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Protecting the Loyals

Protecting the Loyals Loyalty programs are a tremendous customer retention tool, but in recent years have become a target for cyber criminals who are hacking into consumer accounts and siphoning...

May 22, 2017
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Article

Serving the Underserved in the Era of Mobile

Serving the Underserved in the Era of Mobile Mobile platforms for prepaid cards and omni-channel merchant capture are just a few of the innovative technologies community banks can leverage to...

May 03, 2017
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Article

You Don't Have to Fall Short with Fall Back

You Don't Have to Fall Short with Fall Back Fallback transactions are a natural side effect of EMV adoption and occur when a chip card cannot be read by a chip-enabled terminal for any number of...

Dec 29, 2016
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Article

Consumer Authentication Grows Up – 3D Secure 2.0

Consumer Authentication Grows Up – 3D Secure 2.0 For nearly two decades, issuers, merchants and acquirers have been forced to rely on imperfect technology in an effort to protect themselves in the...

Oct 28, 2016
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Article

Are You Ready to Get Enabled?

Are You Ready to Get Enabled? A March 2016 study, titled “What’s in Your Mobile Wallet?”, by Javelin Research reported that the proximity payments market is projected to reach $54 billion by 2019...

Oct 28, 2016
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Article

Why Fraud Alerts Matter—and How to Get Customers to Respond Accurately

Why Fraud Alerts Matter—and How to Get Customers to Respond Accurately One of the challenges of managing card fraud is that so much of our response depends on the cardholder. We can put advanced...

Nov 17, 2025
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Article
Fraud

Lies Can’t Disguise Fraud: Community Banks Face Rising First-Party Fraud Losses

Lies Can’t Disguise Fraud: Community Banks Face Rising First-Party Fraud Losses Community banks are reporting fraud losses, becoming the largest source of portfolio losses, according to recent data...

Nov 17, 2025
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Article
Fraud

Translating industry complexity into competitive advantages for community banks: Introducing Chrissy Ahern

Translating industry complexity into competitive advantages for community banks: Introducing Chrissy Ahern Get to know the staff members that support your bank and its payments business. We’re here...

Nov 17, 2025
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Article
Payments Operations