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Rebeca Romero Rainey: The spirit of innovation
A spirit of innovation and can-do attitude will serve you well this year, helping you remain ahead of the curve and address issues that arise.
Lindsay LaNore: Revisiting recruitment
There’s much talk these days about talent acquisition and retention, with the three Rs—Recruit, Retain and Reward—taking center stage. Let’s start the year by looking at Recruit.
Taking Bold and Brave Action for Community Banks – with Rebeca Romero Rainey, President and CEO of ICBA
Rebeca Romero Rainey, President and CEO of ICBA, talks with host Charles Potts, Chief Innovation Officer, about how and why ICBA made the decision to stand alone in public opposition to the...
Out of Office: Chrissy Neff
Chrissy Neff, a digital systems administrator at $1 billion-asset Bank of Clarke County in Berryville, Va., adopted her first pet goat in 2018 and has since expanded her farm family to three...
The power of a CDFI
First Southwest Bank is carving out new business models to address a need for credit and financial services through nonprofit lending programs and software that leverages its community development...
Compliance changes coming this year
Driven by uncertainty around the pandemic, few compliance reforms were realized in 2021. This year, regulators are considering reforms centered on the Community Reinvestment Act, the Fair Housing...
Robert Fisher: The nimbleness of community bankers
Let’s rediscover what it means to be community bankers. Let’s exercise our nimble natures to exceed customer expectations. Because as community bankers, it’s what we do.
Jim Reber: Supply chain histrionics
To start the year, here are my thoughts on the municipal bond market.
Aaron Stetter: Nonstop advocacy
ICBA stands at the ready to protect the franchise value of the nation’s community banks and develop tools to empower them to speak up and be heard.
2021’s Best Community Banks to Work For
This year’s winners do everything in their power to keep their community bankers happy and fulfilled. We asked both leaders and staffers to tell us what makes their community banks stand out as...
Beneficial State Bank’s financial activism
The idea that community banking can be a force for positive change is at the heart of Beneficial State Bank, which engages its customers through financial activism.
Rebeca Romero Rainey: Focus on the light
While our decisions over the past year have been driven even more by our mission than by our bottom lines, we’ve also achieved good results.
Robert Fisher: Committing to being in the moment
Let’s collectively commit to being more present in all of our interactions. It won’t be long until we recognize what a true gift that is to ourselves and those we serve.
Inside the evolving roles of community bank tellers
Today’s tellers meet very different customer needs than they did just a decade ago. In the wake of trends like falling in-branch transactions and rising digital services, some community banks are...
Strategies for finding the diverse board members you need
Community banks need to plan for the future, and that can mean looking outside of familiar business circles for potential board members. Here are some strategies for finding diverse board members...
The community banks standing by hospitality customers
Many hotels and other hospitality businesses haven’t fully bounced back from COVID-19 travel and safety restrictions, but community banks have been by their side through the challenges. Luckily,...
Michael Emancipator: The case against the Section 1071 proposal
The CFPB’s proposed rule to implement Section 1071 would add a burdensome and costly reporting requirement onto all community bank small business lenders.
How did compliance change in 2021?
This year has largely been a quiet time for regulatory and compliance reform. But while community banks were focused on the economic recovery of their communities, a few changes came during 2021.
Strategies for fighting remote authentication fraud
As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit authentication fraud. Experts say community banks can use education, biometrics...
Lindsay LaNore: Moving from idea to implementation
Terms like ideation and innovation have become buzzwords in our industry, but it takes great leaders to translate exciting ideas into real value.