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Charles Potts: Know where you’re going
As you begin thinking about your goals for the year ahead, ICBA’s Preferred Service Providers directory is a great starting point to research potential vendors selected by community bankers for...
The community bank’s complete guide to building trust
Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions.
What is open banking and what does it mean for you?
Open banking is a buzzword in the banking industry, but what exactly does it mean, and how will it affect you? From application programming interfaces to fintech partnerships, it’s been applied to...
How to do a cybersecurity risk assessment
The way community banks gauge cybersecurity risk is the same as for any other risk, but it’s becoming more important as the industry adopts the latest digital tools and practices. Here’s why...
Charles Potts: Integrating cybersecurity
As banks are revisiting their strategic plans and budgeting for the future, cybersecurity needs a seat at the table.
How to navigate payments trends
The payments space can be dizzying for even the most enterprising community bank. How do you navigate the constant churn of innovations or disruptors? Experts point to a strategy built on customer...
How cryptocurrency may be going mainstream
Beyond all the hype, cryptocurrency has unequivocally gained a loyal following, and mainstream financial players are taking notice. Is it time community banks got involved in crypto? One community...
Charles Potts: Embrace the digital experience
Consider ICBA your partner and advocate on the digital transformation journey. That’s why ThinkTECH exists and why we continually innovate to introduce new resources as the industry evolves.
Meet 2021’s ThinkTECH Accelerator finalists
Starting in 2018, ICBA’s ThinkTECH Accelerator has helped create a new ecosystem of community bank-friendly fintechs through a rigorous incubator boot camp involving hundreds of community bankers...
Charles Potts: A culture of innovation
Innovation is a high priority for many community bank leaders, so it’s critical that we have a foundational definition of innovation.
What you need to know about digital issuance
Instant issue cards are becoming more common at financial institutions, as they can maximize card usage and even attract customers. But another option, digital issuance, combines that speed with...
A community bank guide to cloud migration
Many community banks are moving their software, hardware and even core systems to the cloud in search of more flexible, scalable and affordable services.
Charles Potts: Innovation drives performance
With the advent of new, innovative solutions like artificial intelligence (AI) and machine learning, community banks have opportunities to eliminate or reduce inefficient manual processes and...
Stop elder financial abuse with data analytics
Elder financial abuse has been on the rise for the past decade, but so has data analytics technology, which banks can use to fight this fraud. Experts share strategies for community banks to...
4 ways to conquer compliance challenges
For community banks, regulatory burdens and compliance costs are constant challenges. But by taking steps including building a culture of compliance, they’re challenges that can be met.
Improve your next marketing campaign with data
Using data from your community bank, an ad campaign or public sources allows your marketing efforts to find potential or existing customers who’ve already shown interest in your brand.
Are real-time international payments the future?
Two rising technologies, faster payments and cross-border payments, are coalescing as more countries lay foundations to make such transactions possible. Experts say the U.S. is on a path to...
Going Through a Data Conversion Project Doesn’t Have to Be Painful
With mergers, acquisitions and other changes affecting the industry, ensuring your data is effectively converted has never been more critical. we’ve compiled a toolkit of what to consider before,...
Why it pays to offer cross-border payments
Offering cross-border payments used to have a high barrier of entry, but thanks to new technology and increasing revenue opportunities, they may be an untapped growth opportunity for enterprising...
Community First Bank’s PPP partnership
With little time to spare, Community First Bank prepared itself for a wave of Paycheck Protection Program applications by quickly implementing technology through a new fintech partner. Now, it’s...