CRA Education & Training

This dynamic, hands-on seminar introduces the essentials of the Community Reinvestment Act (CRA) and equips you with practical tools to build a strong compliance foundation. 

You’ll explore what the Act requires and why it matters, understand key concepts like assessment areas and qualifying activities, learn about the CRA exam and examiner expectations, and discover best practices for creating an effective CRA program. 

Through interactive discussions and real-world exercises, you’ll leave with actionable insights and the confidence to navigate CRA requirements successfully.

Take your CRA expertise to the next level with this comprehensive, six-module seminar designed for professionals ready to build and maintain a best-in-class CRA strategy. 

You’ll dive into every critical component of CRA compliance—from understanding the “who, what, and why” of CRA to mastering assessment areas, capturing and reporting community development activities, conducting a peer analysis, performing self-assessments, developing performance context, and preparing for the exam. 

Through interactive discussions, case studies and practical tools, you’ll gain the knowledge and confidence to design a robust CRA program that meets regulatory expectations and drives meaningful community impact.

Many financial institutions struggle to navigate the complex requirements of Regulation E and the risks tied to electronic fund transfers (EFTs). This session helps you stay compliant and reduce potential losses by reviewing key EFT rules, including those governing debit card transactions and ACH debit entries. You’ll learn how error notices, liabilities, and responsibilities are defined under Regulation E, and work through scenarios that illustrate how liability is shared between consumers and financial institutions.

Learning Objectives:

• Describe how Regulation E governs debit card transactions and ACH debit entries and outline the related ACH Rules.
• Understand notice of errors, institutional responsibilities, and consumer rights in the EFT process.
• Evaluate tiers of liability for consumers and financial institutions and apply this knowledge to minimize potential loss and ensure compliance.

Duration: 75-minutes

Presented live and recorded on 04/14/26.

Shift your focus from traditional promotion tactics to a strategic marketing approach that maximizes ROI. This session provides a step-by-step process for prioritizing and executing marketing efforts. Learn how to harness digital tools, target specific audiences, and optimize investments to deliver measurable results. Gain the insights you need to elevate your bank’s marketing game.

Learning Objectives:

• Explain how shifting to a strategic framework can maximize ROI and strengthen overall marketing effectiveness.
• Learn the step-by-step methods to identify opportunities and implement campaigns that align with organizational goals.
• Leverage digital tools and audience targeting to optimize investments.

Duration: 60-minutes

Presented live and recorded on 04/22/26.