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Three Essential Strategies for a Winning Contact Center Culture Test

As the pandemic changed the way many customers do their banking, these emerging digital banking leaders took new guidelines and expectations in stride.

Oct 28, 2022
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Article

Three Essential Strategies for a Winning Contact Center Culture

As the pandemic changed the way many customers do their banking, these emerging digital banking leaders took new guidelines and expectations in stride.

Oct 28, 2022
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Article

Blog: ICBA's reimagined ThinkTECH Accelerator to support year-round programming

The decision to bring the successful ThinkTECH Accelerator program in-house and introduce year-round programming was the natural progression in ICBA’s efforts to cultivate community bank-fintech...

Oct 28, 2022
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Article
Technology

ICBA Foundation Receives Pledges of More Than $200,000 for Community Banks and Employees Affected by Hurricane Ian

The Independent Community Bankers of America Foundation announced that the disaster relief program, activated with ICBA-affiliated Florida Bankers Association, has over $200,000 pledged to assist...

Nov 03, 2022
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Article
Crisis Preparedness

ICBA Urges FHFA, Banking Agencies to Align Capital Rules

ICBA today called on the Federal Housing Finance Agency and the federal banking regulators to align their capital rules to avoid penalizing community banks for supporting local communities during...

Nov 01, 2022
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Article
Mortgage Lending U.S. Department of Housing and Urban Development (FHA/HUD) Housing Finance/GSEs

Fed official answering FedNow questions at webinar today

ICBA Bancard today is hosting a webinar to answer community banker questions about the mid-2023 launch of the FedNow instant payments service.

Nov 01, 2022
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Article
Payments Instant Payments

CFPB kicks off personal financial data rights rulemaking

The CFPB issued a discussion guide which outlined options to strengthen consumers’ access to, and control over, their financial data as a first step before issuing a proposed data rights rule that...

Oct 28, 2022
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Article
Compliance

ICBA: Biden Administration's Flawed Remarks on Overdraft Are Misleading and Dangerous to Community Banks and The Customers They Serve

ICBA President and CEO Rebeca Romero Rainey issued this statement following the release of overdraft protection guidance from the Consumer Financial Protection Bureau (CFPB), along with related...

Oct 26, 2022
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Article
Consumer Financial Protection Bureau (CFPB) Agencies/Regulators  Compliance

Court rules CFPB funding structure unconstitutional

A federal appeals court ruled that the Consumer Financial Protection Bureau's funding method is unconstitutional.

Oct 21, 2022
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Article
Compliance

ICBA Strongly Opposes FDIC Vote on Assessment Rates

Independent Community Bankers of America (ICBA) President and CEO Rebeca Romero Rainey issued the following statement on today’s FDIC board vote approving an ICBA-opposed proposal to dramatically...

Oct 18, 2022
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Article
Deposit Insurance Deposit Insurance

FDIC minority bank subcommittee meeting tomorrow

The FDIC Advisory Committee on Community Banking’s Minority Depository Institutions Subcommittee will convene at 1 p.m. (Eastern time) tomorrow, Oct. 25.

Oct 24, 2022
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Article
Minority Owned Depository Institutions (MDI)

ICBA pushback on FHFA capital standards rules makes headlines

ICBA’s joint letter urging the Federal Housing Finance Agency to align its capital standards with federal banking agencies was covered in PoliticoPro, American Banker, and Housing Wire.

Oct 24, 2022
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Article
Capital Federal Housing Finance Agency

CFPB directs credit bureaus to screen for nonsensical data in credit reports

The Consumer Financial Protection Bureau issued guidance directing consumer reporting companies to take necessary steps to detect and remove conflicting or nonsensical “junk data” from consumer...

Oct 21, 2022
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Article
Compliance

FDIC board meeting tomorrow on assessments, supervisory appeals

The FDIC scheduled a board meeting for tomorrow to vote on its ICBA-opposed proposals to dramatically increase deposit insurance assessments and to eliminate its Office of Supervisory Appeals.

Oct 17, 2022
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Article
Deposit Insurance Deposit Insurance

Interchange measure cut from defense bill, but threat remains

While a must-pass defense bill excludes ICBA-opposed legislation that would create new credit card routing mandates, ICBA continues urging community bankers to speak out against the proposed Durbin...

Oct 17, 2022
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Article
Interchange

ICBA Foundation continues seeking Hurricane Ian donations

The new ICBA Foundation Disaster Relief Program has raised more than $25,000 in its first 48 hours to help community bank employees affected by Hurricane Ian—but more donations are needed from...

Oct 14, 2022
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Article
Community Bank Awareness Crisis Preparedness

ICBA, Affiliated State Associations Urge FHFA to Align Capital Rules with Banking Agencies

ICBA and its affiliated state associations along with other banking organizations today called on the FHFA to align its capital rules with those of the federal banking agencies to avoid penalizing...

Oct 18, 2022
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Article

Fed’s Waller ‘highly skeptical’ of U.S. CBDC

Federal Reserve Governor Christopher Waller laid out his opposition to a U.S. central bank digital currency, saying he is “highly skeptical” of the need for a digital dollar.

Oct 17, 2022
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Article
Digital Assets

Defense bill leaves out interchange measure, but ICBA campaign continues

The Senate version of a must-pass defense bill introduced this week excludes ICBA-opposed legislation that would create new credit card routing mandates, though the threat of the Durbin Amendment...

Oct 14, 2022
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Article
Interchange Lending Payments

CFPB finds high fees on college-endorsed banking products

The Consumer Financial Protection Bureau published a report raising questions about whether some marketing deals between colleges and financial institutions comply with Department of Education rules.

Oct 14, 2022
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Article
Compliance

ICBA, state groups urge opposition to Durbin Amendment expansion

ICBA and 44 state community banking associations called on Congress to oppose legislation that would create new credit card routing mandates that expand on Durbin Amendment interchange restrictions.

Oct 12, 2022
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Article
Credit Cards Payments

Edward Jones withdraws ILC application

The Edward Jones Investments parent company said it withdrew plans to establish the Edward Jones Bank ILC following recent conversations with the FDIC and Utah Department of Financial Institutions.

Oct 12, 2022
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Article
Lending

Survey shows LIBOR transition work remains

The Alternative Reference Rates Committee released survey results that found most respondents indicated they have documented plans in place to remediate USD LIBOR business loans prior to LIBOR’s...

Oct 14, 2022
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Article
Lending Small Business Data Collection (1071)

Hsu: Agencies targeting crypto risks, interconnectedness

Acting Comptroller of the Currency Michael Hsu warned of risks posed by crypto-assets and laid out some of his priorities for bringing them within the regulatory perimeter.

Oct 12, 2022
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Article
Digital Assets Technology

Digital Payments – New Conveniences, New Opportunities for Fraudsters

Though consumers have embraced ACH and wire transfers as essential ways to pay and move money, digital tools and other digital convenience offerings have increasingly become popular payment methods...

Oct 11, 2022
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Article
Payments

ICBA Offers Tips to Help Consumers Protect Financial Data During Cybersecurity Awareness Month

In recognition of Cybersecurity Awareness Month, the Independent Community Bankers of America and the nation’s community banks are reminding consumers of steps to help safeguard their sensitive...

Oct 05, 2022
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Article
Cybersecurity

ICBA Brings Successful ThinkTECH Accelerator Innovation Program In-house

The Independent Community Bankers of America (ICBA) today announced plans to bring its award-winning, community banker-led ThinkTECH Accelerator program in-house with a new, dedicated office based...

Sep 27, 2022
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Article
Technology

ICBA offers hurricane resources as Ian approaches

ICBA updated its Hurricane Preparedness resource center with the latest on Hurricane Ian. With Ian on pace to make landfall with the west coast of Florida early Friday, the page offers community...

Sep 27, 2022
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Article
Crisis Preparedness

CFPB ending no-action-letter, sandbox policies

The Consumer Financial Protection Bureau is allowing its ICBA-supported policies on no-action letters and compliance assistance sandboxes to expire, cementing the agency’s transition away from...

Sep 27, 2022
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Article
Consumer Financial Protection Bureau (CFPB) Compliance

ICBA Announces Member Relations Team Executive Promotions

The Independent Community Bankers of America today announced promotions for William Pusey, who was named executive vice president, member relations, and Leah Edwards who was promoted to vice...

Oct 07, 2022
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Article
Community Bank Awareness

Former Uber exec convicted for not disclosing breach

Uber’s former chief security officer was convicted of failing to disclose a 2016 data breach in the first criminal prosecution of an executive related to the handling of a breach.

Oct 07, 2022
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Article
Data Breach Cybersecurity

ICBA proposes needed changes to CRE guidance update

ICBA issued a comment letter expressing support for an agency effort to provide clearer guidance on prudent commercial real estate loan accommodations and workouts while suggesting improvements to...

Oct 07, 2022
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Article
Commercial Lending

Grassroots key amid interchange amendment push

With lawmakers working to include ICBA-opposed credit card legislation in a must-pass defense bill, ICBA is urging community bankers to continue the grassroots campaign against the interchange...

Oct 07, 2022
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Article
Credit Cards Interchange

Financial Services Trades to Congress: NDAA Shouldn’t Be a Payday for Retailers

Leading financial services trade associations sent a letter to U.S. House and Senate leadership warning them against attaching the so-called Credit Card Credit Card Competition Act of 2022 to the...

Oct 06, 2022
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Article

ICBA Statement on Recent Report on Zelle Fraud

Independent Community Bankers of America President and CEO Rebeca Romero Rainey issued the following statement on a recent report from Sen. Elizabeth Warren (D-Mass.) on Zelle.

Oct 04, 2022
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Article
Cybersecurity Fraud

Grassroots critical as lawmakers seek to advance interchange bill

With Sens. Richard Durbin (D-Ill.) and Roger Marshall (R-Kan.) working to include their ICBA-opposed credit card legislation in a defense bill, ICBA is urging community bankers to continue the...

Oct 04, 2022
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Article
Interchange

ICBA seeking Digital Assets Task Force nominations

ICBA is seeking submissions from volunteers to serve on a new Digital Assets Task Force to examine and deliberate issues related to central bank digital currency and digital assets, such as...

Oct 04, 2022
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Article
Digital Assets Technology

Gruenberg: Community bank climate strategies successful

Community banks have successfully employed strategies for managing climate-related financial risk, though the prevalence of risk will increase with climate change, FDIC Acting Chairman Martin...

Oct 04, 2022
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Article
Climate Community Bank Awareness

FinCEN issues final rule on beneficial ownership reporting

The Financial Crimes Enforcement Network issued a final rule establishing a beneficial ownership information reporting requirement.

Sep 30, 2022
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Article
Compliance

Wayne Miller Named SVP, Innovation Programs as ICBA Brings ThinkTECH Accelerator Program In-House

The Independent Community Bankers of America (ICBA) today announced Wayne Miller will join ICBA as senior vice president, innovation programs, effective October 17.

Sep 29, 2022
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Article

As Hurricane Ian makes landfall, ICBA offers community bank resources

With Hurricane Ian making landfall in Florida as a Category 4 hurricane, ICBA offers updates on its Hurricane Preparedness resource center.

Sep 29, 2022
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Article
Crisis Preparedness

Gruenberg: Community banks lead during downturns

FDIC Acting Chairman Martin Gruenberg reiterated his recent remarks that community banks have an outsized role in lending during times of distress and providing equitable access to financial services.

Sep 29, 2022
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Article
Community Bank Awareness

Fed’s Bowman: Credit union acquisitions indicate need for merger rethink

Federal Reserve Governor Michelle Bowman said the increase in credit union acquisitions of taxpaying community banks indicates regulators should rethink how they evaluate bank mergers.

Sep 29, 2022
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Article
Credit Unions

Gooden-Welch Bill Prioritizes Big Box Retailers over Consumers

ICBA and other groups today sent a letter to House leaders warning that pending interchange legislation would reduce access to credit, increase security risks associated with credit card use, and...

Sep 27, 2022
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Article
Interchange Fraud

CFPB looks to spur automated mortgage refinancing, forbearance

The Consumer Financial Protection Bureau requested feedback on ways to spur new mortgage products that streamline and automate loan refinancing.

Sep 23, 2022
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Article
Compliance

Nacha announces framework to fight credit-push fraud

Nacha released a new strategy for payments industry participants to address scams that deceive consumers into sending payments to fraudsters under false pretenses.

Sep 23, 2022
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Article
Credit Cards Cybersecurity Technology +1 More...

ICBA urges House to reject Durbin Amendment expansion

ICBA told House leaders it strongly opposes the Credit Card Competition Act of 2022 (H.R. 8874), controversial legislation to create new credit card routing mandates that expand on Durbin Amendment...

Sep 22, 2022
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Article
Lending Payments

Fed raises rates as projections reflect impact

The Federal Open Market Committee raised the federal funds rate target by another 75 basis points and released updated projections reflecting the impact of its campaign against inflation.

Sep 22, 2022
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Article
Inflation

States demand crypto lender cease interest-bearing accounts

Several states announced cease-and-desist actions against cryptocurrency lender Nexo alleging that its interest-bearing accounts function as an unlicensed security.

Sep 27, 2022
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Article
Digital Assets Technology

ICBA urging grassroots messages opposing Durbin Amendment expansion

With ICBA-opposed legislation to expand on the Durbin Amendment now introduced in both the House and Senate, ICBA is calling on community bankers to continue the grassroots campaign against the...

Sep 23, 2022
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Article
Lending Payments

Liang: Treasury-led CBDC group a work in progress

The Treasury Department is still working out the details of a Treasury-led interagency work group on considering the adoption of a U.S. central bank digital currency, Treasury Undersecretary Nellie...

Sep 21, 2022
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Article
Payments

As feds report on digital assets, ICBA poll suggests consumer skepticism

Following the Biden administration’s release of reports on digital assets policy, ICBA released new polling conducted by Morning Consult indicating consumers support a regulatory framework for...

Sep 19, 2022
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Article
Digital Assets Technology

Article, campaign spotlight harmful impact of Durbin Amendment expansion

ICBA-opposed legislation to create new credit card routing mandates that expand on Durbin Amendment payments interventions would dramatically affect credit card rewards programs, according to a new...

Sep 19, 2022
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Article
Lending Payments

ICBA ThinkTECH alums earn Finovate honors

ICBA and The Venture Center recognized this year’s Finovate Fall 2022 Best of Show winners, LemonadeLXP and Quilo, both of which were 2022 ICBA ThinkTECH Accelerator participants.

Sep 19, 2022
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Article

Treasury announces Emergency Capital Investment Program recipients

The Treasury Department announced that it has made over $8.28 billion of investments in 162 community financial institutions across the country through the Emergency Capital Investment Program.

Sep 22, 2022
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Article

ICBA Strongly Opposes Gooden-Welch Credit Card Bill

Independent Community Bankers of America (ICBA) President and CEO Rebeca Romero Rainey issued the following statement on the House introduction of the Credit Card Competition Act.

Sep 20, 2022
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Article
Credit Cards Lending Payments

CFPB planning standards for nonbank ‘buy now, pay later’ lenders

The Consumer Financial Protection Bureau said it is developing consumer protections for “buy now, pay later” products similar to those that apply to credit cards.

Sep 16, 2022
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Article
Compliance

OCC announces chief climate risk officer

The OCC announced the appointment of Yue (Nina) Chen as chief climate risk officer. Chen will lead the agency’s Office of Climate Risk and development of climate risk management frameworks for the...

Sep 13, 2022
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Article
Climate

ICBA: Two-Thirds of Voters Support Cannabis Banking Access

Two-thirds of voters (65%) support allowing cannabis-related businesses to have access to banking services in states where cannabis is legal, the Independent Community Bankers of America (ICBA)...

Sep 02, 2022
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Article
Cannabis banking

As Feds Report on Digital Assets, New ICBA Polling Points to Consumer Skepticism with Crypto, CBDC

The Independent Community Bankers of America (ICBA) told the Treasury Department that policymakers developing new rules for cryptocurrency should prioritize protecting national security amid...

Sep 17, 2022
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Article
Digital Assets