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Three Essential Strategies for a Winning Contact Center Culture

As the pandemic changed the way many customers do their banking, these emerging digital banking leaders took new guidelines and expectations in stride.

Oct 28, 2022
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Article

Blog: ICBA's reimagined ThinkTECH Accelerator to support year-round programming

The decision to bring the successful ThinkTECH Accelerator program in-house and introduce year-round programming was the natural progression in ICBA’s efforts to cultivate community bank-fintech...

Oct 28, 2022
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Article
Technology

ICBA Foundation Receives Pledges of More Than $200,000 for Community Banks and Employees Affected by Hurricane Ian

The Independent Community Bankers of America Foundation announced that the disaster relief program, activated with ICBA-affiliated Florida Bankers Association, has over $200,000 pledged to assist...

Nov 03, 2022
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Article
Crisis Preparedness

ICBA Urges FHFA, Banking Agencies to Align Capital Rules

ICBA today called on the Federal Housing Finance Agency and the federal banking regulators to align their capital rules to avoid penalizing community banks for supporting local communities during...

Nov 01, 2022
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Article
Mortgage Lending U.S. Department of Housing and Urban Development (FHA/HUD) Housing Finance/GSEs