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The Digital Transformation Journey Begins with the “People Factor”—with Kathy Strasser, Executive Vice President and Chief Operating Officer of IncredibleBank

“The people factor is about your culture,” notes Kathy Strasser, IncredibleBank’s Executive Vice President and COO. “You can have people with a digital mindset, but when you have a digital culture,...

Jun 02, 2022
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Demystifying and Prosper: How Community Banks Find Success in Fintech Partnerships—with Greg Ohlendorf of First Community Bank and Trust and Joe Ehrhardt of Teslar Software

We have to demystify that fintech is complicated, or fintech is difficult, or fintech is risky or scary. Fintech, to me, is opportunity,” says Greg Ohlendorf, President and CEO, First Community...

Mar 31, 2022
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Article

Why Cybersecurity is No Longer Just an IT Issue—with Jeff Newgard of Bank of Idaho and Kevin Piette of State Bank of Cross Plains

“Today, in literal terms, everybody has to operate as that state-of-the-art bank,” says Kevin Piette, chief operating officer and chief information officer for State Bank of Cross Plains, in the...

Apr 27, 2022
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What’s Ahead for ThinkTECH? — With Jack Hartings and Wayne Miller

ICBA announced it was bringing the Accelerator and all innovation activities in house. Our guests reveal the reasons behind this move and give a glimpse of how the association will develop...

Nov 16, 2022
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Fighting the Good Fight — with Anne Balcer

Anne Balcer talks to host Charles Potts, ICBA’s chief innovation officer, about the value of her background as a community banker, the advocacy wins community banks saw last year, and much, much more.

Feb 15, 2023
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Article

Inside a Cybersecurity Collaboration —Bob Fisher and David Shipley

High-value vendor relationships work more like partnerships. At least, that’s certainly what Bob Fisher, president and CEO of Tioga State Bank in Spencer, N.Y., found when his bank hired...

Mar 10, 2023
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Winning the Talent War — with Renee Peterson and Steve Farbstein

We started focusing on our employees and what they need as much as what we need,” says Steve Farbstein, Blue Ridge Bank’s chief revenue and development officer.

Apr 07, 2023
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Why Today’s Innovation Is Tomorrow’s Normal—With Tim Shangle, AVP, Innovation and Data Analytics, ChoiceOne Bank

In this episode, Tim (a 40 Under 40 winner) joins host Charles Potts to discuss his role as an innovator — leading implementation of an online platform that overhauled the bank’s customer...

Sep 01, 2022
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The SVB Fallout: An Opportunity for Community Banks to Shine? — with Rebeca Romero Rainey and Derek Williams

The president and CEO of Georgia’s Century Bank and Trust and newly minted ICBA chairman believes that the failures of Silicon Valley Bank and Signature Bank in late March are an opportunity.

Apr 17, 2023
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Article

What it Takes to Be a Top Lender — with Chris Benjamin, Mike Rizzo and Dan Schopp

“You can go anywhere and get a loan,” says Dan Schopp, president and CEO of First Security Bank.“I always say we don't want to be an ATM— just dollar dispensers. The biggest challenge is...

Jul 26, 2023
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Why Cybercrime is on the Rise — with James Anderson and Robert Johnston

With hundreds of millions of cyberattacks happening each year, it’s critical for community banks to fortify their cybersecurity operations.

Nov 01, 2023
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Connect With Your Fellow Community Bankers — with Leah Brink

Connection is at the heart of what community bankers do. That’s one of the reasons that the social networking platform ICBA Community was created.

Dec 05, 2023
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Fintech Trends For 2024 — with Dharmesh Mistry

Technology is ever advancing, and it’s critical for community bankers to stay ahead of it. According to Dharmesh Mistry of FinTech Futures, a media platform dedicated to global banking and the...

Jan 10, 2024
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How Fintechs Can Elevate Community Banks — with Saroop Bharwani and Allan Rayson

Former ICBA chairman Brad Bolton and Lindsay LaNore, ICBA’s senior executive vice president, chief learning and experience officer, join Charles Potts to talk about their experiences at ICBA LIVE...

May 16, 2024
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A Look Inside a Top-Performing Bank — with Sushil Patel of State Bank

In this episode, Patel tells host Charles Potts why this immigrant-founded community bank has thrived by cornering the hospitality lending market and capitalizing on its leaders’ and board members’...

May 25, 2023
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Article

A Bank Culture That Works — with Ann Buckmiller, Carolyn Watson and Lindsay LaNore

Ann Buckmiller, director of compliance at Reliabank Dakota in South Dakota, and Carolyn Watson, marketing officer at Ambler Savings Bank in Pennsylvania, talk to ICBA’s Lindsay LaNore and host...

Jul 03, 2023
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How to Budget for Innovation — with Alice Frazier and Kim Snyder

“I think when you’re looking to buy any kind of a product, a data product,” says Kim Snyder, CEO of the fintech KlariVis, “you need to make sure that the vendor that you’re purchasing it from...

Aug 28, 2023
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How to Use AI at Your Community Bank — with Jackie Verkuyl and Slaven Bilac

AI technology is growing exponentially. While it can bring many advantages to community banks, some bankers may have concerns about possible security issues. So, why take the risk if your bank is...

Sep 29, 2023
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Where Community is Built — with Lindsay LaNore and Brad Bolton

Former ICBA chairman Brad Bolton and Lindsay LaNore, ICBA’s senior executive vice president, chief learning and experience officer, join Charles Potts to talk about their experiences at ICBA LIVE...

Jan 30, 2024
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Why Fraudsters Love the Holidays — with Kausar Kenning

As the holidays approach, it’s time to stay even more vigilant against fraud. That’s because fraudsters are more likely to seek out vulnerable, lonely or busy people at the end of the year.

Nov 08, 2024
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