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Seeing the Story Behind the Numbers: Introducing Eric Kirchner
Eric Kirchner joined the team in January 2025 as senior vice president, strategic finance. In this role, he contributes to the financial modeling and forecasting for all aspects of the ICBA...
Combating Fraud: One Attack at a Time
The numbers don’t lie: fraud losses are on the rise, with 61% of financial organizations reporting direct losses of over $500,000 in a 12-month period. In addition, 52% of mid-market organizations...
ICBA Payments is Bringing Push-to-Card Payments to Community Banks
ICBA Payments is committed to helping community banks keep pace with innovation in the payments space. When FedNow launched, ICBA Payments partnered with market leader, Pidgin, to ensure that banks...
Weighing Your Card Options with ICBA Payments
For community banks and their customers, options are key. Just as no two communities are alike, no two community banks are the same, so we need the flexibility to create solutions that meet our...
ICBA Payments and TCM Bank Welcome Kelly Kroskie as EVP of Digital Transformation
ICBA Payments, the payments subsidiary of the Independent Community Bankers of America (ICBA), today announced the appointment of Kelly Kroskie as executive vice president, digital transformation...
ICBA Payments and Mastercard Partner to Upgrade Customer Payment Experiences for Community Banks
ICBA Payments, the payments subsidiary of the Independent Community Bankers of America® (ICBA), announced today its new partnership with Mastercard to offer upgraded and enhanced card and payment...
What to Say to Customers When They Are Being Scammed
Whether your bank’s goal is to acquire new card accounts or boost usage from your existing cardholders, marketing plays a key role. No marketing means stagnant portfolios and low revenue.
Relationship Managers Are Here for You
What 2025 holds for payments remains to be seen. Decreasing interest rates may fuel larger spending and comfort with revolving credit, but some businesses have begun limiting their acceptance of...