Search
What Should Community Banks Know About Cross-Border Payments?
As cross-border payments reforms take shape, community banks must navigate promising opportunities and significant adjustments in this evolving space.
Strengthening Franchise Value: Community Banks’ Growing Use of Reciprocal Deposits
In an environment where deposit competition is intensifying and customer concerns about deposit safety remain top of mind, reciprocal deposits have emerged as a vital tool for community banks.
Balancing Innovation & Cost Control: A Community Banker’s Guide
Shopping for new technology can often feel like a lose-lose situation. With this guide, you’ll learn how to innovate smarter and spend wiser. A high-level, must-read for bank executives,...
The New Era of Risk: Why GRC Is a Strategic Imperative
As governance, risk, and compliance (GRC) challenges evolve, you must adapt. Discover how emerging GRC trends are shaping the future – and how Jack Henry™ can help your stay compliant,...
4 Emerging Bank Technologies (That Aren't AI)
With rapid new developments in bank technology, it’s easy to feel stressed about keeping up with them. Read on to learn what’s new and upcoming in tech and how to determine what’s worth exploring.
Customer Experience Through Strategic Innovation
Recent research from FICO shows that 88% of bank customers say experience is as important as or more important than products and services.
Translating industry complexity into competitive advantages for community banks: Introducing Chrissy Ahern
Translating industry complexity into competitive advantages for community banks: Introducing Chrissy Ahern Get to know the staff members that support your bank and its payments business. We’re here...
How Can Community Banks Ride the Digital Wallet Wave?
Looking to drive card usage and ensure continued deposit recapture? As the use of digital wallets continues to accelerate, here’s how you can participate and benefit from this trend.
Can Software Solve Your Bank's Board Management Woes?
From scheduling and information-sharing to bolstered security, board management software could smooth the bumps in the road that come with manual management processes.
Extend Customer Relationships With Better Business Payments
Consistently fulfilling commercial customers’ payments needs can make community banks indispensable to small businesses.
Can Faster Payments Lead to Faster Fraud?
Community banks can thwart criminals’ attempts to scam people via instant payments by deploying multilayered controls, including educating customers on how to not fall for scams.
How Generative AI Can Revolutionize Cybersecurity in Community Banking
As AI grows in prominence, it’s spreading across different facets of the banking industry and its operations.
Q&A: Is it Time to Change Your Community Bank Core?
What questions do community banks need to ask to ensure they’re getting the most out of their core?
Could a Fintech Help Your Community Bank Keep Up With Faster Payments?
The faster payments landscape is constantly evolving—but staying on top of it can provide community banks with a competitive edge. Could working with a fintech be key to that success?
Parsing the Proliferation of Payments
Remaining competitive in the banking industry doesn’t mean you have to have your hand in every bucket and offer every available payment solution.
The Federal Reserve’s Essential Role in Faster Payments
The Federal Reserve’s Essential Role in Faster Payments ICBA's Cary Whaley explains why the Federal Reserve must play a leadership role in faster payments to ensure safety, integrity, continuity...
Main Street Victory on Faster Payments
Main Street Victory on Faster Payments After years of ICBA-led advocacy on behalf of a real-time payments system that ensures access and choice for community banks, the Federal Reserve has...
How the Fed Can Stop a Megabank Monopoly
How the Fed Can Stop a Megabank Monopoly A Fed-operated real-time settlement system is needed to ensure universal access and to promote future payments innovations. By Rebeca Romero Rainey As the...
Where Does Your Community Bank Fall on the Digital Payments Spectrum?
Where Does Your Community Bank Fall on the Digital Payments Spectrum? Payments Executive Brief Issue 1 For a printable PDF of this issue, click here. By Tina Giorgio Use the ICBA Bancard Digital...
Digital Payments: Defining Opportunities for Community Banks
Digital Payments: Defining Opportunities for Community Banks The payments landscape continues to evolve. Whereas checks and cash were the dominant payments instruments 40 years ago, today digital...
Value of the FedNow Service for Community Banks
Value of the FedNow Service for Community Banks The Federal Reserve’s development of the FedNow Service provides the opportunity for all banks—both large and small—to capitalize on the...
Community Banks Can Directly Influence the Future of Faster Payments
Community Banks Can Directly Influence the Future of Faster Payments Today, faster payments are changing the overall payments landscape. With the advent of Same Day ACH, The Clearing House’s...
Same Day ACH: A Viable Faster Payments Solution for Community Banks
Same Day ACH: A Viable Faster Payments Solution for Community Banks In 2018, Same Day ACH volume reached 178 million transactions, an increase of 137 percent over the previous year. As a readily...
Digital Payments Strategy: A Necessity for Your Community Bank
Digital Payments Strategy: A Necessity for Your Community Bank Digital payments continue to grow in popularity as an easy-to-use way for both businesses and consumers to make payments. Not only...
How Banks Can Embrace the “Next Normal” in Payments and Digital Experiences
How Banks Can Embrace the “Next Normal” in Payments and Digital Experiences With the pandemic representing a turning point in payments, community banks must take steps now to embrace digital...
Digital Payment Apps - An Overview
Digital Payment Apps - An Overview As ICBA’s Executive Brief on digital wallets demonstrated, consumer use of digital payments technology is increasing due to the convenience and speed these...
Strengthening Small-Business Relationships with Payments
Community banks have long served the small-business market, but given the pandemic impact, new opportunities have emerged to support these customers’ payments needs and address areas of friction.
Capitalizing on Bank-Centric Bill Payment Opportunity
Capitalizing on Bank-Centric Bill Payment Opportunity With U.S. consumers paying approximately 15 billion bills valued at $4 trillion annually, nearly 30 percent of all consumer spending comes in...
ICBA Bancard tool helps community banks assess their small business payments readiness
ICBA Bancard tool helps community banks assess their small business payments readiness From having to adapt to retail closings, diminished staff and customer capacities, a new work-from-home...
Meeting Customers Where They Are for Today’s Digital-First World
Meeting Customers Where They Are for Today’s Digital-First World For community banks, the digital-first nature of today’s world creates an opportunity to forge deeper connections with existing...
Reflecting on ICBA Bancard’s 35-Year History of Success
Reflecting on ICBA Bancard’s 35-Year History of Success In celebration of ICBA Bancard’s 35th anniversary, I sat down with our Chairman Greg Deckard, president, CEO and chairman of State Bank...
Positioning ICBA Bancard for the Future: What’s Your Why?
Positioning ICBA Bancard for the Future: What’s Your Why? Back in 1985, the first Macintosh computer debuted, and by today’s standards, it was a boxy, clunky, slow unit, yet Consumer Reports gave...
Navigating the New Norm with Digital Optimization
Navigating the New Norm with Digital Optimization In determining what this new business-as-usual will look like for your bank, it is important to identify where your customers are now and how their...
The Big Trouble with Big Tech
The Big Trouble with Big Tech Last month Google unveiled its new Google Pay app—complete with a DDA-like account attached. This latest effort by Google is part of a trend of non-bank tech...
Safeguarding Against Fraud in a COVID-19 Era
Safeguarding Against Fraud in a COVID-19 Era Despite numerous warnings from the FBI, IRS and others, fraudsters are capitalizing on the pandemic to take advantage of consumers, highlighting the...
Tackling Familiar Cyber Threats with Smarter Tools
Cyber attack methods remain the same, but they’re being supercharged by AI and other technological capabilities.
How Each Bank Department Contributes to a Core Conversion
Core conversions are a huge undertaking, which is why every bank employee, from IT to HR, plays a critical role in the transition.
Up-and-Coming Bank Technology: Separating Innovation from Hype
Community bankers, fintech experts and consultants alike are keeping their finger on the pulse when it comes to the latest technology—with the goal of understanding what’s useful and what’s...
Understanding the Opportunities and Concerns for Agentic AI
Here’s what you need to know about the newest form of AI, known as agentic AI.
Instant Payments Insights Every Community Bank Needs
Vendors share their specialized insight into the instant payments market to help community banks understand how they can grow in this technology-forward area.