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Rebeca Romero Rainey: Lead with purpose
Our approach to service is not about checking something off the list for today. It’s about making incremental positive change over time.
Robert Fisher: Creating strong culture
Culture is more than just how bank staff interact with one another; it’s about how we convey who we are to our customers.
Mark Scanlan: Fighting for ag and rural tax relief
ICBA is pushing for the Enhancing Credit Opportunities in Rural America Act, legislation that would help rural borrowers and level the playing field against unfair competition.
ICBA’s 2021/22 executive committee: Close the distance (part 2)
These online-exclusive interviews with the 2021/22 ICBA executive members gets their thoughts on their goals, on innovation at their banks, and on effective advocacy.
Fighting fraud with education
COVID-19 has exacerbated vulnerabilities to fraud. To combat this trend, Tompkins VIST Bank has been delivering valuable education to its small business customers to keep them informed and protected.
Rebeca Romero Rainey: Focusing on our communities
Unlike our credit union counterparts, we pay taxes, and those tax dollars are spent at home to ensure our communities grow.
Here are the benefits of bank-owned life insurance
Over the past two decades, banks have increasingly dabbled in BOLI, or bank-owned life insurance. While there are downsides to consider, experts say the benefits of these policies can generate...
Jim Reber: The big "if"
General market munis have gained favor among community bankers.
How 4 community banks came through for customers
The past year has put community banks’ local missions to the test, and they came through with flying colors. In the spirit of Community Banking Month, here are stories from several community banks...
Out of Office: Dave Wise
The senior vice president for business banking at $406 million-asset TS Bank in Council Bluffs, Iowa, picked up gravel riding, or biking on rural gravel roads and trails, during the pandemic to...
Robert Fisher: The importance of engagement
In today’s climate, our voices are vital not only to the future of financial services, but to the millions of small businesses and consumers who depend upon us.
New ICBA chairman Robert Fisher is in the driver’s seat
Faced with the unexpected and unexplainable, it’s hard to stay on course. But Robert Fisher is an expert at just that. ICBA’s next chairman is ready to help community banks and the customers they...
6 ways to boost your social media strategy
Community banks are building relationships through an active, thoughtful presence on social media, and these platforms are an extension of the relationships that community banks foster. Experts...
How going green can help the planet and your bank
Study after study shows that consumers—especially younger people—expect the brands they support to commit to sustainability. How can community banks put eco‑friendly strategies to work?
Are more branches better? Community banks weigh in
With an increase in online traffic and challenges to in-person banking, community banks may be asking themselves if new branches are necessary. But many bank leaders report they’re investing in new...
The advertising regulations you need to know
Like any business marketing its products and services, a community bank must keep its advertising truthful. There are plenty of regulations specific to financial institutions under the FDIC, CFPB...
Responding to the SolarWinds breach
All institutions, even those with a solid cybersecurity defense, were vulnerable to 2020’s SolarWinds Orion cyberattack. Community banks should be ready for a future cyber event.
The de novo bringing craft banking to Atlanta
Craft Bank, Atlanta’s first de novo bank in more than a decade, was about to open—and then the pandemic arrived. Now open, it promises to give potential customers the ability to craft their...
Passing banking to the next generation
For three decades, Cape Ann Savings Bank has operated a unique program where a branch operates within a local high school. It’s been a vehicle for multiple generations of students to learn banking...
Why we need Black-owned banks
Black-owned community banks have a long history of serving Americans historically left out of the mainstream banking system. How can the industry advocate for change to help these banks—and...