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Lindsay LaNore: Winning the war for talent
Providing employees with the opportunity to learn has proven time and again to increase engagement, fulfillment, performance and productivity.
John V. Anderson: 75 years in community banking
John V. Anderson celebrates 75 years in community banking this year. The chairman emeritus of F&M Bank offers us a glimpse of his life, his career and the lessons he’s learned along the way.
How these community banks support Native communities
Community banks with deep roots and pride in their Native American heritage are committed to providing financial assistance, housing aid, lending and educational outreach to underserved tribal...
Maintaining resilience in a rising rates environment: addressing ALM uncertainties
SPONSORED | Looking for asset liability management and pricing strategies to help your institution navigate the rising rate environment? Download our whitepaper to find out ways to address ALM...
Entering the cannabis banking market
While the federal legal status of banking cannabis-related businesses remains fuzzy, community banks in some states are finding that, with proper controls, they’re able to enter this niche market...
How New England banks are supporting the tourism industry
Welcome, leaf peepers! Now that autumn is here, it’s time to take a road trip and meet the community banks that call New England home, making an impact on their communities and helping local...
Brad M. Bolton: Protect customers against fraud
The knowledge we have cultivated over years of circumventing attacks means that we have a depth of understanding about cyber and data security that the general population doesn’t—and those...
Jim Reber: New trials, new tricks
Proactive investment strategies are appearing in bank portfolios.
Aaron Stetter: ICBA fighting Durbin amendment credit card expansion
The newly proposed Credit Card Competition Act could severely restrict community banks’ freedom regarding credit card payments, with cost hikes unfairly passed along to the consumer and the greater...
Why Community Banks Need a Digital SBA Lending Platform [Checklist]
SPONSORED—Community bankers can take advantage of digital technologies to help improve SBA lending operations and generate more revenue from their SBA lending program. Find out why your bank...
Lindsay LaNore: How to beat burnout
The leading causes of burnout include dealing with unclear expectations, and feeling overworked, underappreciated or unsupported by a manager or team. Combat burnout by renewing your bank’s focus...
More With Less: Managing Risks With Limited Resources
SPONSORED | With risk teams often facing resource constraints, digitizing the risk management process is a great way to improve efficiency because it improves risk managers’ ability to focus on the...
Brad M. Bolton: Compliance as a focal point
Managing compliance is a role that community bankers take more seriously than any other segment of the financial services industry.
Charles Potts: Agtech’s innovation opportunities
Agtech—the application of technology to every aspect of the food production process, from farm to table—is growing in importance to the mission of ICBA and community banks.
Lindsay LaNore: Lessons from an escape room
As teams, how well do we work under pressure? The ICBA Community Banker University team recently had a chance to think about that when, at our annual strategy and teambuilding meeting, we found...
Tailor-made community banking
These community banks tailor their products and services not just to their neighborhood demographics but to everyone’s needs, from bank accounts for gig economy workers to microloans for consumers....
Capitalize on social payments
Social payments methods like Venmo and Cash App continue to grow in popularity, creating an opportunity to give customers 24/7 access to cashless, P2P and mobile transactions. So how do social...
How to reach customers with disabilities
Some people living with disabilities eschew banking services because they feel financially underserved or physically barred. Through sensitive customer service and ADA-compliant accessibility,...
Rebeca Romero Rainey: The spirit of service
Community banks stand out in today’s financial services space because our business model depends on an ecosystem where the bank only benefits when customers do.
Aaron Stetter: ICBA's fall legislative outlook
Legislation addressing everything from farm lending to credit union overreach is set to go before Congress this autumn. Now’s the time to make your voice heard on the issues that affect community...