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5 things to know about crypto today
Cryptocurrency is here to stay. As Wall Street gets involved, we look at some of the factors community banks should consider before they dive into the world of digital currencies.
Brad M. Bolton: FedNow and faster digital payments
FedNow can be another positive differentiator for our nation’s community banks, but we must be ready for this real-time service and its 24/7/365 requirements.
5 ways AI can improve customer service
AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no.
Rebeca Romero Rainey: Navigating the digital movement
The habits of our customers change, and we’re constantly walking beside them, transforming our services to meet their needs.