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Honoring Our Past, Embracing Our Future
As ICBA Bancard transitions to ICBA Payments, reflecting on our past will help to fuel our future success. While our name has changed, the goal of serving community banks has remained a constant...
A Renewed Commitment to Our Mission
From deploying instant payments to enhancing the customer experience to competing with Bigtech, community banks face complex decisions about priorities amidst current fiscal realities.
Introducing ICBA Payments’ New Chairman: Ruth Christopher
When she launched her career as a CPA, Ruth Christopher wasn’t necessarily envisioning a role at a community bank. But after a few years at a regional CPA firm, a partner encouraged her to apply as...
Unlock Your Portfolio’s Potential with Credit Card Marketing
Marketing programs are critical to portfolio health and expansion. The key to success is simple: get started and take action! The steps below should help you start your journey.
Branding on Purpose
There’s been a lot of chatter lately about brand power and how brand drives an organization’s outward expression of its mission and values by being at the heart of great client and employee...
Rethinking Merchant Services
Banks have traditionally relied on interest income from loans and deposits, but non-traditional financial services companies are providing competition for these core products. To survive long term,...
Mid-year Checkpoint on Digital Payments Transformation
With over half of 2023 now firmly in the rearview mirror, we’re hoping community banks have put our digital payments transformation resources to good use—leveraging our whitepaper and workbook to...
Instant Payments and Digital Transformation Go Hand in Hand
At ICBA Bancard, we continue to arm bankers with information and resources to support their instant payments and digital transformation (icba.org/digital-transformation) journeys.
Entering the Era of Instant Payments
On March 15 during the final general session at ICBA LIVE, the Federal Reserve announced that it will launch its much-anticipated FedNow Service in July. With instant payments already a central...
Answering the most common FedNow-related questions
For years, we’ve been waiting in the wings, anticipating the launch of an instant payments service by the Federal Reserve, so it feels surreal to say we’ve arrived.
Credit-Push Fraud: Recognizing the Signs
If you feel like it’s hard to stay on top of payments fraud trends these days, you would not be alone. The introduction of any new payment instrument opens the opportunity for criminals to dupe the...
Chairman's Column: Flipping the Switch - It's Time to Receive Instant Payments
For years, we’ve been waiting in the wings, anticipating the launch of an instant payments service by the Federal Reserve, so it feels surreal to say we’ve arrived.
Playing Catch-up with FedNow – The Greatest Hits of FedNow Resources and Reference Materials
With the July launch of FedNow looming, are you feeling behind in terms of learning more about the service, its impacts on your bank, and the steps needed to implement it?
Build Up Your Protections
Fraud remains a pervasive and growing problem for community banks—with tangible losses. According to a survey from LexisNexis Risk Solutions, every dollar lost to fraud costs U.S. financial...
Passwordless Authentication: The Next Ecosystem?
It has been a continuous conversation over the past several years, and one that is gaining further momentum with each reported data breach—when, or should, banks shift to passwordless authentication?
How Visa’s Updated Compelling Evidence Rule Impacts Community Banks
Fraud remains a pervasive and growing problem for community banks—with tangible losses. According to a survey from LexisNexis Risk Solutions, every dollar lost to fraud costs U.S. financial...
Closing The Digital Divide, Opening New Threats
While cash is still considered to be the most secure form of payment by merchants and consumers, there are a litany of established options and more recently, new and innovative solutions are...
Customers as a First Line of Defense
As the payment card industry continues to strengthen its overall fraud posture with the introduction of security features criminals have resorted to classic techniques to perpetrate account...
Preventing Mobile Fraud in Nine Steps
As consumer smart phone adoption has grown over the years, so has the share of online purchases transacted via mobile devices—and with it, incidents of fraud.
ICBA Bancard: Supporting Your Digital Payments Transformation Journey
Digital transformation is a hot topic and a broad concept. It's hard to go a day without hearing a related buzz word or related article on how to do it, why it's important, or what to focus on first.