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Charles Potts: 6 innovation trends for 2021

As we start the new year, much remains uncertain. In general, “uncertainty” implies a state of limited knowledge that makes it impossible or impracticable to describe a future outcome.

Jan 01, 2021
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Article
Payments

The bank pioneering banking as a service

With the help of a fintech partnership, Coastal Community Bank has blazed a trail by providing banking as a service (BaaS).

Jul 01, 2020
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Article
Payments

How to defend your bank from ransomware

Cybercriminals take advantage of ransomware’s low barrier of entry to compromise data and networks from banks, service providers and even customers. Community banks can protect themselves with...

Apr 01, 2020
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Article
Payments

3 ways to protect your bank’s customer data

Community banks collect more customer data than ever before. A data security plan will ensure this valuable information is kept safe from hackers.

Feb 01, 2020
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Article
Payments

How the world's banks are using the IoT

Banks and fintechs are experimenting with web-connected devices—collectively, the Internet of Things (IoT). While some experiments have worked and some have failed, their efforts offer a...

Mar 01, 2020
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Article
Payments

What you need to know about instant issue cards

Adoption of instant issue cards has never been easier thanks to new technology. But community banks should ensure best practices for protecting cardholders and staying compliant.

Mar 01, 2020
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Article
Payments

Secrets of 4 community bank–fintech partnerships

Community banks and fintechs are working together to boost internal efficiency and improve the customer experience. But good partnerships don’t just run like clockwork. They require close...

Feb 01, 2020
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Article
Payments

FedNow is coming. Here’s what you need to know

Years of advocacy culminated in the Fed’s announcement of a real-time payments and settlement service. Here’s what to know about FedNow and what remains to be answered.

Jan 01, 2020
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Article
Advocacy Payments

How to create an effective digital payments strategy

Faster payments. p2p. It would be easy to feel overwhelmed at the speed of change. The key, say experts, is to ensure your payments strategy aligns with your corporate strategy.

May 01, 2019
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Article
Payments

Protect your bank from remote deposit capture risks

Despite the advancements of today’s banking industry, checks remain a common part of the customer experience, and remote deposit capture (RDC) has followed. What risk management strategies should...

Sep 01, 2019
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Article
Compliance Payments

Why your bank needs dedicated cyber insurance

Some banks have relied on their existing insurance policies to protect them from today’s security threats. But as the amount of data that community banks amass grows, they should consider dedicated...

Jul 01, 2019
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Article
Payments Growing the Community

How to build a successful payments strategy

Customer expectations and fierce competition—it’s never been more important to think strategically about your payments offering.

Sep 01, 2018
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Article
Payments Growing the Community

What exactly is encryption, and how does it work?

Whether data is in storage or being beamed across the internet, the security expert’s motto is “Encryption everywhere” to ensure that information is safe. But what exactly is it, and how does it...

Nov 01, 2017
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Article
Payments

Timeline: 180 years of banking technology

A look at the history of retail banking technology—and where it’s going.

Nov 01, 2017
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Article
Payments

E-Signature Approval

Legally and operationally, digital John Hancocks come of age in lending.

Sep 14, 2015
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Article
Payments

Summit speakers: COVID-19 changed banking, payments

The COVID-19 pandemic altered customers’ expectations and the way they operate within the banking and finance sector, two presenters said Aug. 16 at the inaugural VenCent Fintech Summit held in...

Aug 24, 2022
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Article
Crisis Preparedness Payments

Is Your Bank Overspending on Tech?

It goes without saying that keeping up to date with the latest technology can cost a pretty penny, but many community banks don’t realize some of their current tech practices are racking up a bill.

Aug 01, 2025
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Article
Payments

Boost Your Non-Interest Income with Credit Cards

ICBA Payments helps community banks increase their non-interest income with credit card programs that span the revenue and risk spectrum.

Aug 01, 2025
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Article
Payments

Charles Potts: How the Regtech Revolution Represents Banking Today

In many ways, ICBA’s core pillars—advocacy, education and innovation—define today’s community bank priorities.

Sep 01, 2025
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Article
Payments

What Should Community Banks Know About Cross-Border Payments?

As cross-border payments reforms take shape, community banks must navigate promising opportunities and significant adjustments in this evolving space.

Sep 01, 2025
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Article
Payments