade, a woodworking business.
Gen Z's Top 5 Financial Goals and How You Can Help
Many Gen Zers are now in their 20s, which means they're facing new financial tasks and dilemmas.
Lindsay LaNore: How to Be a Memorable Employee
Last month, we asked what makes a leader memorable. And now, we’re turning the tables: What makes an employee memorable?
The CFPB is Planning Sweeping Changes to Small Business Lending
Finastra’s SBDC module is a cloud-native solution that seamlessly integrates with Finastra’s retail lending products.
Alternative Credit Scoring Models: Beyond FICO
Community banks can expand access to capital by looking at other factors for loan approval. Here’s what to consider.
Tim Roy: Pushing Back Against Upcoming FHLB Regulations
Significant changes could be in store for the Federal Home Loan Bank system, with possible negative effects for community banks.
Native American Bank Dedicates a Day to Gratitude
On June 28, Denver-based Native American Bank, N.A., hosted a Customer Appreciation Day at Yellow Bird Woman Park near its Browning, Mont., branch.
Lucas White: Staffing for the Digital Future
Digital banking is here to stay, and everything from our online banking to our mobile apps needs to speak to that customer journey.
Ion Bank: A Reflection of the Customers It Serves
Ion Bank makes a point of fostering a diverse workplace and supporting local communities through its multilingual staff, fundraising efforts and inclusive outreach.
Powering Potential: A Guide to In-Person ICBA Events
ICBA’s in-person events offer unparalleled opportunities for professional growth.
5 Tips for Handling Fintech Partnership Contracts
Go into fintech contract negotiations with clear intention to save your community bank from future conflict.
You’ve Launched a New Website—What Happens Now?
“Build it and they will come” is great for a baseball field. But when you’ve just put your all into a new website, find out how to generate ROI, produce actionable results and more.
Lindsay LaNore: How To Be a Memorable Leader
Managing people is hard work, no matter what level of management you’re at. There are expectations from above and below, with never enough time to meet them all.
Is Your Bank's Website Accessible To All?
Ensuring people with disabilities can access all corners of your bank’s digital properties is more than just a legal requirement. Here are tips on how to keep your content within reach of everyone.
Charles Potts: Driving Strategy With AI as a Tool
Artificial intelligence has become the buzzword for financial services, but it’s moved beyond just hype.
How Can Community Banks Attract Gen Z Customers?
While youth accounts are a great value-add for parents, younger customers are looking for offerings with a few key characteristics.
Portfolio and Loan-Level Stress Testing: Be Proactive & Examiner-Ready
Banks should consider easier and more affordable methods to conduct both portfolio- and loan-level stress testing for more comprehensive risk management.
Rethink Your Digital Banking Experience to Retain Customers
Retain customers, enhance efficiencies, and compete effectively by leveraging cutting-edge technology and a powerful digital banking experience.
Lucas White: Conquering Check Fraud One Check at a Time
We have seen check fraud ramp up over the past two years. Fraudsters have turned their attention to check rails, reintroducing older forms of attack. And check imaging drove the shift.
Specialize and Thrive: Community Banks Find Success Lending to Niche Markets
When it comes to organic growth, niche lending is one way to reach lucrative new markets.
Fidelity Bank Is Transforming Women's Entrepreneurship
By promoting education, advocacy, networking and financial support, Fidelity Bank's P.O.W.E.R. program is setting a new standard for financial institutions.
Grand Savings Bank Lends a Hand After the Storm
On June 5 and 6, employees at Grand Savings Bank in Grove, Okla., volunteered to serve meals to families and volunteers cleaning up after two tornadoes hit Decatur, Ark., on May 26.
Jim Reber: October, Effectively
How have the financial markets performed in the tenth month?
Susan Sullivan Kinney and Brian Laverdure: The Cryptocurrency Debate
Despite its popularity and precarity, cryptocurrency remains mostly unregulated at a government level.
United Bank: Incubating Success for Local Businesses
United Bank’s Church Street Incubator serves as a launchpad for budding companies by reducing their financial burden and building community.
Powering Potential: ICBA Certification Q&A with Ryan Capouch
Ryan Capouch, BSA and compliance officer at Reliabank in Sioux Falls, S.D., boasts more than a decade of experience.
Charles Potts: Tackling Fraud With Technology
For years, community banks have made digital transformation a priority.
Lindsay LaNore: 5 Values to Look for in Prospective Leaders
When it comes to identifying future leaders within any organization, it’s easy to resort to clichés.
The Independent Banker Reader Survey Results Are In
We asked, and you answered. Earlier this year, Independent Banker ran a readership survey asking you—our audience of community bankers across the nation—for your thoughts about the...
Out of Office: Kelsey Goates
After she found a passion for fitness, the central Texas community banker and ICBA 40 Under 40 2024 honoree began hosting weekly workouts to share her passion with her community.
Out of Office: Kaitlyn Dummitt
As a seasoned painter, AVP of marketing at $1.73 billion-asset Waterford Bank, N.A. in Toledo, Ohio, continues to discover new ways to enhance her artistic prowess.
Michael Benedict: Too Much of a Good Thing?
Balance is key when it comes to capital and profitability.
United Bank Helps a Plant Nursery Grow
As of 2024, United Bank in Atmore, Ala., has worked with Slay’s Nursery in nearby Elberta, Ala., for two decades, having helped its owners launch and grow their nursery and gardening store.
Powering Potential: Strengthening Community Banking State by State
ICBA’s links with state banking associations help shape organizational growth and drive powerful collaborations.
Lindsay LaNore: The 5 Ws of Goal Setting
As we look at budgets for the coming year, it’s a great time to think about how we set goals.
Umpqua Bank Supports Affordable Housing Initiatives
Umpqua Bank and the Federal Home Loan Bank of Des Moines recently partnered to award $160,000 in grant money to 13 affordable housing nonprofits in Oregon.
How Community Banks Can Nurture Relationships With Next-Gen Customers
With the “great wealth transfer” approaching, now’s the time for community banks to plan with individuals passing on their generational wealth and to connect with those who will receive it.
Lucas White: Tenacity for the Regulatory Win
When I’m asked about necessary skill sets for community banking, I talk about problem-solving and a passion for helping people.
Out of Office: Ben Nelson
The senior vice president of residential mortgage lending at $3.1 billion‑asset D.L. Evans Bank in Burley, Idaho, found community theater in 2017 after taking on an acting role alongside his daughter.
3 Major Community Bank Compliance Challenges (and Solutions)
The regulatory compliance burden is a big and growing consideration for community banks. Thankfully, there are plenty of techniques and resources for keeping on top of this ever-changing task.
Jenna Burke: The Supreme Court of the United States Is Reshaping Administrative Law
Three recent SCOTUS decisions could affect the community banking sector.
Members Tee Up at ICBA PAC's 19th Annual Golf Classic
On June 17, the ICBA political action committee (PAC) hosted its 19th Annual Golf Classic at the Minneapolis Golf Club in St. Louis Park, Minn.
When Should Your Community Bank Use a Staffing Agency?
If your community bank doesn’t have the time or resources to recruit for open or hard-to-fill positions, a staffing agency is one way to take the burden off your shoulders.