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Charles Potts: 6 innovation trends for 2021

As we start the new year, much remains uncertain. In general, “uncertainty” implies a state of limited knowledge that makes it impossible or impracticable to describe a future outcome.

Jan 01, 2021
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Article
Payments

The bank pioneering banking as a service

With the help of a fintech partnership, Coastal Community Bank has blazed a trail by providing banking as a service (BaaS).

Jul 01, 2020
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Article
Payments

How to defend your bank from ransomware

Cybercriminals take advantage of ransomware’s low barrier of entry to compromise data and networks from banks, service providers and even customers. Community banks can protect themselves with...

Apr 01, 2020
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Article
Payments

3 ways to protect your bank’s customer data

Community banks collect more customer data than ever before. A data security plan will ensure this valuable information is kept safe from hackers.

Feb 01, 2020
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Article
Payments

How the world's banks are using the IoT

Banks and fintechs are experimenting with web-connected devices—collectively, the Internet of Things (IoT). While some experiments have worked and some have failed, their efforts offer a glimpse...

Mar 01, 2020
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Article
Payments

What you need to know about instant issue cards

Adoption of instant issue cards has never been easier thanks to new technology. But community banks should ensure best practices for protecting cardholders and staying compliant.

Mar 01, 2020
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Article
Payments

Secrets of 4 community bank–fintech partnerships

Community banks and fintechs are working together to boost internal efficiency and improve the customer experience. But good partnerships don’t just run like clockwork. They require close...

Feb 01, 2020
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Article
Payments

FedNow is coming. Here’s what you need to know

Years of advocacy culminated in the Fed’s announcement of a real-time payments and settlement service. Here’s what to know about FedNow and what remains to be answered.

Jan 01, 2020
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Article
Advocacy Payments

How to create an effective digital payments strategy

Faster payments. p2p. It would be easy to feel overwhelmed at the speed of change. The key, say experts, is to ensure your payments strategy aligns with your corporate strategy.

May 01, 2019
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Article
Payments

Protect your bank from remote deposit capture risks

Despite the advancements of today’s banking industry, checks remain a common part of the customer experience, and remote deposit capture (RDC) has followed. What risk management strategies should...

Sep 01, 2019
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Article
Compliance Payments

Why your bank needs dedicated cyber insurance

Some banks have relied on their existing insurance policies to protect them from today’s security threats. But as the amount of data that community banks amass grows, they should consider dedicated...

Jul 01, 2019
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Article
Payments Growing the Community

How to build a successful payments strategy

Customer expectations and fierce competition—it’s never been more important to think strategically about your payments offering.

Sep 01, 2018
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Article
Payments Growing the Community

What exactly is encryption, and how does it work?

Whether data is in storage or being beamed across the internet, the security expert’s motto is “Encryption everywhere” to ensure that information is safe. But what exactly is it, and how does it...

Nov 01, 2017
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Article
Payments

Timeline: 180 years of banking technology

A look at the history of retail banking technology—and where it’s going.

Nov 01, 2017
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Article
Payments

E-Signature Approval

Legally and operationally, digital John Hancocks come of age in lending.

Sep 14, 2015
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Article
Payments

Summit speakers: COVID-19 changed banking, payments

The COVID-19 pandemic altered customers’ expectations and the way they operate within the banking and finance sector, two presenters said Aug. 16 at the inaugural VenCent Fintech Summit held in...

Aug 24, 2022
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Article
Crisis Preparedness Payments

The Digital Transformation Journey Begins with the “People Factor”—with Kathy Strasser, Executive Vice President and Chief Operating Officer of IncredibleBank

A timely conversation about recruiting and retaining top bank talent in today’s competitive job market with Kim Kirk, COO of Queensborough National Bank & Trust Company and Tommy Marshall,...

Jun 02, 2022
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Article
Payments

How gamification can be a boon for community banks

Community banks are getting into gamification—and it’s been better for business. Introducing gaming elements into apps and company training tools can result in cost savings, increased customer...

Jun 01, 2022
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Article
Payments

Fed requests comments on payment account proposal

Fed requests comments on payment account proposal The Federal Reserve Board requested public comment on its proposal to establish a payment account—also known as a "skinny” master account—that...

May 21, 2026
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Article
Federal Reserve Digital Assets Payments +1 More...

Home

Ready to enhance your payment offerings? Feel the rhythm at ICBA LIVE 2025! Jan 1, 2025 | Category I’m an ICBA Payments Client ICBA Payments clients who direct issue credit and debit card programs...

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Topic Advocacy (533) Compliance (719) Consumer Financial Protection Bureau (CFPB) (255) Credit Unions (237) Crisis Preparedness (320) Cybersecurity (186) Digital Assets (269) Lending (473) Payments...

About Us

Home About Us Back ICBA Payments Careers Community banks strengthen, invest, and provide opportunities for the people and families in the communities they serve. ICBA Payments follows the example...

Credit Card Solutions

Free Credit Card Portfolio Analysis Tool Run a comprehensive analysis of your bank’s credit card portfolio with our ACE tool. Fraud Loss Protection Plan Recuperate losses on card fraud with this...

Digital Payments Transformation

Transformation Workbook Example Text Digital Payments Transformation As customer preferences shift and new technologies emerge, community banks must adapt their strategies to meet customer needs,...

Instant Payments

Download the FedNow Launch Webinar Series This webinar series hosted by ICBA Payments features speakers from the Federal Reserve Financial Services and is designed to help you create a plan for the...

FIS Credit

FIS’ Credit Suite includes: Contact Us Example Text 24/7 cardholder customer service Online cardholder access (www.mycardstatement.com) Robust, targeted marketing and advisory services Fraud...

ICBA Payments Board of Directors

Home About Us Board of Directors Back Feel the rhythm at ICBA LIVE 2025! Job Title Job Business Name ICBA Payments, a wholly owned subsidiary of the Independent Community Bankers of America®...

Strategy and Education

Strategy and Education Home Latest In Payments Strategy and Education Back Strong payments strategy spans all types of projects and initiatives, from program marketing to the latest trends like...

Manage Account

Home Manage Account Back Manage Account Are you or a member of staff new to managing your card program? Please update your bank’s roster to ensure you never miss an important communication.

Search Pages

Topic Accounting/Finance (2) Artificial Intelligence (3) Bank Secrecy Act/Anti-Money Laundering Act (BSA/AML) (2) Capital (2) Core Software (8) Cybersecurity/Data Security (3) Fair Lending (2)...

Search Articles

Article Type News (5537) ICBA NewsWatch Today (3344) Independent Banker (1475) Blog (927) Press Release (854) Main Street Matters (383) Payments Quarterly (180) Bank Director News (129) Podcast...

Search Education

Product Type Webinar (259) Publication (113) Online Course (103) Event (58) Program (18) Bundle (4) Sort By Relevance Name (ascending) Name (descending) Newest Publication Date Oldest Publication...

Search Documents

Home Search Back All Page Articles Education Documents 5,490 Results for | Sort By: Relevance Relevance Name (ascending) Name (descending) Newest Publication Date Oldest Publication Date Date...

Additional Services

Mastercard ICBA Payments can sponsor your bank's application for becoming an Affiliate Member of Mastercard. Our programs also support Principal Members. Learn More Example Text Home Solutions...

Mastercard

Home Solutions Additional Services Mastercard Back Mastercard Sponsorship Opportunities for Community Banks ICBA Payments can sponsor your bank's application for becoming an Affiliate Member of...

Protect Your Community Bank and Reduce Fraud Losses with FLPP

While many providers offer fraud-related services, this service is unique in the industry and exclusive to community banks from ICBA Payments. Eligibility and Benefits Show More All ICBA member...

Debit Card Solutions

Program Enhancements for Debit Issuers with ICBA Payments Innovative and Cost-Efficient Debit and ATM Solutions Debit cards remain the dominant consumer payments vehicle for community bank...

FIS Debit

Get Started Example Text Partnering with ICBA Payments and FIS for Debit issuing services gives your bank exclusive access to: Home Solutions Debit Card Solutions FIS Debit Back ICBA Payments' FIS...

Visa

Visa Sponsorship Opportunities for Community Banks ICBA Payments can sponsor your bank's application for becoming an Associate Member of Visa. Our programs also support Principal Members. Contact...

Our Team

Feel the rhythm at ICBA LIVE 2025! Job Title Job Business Name Contact Example Text Feel the rhythm at ICBA LIVE 2025! Job Title Job Business Name Contact Example Text ICBA Payments, a wholly owned...

Client Resources

Home Client Resources Back Contact Us As an ICBA Payments client, did you know your bank has a dedicated relationship manager? With decades of experience between them, our relationship managers are...

FLPP Claims Portal

Login and File Claim Example Text ICBA Payments' Fraud Claims Reporting System: FLPP participants can quickly and accurately upload fraud claims, review the status of any pending claims, and view...

ACE Tool

Login to ACE Example Text Schedule Consultation Example Text Yes. Each user at your bank can have their own user name and password, so you can view the information and reports that are important to...

Update Contact Form

Request changes to your ICBA Payments contacts Home Update Contact Form Back

Analyze Your Card Program

Home Analyze Your Card Program Back Analyze Your Card Program ICBA Payments offers a free analysis performed by staff experts to provide insights into your credit card portfolio. Together with data...

ICBA Payments Card Program Form

Get Started Example Text ICBA Payments offers card programs designed specifically for community banks. Our approach is tailored to give bank teams clarity, confidence, and control over every...

Debit Dominance: Unlocking the Potential of Debit Card Programs Whitepaper

Debit Dominance: Unlocking the Potential of Debit Card Programs Thank you for your interest in ICBA Payments newest whitepaper! Discover how community banks can ride the wave of consumer demand for...

Fed reminder: One month to prepare for ISO 20022 implementation

The Federal Reserve reminded banks it will adopt the ISO 20022 message format for the Fedwire Funds Service on Monday, July 14. The existing proprietary Fedwire Application Interface Manual format...

Jun 11, 2025
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Article
Federal Reserve

OCC: Preemption is a cornerstone of the dual banking system

Acting Comptroller of the Currency Rodney Hood reaffirmed the OCC’s support of preemption as a cornerstone of the dual banking system and fundamental to the operation of the federal banking system.

Jun 10, 2025
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Article
Office of the Comptroller of Currency (OCC)

House passes ICBA-backed legislation to protect SBA lending

The House of Representatives passed ICBA-backed legislation to protect the integrity of the Small Business Administration 7(a) program so it can continue to reach more borrowers and support local...

Jun 06, 2025
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Article
Small Business Administration

ICBA: More needs to be done to curtail crypto scams

ICBA said it strongly supports a Financial Crimes Enforcement Network proposed rule to designate the Huione Group as a primary money laundering concern, but it said more needs to be done to curtail...

Jun 05, 2025
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Article
Digital Assets

ICBA, state affiliates urge Senate to include ACRE Act in tax bill

ICBA and its 44 state affiliates this week called on senators to include the ACRE Act (S. 838) in the tax portion of the Senate reconciliation bill, noting it is bipartisan legislation that would...

Jun 05, 2025
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Article
Agriculture

ICBA, state affiliates urge Senate to include ACRE Act in tax bill

ICBA and its 44 state affiliates called on senators to include the ACRE Act (S. 838) in the tax portion of the Senate reconciliation bill, noting it is bipartisan legislation that would reduce high...

Jun 04, 2025
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Article
Agriculture

Nominations open for Best Community Banks to Work For awards

ICBA’s Independent Banker magazine opened nominations for its 2025 Best Community Banks to Work For awards, sponsored by FIS.

Jun 02, 2025
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Article

ICBA-backed bill to support minority banks reintroduced

Rep. Joyce Beatty (D-Ohio) reintroduced ICBA-supported legislation to codify a Treasury Department program to support minority depository institutions and other community banks.

Jun 06, 2025
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Article