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7 Lessons Learned by FedNow® Service Participants
Financial institutions live on the FedNow Service have shared valuable lessons they learned along their instant payment journeys.
Powering Potential: Rethinking Your Payments Strategy With ICBA Payments
ICBA Payments hasn’t just rebranded. It has begun a multiyear phased investment strategy to modernize its technology and service offerings, which are designed to elevate your bank’s payments strategy.
Lance Noggle: It's Time to Bolster Cybersecurity Measures—Now and Forever
As the costs of data breaches continue to rise, it’s essential for community banks to access and use available federal cybersecurity tools for combating fraudsters and bad actors.
The Hidden Risks of Legacy Technology: A Community Banker’s Guide
IBT Apps’ newest ebook is available now! Explore the critical risks of legacy systems and learn about a modern solution that helps future-proof your bank.
Easing the Way: Current and Upcoming Banking Technology Trends
The best technology is the kind that supports both the customer and the community bank. We look at some key industry challenges and where tech could potentially ease pain points.
Time’s Up for Excel & Managing Credit Risk
The problem is the overuse of Excel leads many community banks to embrace terrible tradeoffs – especially in commercial lending. It’s time to ditch your spreadsheets.
Helpful Tips for Streamlining the Core Conversion Process
At each step of the process, a core conversion will hold new challenges. Make sure you have the tools and knowledge to address these issues and support your employees through it all.
Advanced Cybersecurity Considerations for Community Banks
Discover how cybersecurity advancements like Extended Detection and Response leverage AI and machine learning for superior threat detection.
Charles Potts: How Fintech Relationships Can Lessen Compliance Burdens
Compliance consistently ranks as one of the highest business expenses for community banks, and that cost is expected to climb.
Is Your Community Bank Ahead of the Pack on Instant Payments?
Whether it’s through RTP or FedNow, many community banks are still exploring how instant payments rails can fulfill the needs of and benefit their customers.
Tips For Sending Transactions Over The FedNow® Service
By enabling customers to send instant payments via the FedNow® Service versus only receive, banks can gain a faster, stronger ROI.
Charles Potts: 4 Natural Advantages of Solution Provider Partnerships
I have been evangelizing for a while about the importance of strategic partnerships, and now, we’ve come to a place where these very relationships are bolstering community banks’ businesses.
Explore and Evaluate Core Providers With IBT Apps’ Resource Kit
Whether you’re just beginning your core modernization journey and exploring your options or evaluating your current provider and considering a change, you’ll greatly benefit from this kit.
Maximize Your Community Bank's Digital Experience
A high-functioning digital platform is no longer an added perk for bank customers—it’s the standard.
Charles Potts: How Community Bankers Are Leading the Financial Evolution
One of my favorite reads is the story of Ted Turner’s rise. I’m struck by how it points to exactly the path community bankers are taking to drive the future of financial services.
Practical Tips for Community Bank Innovation
Innovation doesn’t just happen. It takes forethought, planning and follow-through.
Charles Potts: Convening With the Spirit of More
Thomas Edison once said, “Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” The message resonates, but the standout word for me is “more.”
Navigating the Payments Solutions Maze
From BNPL and CHUCK to FedNow and embedded fintech platforms, there seems to be a limitless number of payments options. Here’s an all-in-one guide for community bank payment options.
Charles Potts: The Innovation Journey Moves into 2024
For me, the close of the year signals a time for reflection, for taking stock of our accomplishments and formulating a plan to embrace the opportunities and challenges that lie ahead.
How to Successfully Negotiate a Fintech Partnership
Partnering with one or more fintechs can help community banks keep up with the pace of technological development. Community bankers and other experts give us their tips for finding the right fit.
Charles Potts: The Great Digital Strategy Reset
Digital first. How many times have community banks heard that over the past few years? It’s been repetitive in ongoing banking evolution, and with it comes increasing pressure on the technology stack.
How to Boost Your Bank's Digital Payment Security
Now more than ever, cybercrime is a top priority for banking leaders. We spoke to experts on how community banks can prevent bad actors from infiltrating their systems.
How to Talk to Customers About Crypto
Most of your customers might not be investing in crypto, but their money is at risk if they do. That’s why community banks should stay current on cryptocurrency developments and be prepared to...
Member Benefits: Breaking Down Best Cybersecurity Practices
Bad actors continually find ways to commit cybercrimes. By using the ICBA Cyber Security Toolkit, community banks can make sure they’re prepared for cyber incidents.
Is Cybersecurity Insurance Worth the Higher Premiums?
Cybersecurity should be a foundational element of any community bank, but do you really need to be insured for it, especially as premiums rise? We spoke to experts to learn more about cyber insurance.
Charles Potts: Put Innovative Thinking to Work in Risk Mitigation
Risk mitigation—supported by innovative thinking—drives reward for our banks, our customers and our communities.
Risk or Reward: A Community Bank's Guide to AI
What do community banks need to know about getting started with AI, how can it boost efficiency across departments—and how to manage risk? We spoke to experts from ICBA and beyond to learn...
Tech Solutions That Can Help Stop Elder Fraud
Elder financial abuse is a rising crime across the country. Using technology, community bankers can help detect this type of fraud and protect their customers.
Oxford Bank Presents Cybersecurity Lessons from the FBI
Oxford Bank connected its community with the FBI during an educational, interactive session about the importance of cybersecurity and awareness.
Future-Proof Your Community Bank's Core
It’s a stressful time when your core contract is up for renewal. Is your community bank getting what it needs? Will it still be in five years or more? Take a closer look at those contracts and make...
6 Things Community Banks Need to Know About Cybersecurity Today
From dealing with emerging cyber threats to finding ways to get all your employees to be aware and proactive, we spoke to community bankers and experts about the tools and knowledge that will help...
How Community Banks Can Cut Down Data Privacy Threats
Education on how to keep data safe is important for both community bank employees and their customers. Community bankers and data privacy experts share their tips to help keep data safe
Generative AI in Community Banking: What's the Risk?
Generative AI, such as ChatGPT and Jasper, is growing and evolving rapidly. How can community banks leverage this technology while avoiding scams?
What Does Pay by Bank Mean for Community Banks?
Now that FedNow has launched, it’s time to put some focus on a new payments form: Pay by Bank.
How Technology Can Simplify Banks' Workflow
As compliance obligations mount, community bankers reveal the benefits regtech brings to their banks and offer tips for finding the right partners.
Charles Potts: The Myth, Lure and Reality of AI
AI has become more advanced, but in a cost-effective manner, making it available to the masses.
Why FedNow isn't a Payments App
FedNow launches this month. That’s why it’s critical that community bankers understand the payments rail and how it differs from widely used payment apps.
A Risk Management Clinic for Community Bankers
Risk management is as important a function of community banking as are loans and deposits. But are there better ways of keeping on top of risks that are constantly emerging and changing? Step into...
8 Ways to Improve a Customer's Digital Banking Experience
Your customers expect a lot from your website, your app and other digital experiences. But how can community banks focus on what will really be useful to customers, rather than the latest shiny...
How Cloud Banking Benefits Customers
Customers don’t often see the inner workings of how cloud technology simplifies the banking process, but they can certainly experience the perks that come with it.
Charles Potts: Why you need a digital back office
A bank’s innovation investment in back-office automation will deliver a streamlined, digital approach that increases efficiency and enhances front- and back-end experiences.
How community banks can minimize tech debt
Keeping old technology can be expensive, in terms of not only cost but also the missed opportunities to offer customers new solutions. The good news is, there are ways community banks can cut...
Scaling your community bank's core as you grow
As community banks grow, their cores need to, too. We spoke with experts on how to prepare your core for scalability and growth.
Add text-to-pay to your payments toolbox
When it comes to payments, customers want convenience. With text-to-pay, community banks can help small businesses meet the needs of their customers.
Listen Up: Partners in fraud prevention
Episode 4 of the Independent Banker podcast features Pioneer Trust Bank’s Betsy Steinberg and ICBA Bancard’s Rebecca Kruse discussing the many ways you can protect your financial institution from...
Phishing solutions for community banks
Phishing has been around almost as long as email itself, which means hackers have had plenty of time to perfect their practices. It’s more likely than not that community bank staff will fall for a...
The benefits of offering virtual advisor services
Spurred by social distancing and shutdowns during the pandemic, many community banks turned to virtual financial advisory services, and these new practices are expected to stick around.
Getting Started with Faster Payments and FedNow
Your customers are demanding faster payments and the ability to provide it to them creates a big win for your bank. PCBB's insights paper helps you prepare for faster payments and explores FedNow...
How community banks can leverage payment trends
Data analysis can illuminate patterns and trends in your customers’ transactions. Community bankers and industry experts share how to best put this data to use.
What is digital twin technology?
Through digital twinning, a range of industries are better understanding situational risk using technologies that can simulate scenarios using a virtual version of an organization.
Charles Potts: Assesing potential fintech partners
Maximizing each step in the innovation journey, including the fintech evaluation process, will set you on the right path to a fruitful fintech partnership.
3 Simple Strategies to Maximize your Financial Education Offerings
SPONSORED—The absence of accessible, effective financial education is decreasing the average financial literacy rate, thus handicapping people’s potential financial prosperity. This crisis of...
Union Savings Bank’s tech touch
By partnering with fintechs, Union Savings Bank has rolled out an innovative digital tool that uses AI to help customers achieve financial wellbeing.
Charles Potts: Innovation trends for 2023
As we turn the page to a new year, the innovation evolution continues. ICBA is leaning into it, bringing its ThinkTECH Accelerator program and innovation efforts in-house to provide community...
5 payments trends you should know about
The payments landscape is evolving, and customers’ needs are changing. Here’s how community banks can enhance their payments offerings.
Super apps: The rise of an all-in-one platform
Convenience is a growing desire from consumers everywhere. Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. What are they, and how can...
3 ways to spot the right tech partner for banking innovation
SPONSORED | The right tech partner can be the difference between growing your business and watching it grind to a halt. Read our latest guide to learn which questions to ask and what to look for...
Can AI assist in vendor management challenges?
As community banks grow, their vendor partnerships usually also do, which can lead to challenges with organization, data security and more. To address these issues, some community banks have turned...
Harnessing technology to empower your staff and automate processes
SPONSORED | The Great Resignation is lingering longer than anticipated, leaving financial institutions with roles to fill. In this Dialogue on Demand session, we discuss the utilizing technology to...
What’s Ahead for ThinkTECH? — With Jack Hartings and Wayne Miller
Banking solutions that have already been through vendor due diligence and other compliance assessments? Sign us up. That’s what the ICBA ThinkTECH Accelerator has aimed to do for the past four years.